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Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture

0 - 2 years

1 - 5 Lacs

Hyderabad

Posted:4 hours ago| Platform:

Apply

Skills Required

software asset management service delivery troubleshooting license management customer experience vendor management it asset management asset management it procurement recruitment procurement software licensing microsoft licensing itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Software License Management

Good to have skills :NAMinimum
0-2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide support and solutions, ensuring a high level of client satisfaction while maintaining the quality of our services.
Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client experience. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Software License Management.- Strong analytical skills to assess client needs and system performance.- Excellent communication skills to convey technical information clearly.- Ability to work collaboratively in a team-oriented environment.- Familiarity with software licensing policies and compliance.
Additional Information:- The candidate should have minimum 0-2 years of experience in Software License Management.- This position is based at our Hyderabad office.- A 15 years full time education is required.Qualification
15 years full time education

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Accenture

Professional Services

Dublin

600,000+ Employees

22387 Jobs

Key People

Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
David Rowland

Executive Chairman
Irene O'Neill

Chief Financial Officer

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Application Tech Support Practitioner