Posted:1 week ago|
Platform:
On-site
Full Time
Job Title: AR Caller– Fresher (RCM Process) 80% Calling 20% Chat
Location: Noida
Department: Revenue Cycle Management (RCM)
Job Type: Full-Time
Experience: (Freshers welcome)
Shift: Night Shift (US Process)
Job Summary:
We are seeking enthusiastic and detail-oriented fresh graduates to join our Accounts
Receivable (AR) team in the healthcare Revenue Cycle Management (RCM) process.
You will be responsible for reviewing and following up on unpaid medical claims with
insurance companies to ensure timely reimbursement.
Key Responsibilities:
Handle customer queries through phone in a clear and professional manner.
Provide accurate information and resolve issues promptly.
Follow standard operating procedures and maintain high-quality standards.
Document interactions and escalate issues to the relevant teams when needed.
Ensure a high level of customer satisfaction through timely support.
Work collaboratively with peers and report to the team leader/manager.
Required Skills:
Strong communication skills (verbal and written) in English.
Basic knowledge of US healthcare and medical billing terminology (a plus).
Good analytical and problem-solving skills.
Familiarity with MS O ice.
Quick learner and team player.
Willing to work in Night shift (6:00 PM TO 3:00 AM)
Work from office
Educational Qualification:
Any Graduate
Medical billing or healthcare background preferred but not mandatory.
What We O er:
Comprehensive training on RCM and AR processes.
Opportunity to grow in the healthcare BPO/KPO domain.
Performance-based incentives.
Friendly and supportive team environment.
Both side cab facility
Medical insurance
Accidental insurance
Subsidised Meal
Pacific Global Inc.
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