Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in gurugram
>
Navayuga Consultancy
>
AR/B2B Collection (International Voice) - Urgent Hiring!!

AR/B2B Collection (International Voice) - Urgent Hiring!!

Navayuga Consultancy

1 - 6 years

3 - 5 Lacs

gurugram

Posted:3 weeks ago| Platform:

Apply

Skills Required

b2b collection international voice international calling ar collection ar calling b2c collection credit collection international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Navayuga Consultancy!!!

We're hiring for a Top Indian MNC, Might be interested to apply??

Position: AR/B2B Collection (International Voice)

Job Purpose

To process transactions / to handle calls/Chat to the end customers with compliance to SOPs as defined by the client.

Desired Competencies

International Collections Experience (Both voice & Non-Voice).
Preferably B-2-B Collections experience.
Airlines Collections Experience
Candidate must be Commerce Graduate.

Profile Requirement

Contact customers daily for Collection activities as per the requirement via Email/Inbound/Outbound calls/Chat
Good understanding of OTC Lifecycle, B2B Business
Meet the required productivity metrics as per defined target for the line of business
Review the account for credit payments, arrears, dispute status and make recommendations to Team lead or Supervisor as per the SOP
Negotiate customer disputes to resolution and documents the root cause as per the SOP
Resolving customer queries on the first call for customer led experience
Influencing and negotiating with the customers to ensure a satisfactory outcome for both the parties (client/customer)
Provide customer service and develops relationships with internal/external customers and suppliers
Liaising with the cash application team, customer service, dispute management, billing team and dealers/suppliers for faster resolution as per the SOP
100% Work from Office.

# If interested, Kindly share CV & below required details

TO - Email mohamed.navayuga@gmail.com OR WhatsApp Number 9843078960 for Application Process through our Consultancy.

More Jobs at Navayuga Consultancy

Blackline Specialist

Pune

2 - 6 yrs

INR 4 - 9 Lacs

Hiring For French Language

Chennai

Experience: Not specified

INR 2 - 4 Lacs

MIS - macro skills

Gurugram, Delhi / NCR

2 - 6 yrs

INR 4 - 9 Lacs

We'r Hiring For Top MNC - Fixed Asset

Bengaluru

3 - 8 yrs

INR 5 - 10 Lacs

We'r Hiring For Top MNC - International Blended

Bengaluru

3 - 8 yrs

INR 3 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.