AR Collections Associate

NTT DATA, Inc.

1 - 5 years

3 - 4 Lacs

gurugram

Posted:None| Platform:

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Skills Required

ar collection dso collection specialist accounting payments ar order to cash ar reports collections process account recievable collections credit collection otc

Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Requirements-

(We need candidates from O2C background, AR callers or people working in any Collections voice process in BPO will not be considered.)

b) Bcom/MBA finance is mandatory for this role.

c) Delhi NCR candidates are preferred as hike % will not go beyond 30 Percent.

Manage the collections process within the order-to-cash cycle.
Ensure timely collection of outstanding receivables and maintain positive customer relationships.
Collections Management: Monitor accounts receivable and initiate collection efforts for overdue invoices.
Customer Communication: Contact customers via phone and email to follow up on payments and address disputes.
Account Reconciliation: Review accounts to identify discrepancies and resolve payment issues.
Reporting: Generate reports on collection activities and aged receivables.
Collaboration: Work with sales, customer service, and finance teams to resolve billing issues.
Compliance: Ensure adherence to company policies and legal regulations regarding collections
Excellent communication and negotiation skills.
Strong analytical and problem-solving abilities.
Proficiency in Microsoft Excel and familiarity with ERP systems
Minimum 2 years of experience in collections or accounts receivable.
Strong understanding of the order-to-cash process and related software.

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