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3.0 - 8.0 years

4 - 8 Lacs

bengaluru

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About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Configuration Database & CI Management, ServiceNow Hardware Asset Management (HAM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous improvement initiatives to enhance service delivery and operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management, ServiceNow Hardware Asset Management (HAM).- Strong understanding of IT service management principles and best practices.- Experience with incident management and problem resolution processes.- Familiarity with change management processes and tools.- Ability to analyze system performance and identify areas for improvement. Additional Information:- The candidate should have minimum 3 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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6.0 - 11.0 years

9 - 13 Lacs

noida, bengaluru

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Responsibilities: Software asset management activities include creating, updating, tracking, monitoring, and maintaining software licenses in asset management database, as well as monitoring application usage, and reporting compliance of software usage Through licenses management, highlight opportunities to target unused or restricted SW for reclamation Identify Hard and Soft cost savings for the customer Analyze client contracts, In-depth Knowledge of major publishers (Microsoft, IBM, Adobe, Oracle etc) in order to establish areas of risk and Software License Compliance Position for the clients. Participate in software compliance audits and remediation efforts Having Experience in License optimization & re-harvesting. Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines Assess data accuracy and reasonableness and follow-up directly clients appropriately to achieve necessary understanding and to resolve the Licensing anomalies Ensure quality and timely delivery of customer requirements. Other Software Asset Management duties as assigned. Requirements: 6+ years of experience in a similar role Strong Excel and Dashboard skills Experience on industry leading SAM tools. SNOW/Flexera preferred. End to End Software License Life Cycle Experience including Knowledge and experience with complex datacenter software licenses for Vendors such as Microsoft, Oracle, IBM, Adobe, etc. Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations Detail oriented, customer oriented, result delivery oriented, analytical thinking Preferences Degree in a technical field (preferred) An Industry recognized certification such as Certified Software Asset Manager (CSAM) or equivalent Experience working in a managed services environment and with virtual teams Experience with various database and spreadsheet tools SQL, Access, etc.

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1.0 - 6.0 years

1 - 5 Lacs

bengaluru

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Roles and Responsibilities Collaborate with stakeholders to resolve issues related to software assets. Manage software asset inventory, including discovery, classification, and tracking. Ensure compliance with Microsoft licensing agreements through effective license management. Coordinate software procurement processes to meet business needs. Utilize Flexera platform for IT asset management and reporting.

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5.0 - 8.0 years

6 - 10 Lacs

mumbai

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Primary Skills: Snow SAM Tool Administration Job Location: Any location / Offshore Rate:- Market standard Position: Snow Sr. Technical Consultant ( SAM Tool expert) Expert & Deep Technical Knowledge working with Snow SAM tool Experience in setting up the Snow Tool / Platform right from scratch in OnPrem and Cloud environment right from Installation, Configuration, Integrations with other tools etc. Experience in Snow ( SAM tool) administrationExperience in Snow (SAM tool) agent (different platform / publisher specific agents) installation, troubleshooting and upgradesExperience in Snow (SAM tool) version upgradesManage different Inventory Sources in Snow (SAM tool)Expertise in Snow (SAM tool) Zero touch inventory.Expertise in troubleshooting all the modules / components of snow (SAM tool) Experience troubleshooting issues w.r.t. DB (SQL Server) layer, SQL queries, indexing, views, stored procedures Knowledge integrating Reporting / BI analytics tools (eg. Power BI or Tubule etc) with Snow (SAM Tool)Expertise in Snow License Manager PlatformExpertise in Snow Inventory ServerExpertise in Snow Integration ManagerExpertise in Snow Automation Platform (Snow Productivity Optimizer)Expertise in Snow Optimizer for SAP 8 to 10 years of experience working with Snow SAM Tool Excellent analytical and problem-solving skills. Should be able to lead a team under him and provide consulting / advisory recommendations on managing, enhancing the Snow SAM tool capabilities. Excellent communication and interpersonal skills to collaborate with stakeholders and vendors. Should be able to front-end all customer interactions technically and from operational aspects w.r.t. Snow Tool administration. Relevant certifications of Snow Tool specific are a plus. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: SNOW Software Asset Management . Experience: 5-8 Years . >

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1.0 - 4.0 years

2 - 4 Lacs

noida

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Job Title: Inside Sales - Microsoft (MWP) Products / Azure / Securities Job Summary: We are looking for an experienced Inside Sales Executive with a proven track record in generating leads for Microsoft/Azure/Securities products. The ideal candidate will have expertise in leveraging various online portals, databases, and channels to identify potential customers. Additionally, a successful candidate will be skilled in making impactful cold calls to engage prospects and drive sales opportunities. Key Responsibilities: Lead Generation/ Closure for Microsoft (MWP) Products / Azure / Securities : Utilize online portals, industry databases, and social media to identify and qualify leads specifically for Microsoft (M365, O365) /Azure/Securities products. Develop a deep understanding of Microsoft related product offerings to effectively communicate their value to potential customers. Cold Calling: Conduct targeted and strategic cold calls to decision-makers, introducing Microsoft product solutions. Engage prospects in meaningful conversations, addressing their needs and positioning our products as tailored solutions. Product Knowledge: Stay updated on the latest features, updates, and industry trends related to Microsoft products. Effectively articulate the unique selling points and benefits of these products during customer interactions. Customer Relationship Management: Build and nurture relationships with leads through consistent follow-ups, providing relevant information, and addressing queries. Collaborate with the sales team to ensure a smooth transition of qualified leads for further engagement. Sales Reporting: Maintain accurate and up-to-date records of lead interactions and progress in CRM tools. Prepare regular reports on lead generation activities, conversion rates, and other key performance indicators. Qualifications: Experience: Proven experience in inside sales with a focus on generating leads for Microsoft /Azure/Securities products. Familiarity with Microsoft (M365, O365) /Azure/Securities products. Skills: Excellent communication and interpersonal skills. Proficient in making compelling cold calls and presentations. Strong understanding of cloud services and software solutions. Attributes: Results-oriented with a track record of meeting or exceeding sales targets. Ability to adapt to evolving product features and market trends. Benefits: Competitive salary and performance-based incentives. Comprehensive training on Microsoft /Azure/Securities product offerings. Health and wellness benefits. If you are a dynamic Inside Sales Executive with a passion for technology and a proven ability to generate leads for Microsoft and releated products, we invite you to apply for this exciting opportunity and contribute to the growth of our organization.

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3.0 - 6.0 years

4 - 5 Lacs

pune, bengaluru, mumbai (all areas)

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JD for MWP Sales Profile Should have overall experience of 3+ years and above Should have good communication skill Having good connect with customers (SMB / SME / Enterprise) Preferred to have experience of selling MWP & Cloud solutions- M365, O365, MS Licenses, Azure Cloud Responsible for Sales cycle, meeting targets for Software & Cloud Leading Software & Cloud Sales like Microsoft Licenses, Azure, AWS. Develop long term relationships with prospects and clients to acquire and grow accounts Develop partnerships & relationships with Partners to meet strategic objectives Identifying key marketing opportunities. Should have feet on street experience Management of taking ownership to achieve targets Alignment with Associations/Focus groups for targeting right set of customers Creating buzz about the products & schemes in the market Strong Hunter in Sales - Generate and qualify leads Prepare Sales action plans and strategies Strong Negotiation skills Carry out market research and surveys to ensure he is entering into right domain with the End Customer Engage with new and existing clients having hunting and farming potential. Plan and conduct direct marketing activities along with customer and OEM partner (if required) Develop and ensure strong presentations are created under products and services to current and potential clients Maintain sales activity records and prepare sales reports on Quarterly/ Monthly/ Weekly basis. Ensure customer service satisfaction and good client relationships Monitor and report on sales activities and follow up for management Monitor competitors, market conditions and product development Location: Blore/ Mumbai/ Pune

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4.0 - 9.0 years

8 - 18 Lacs

pune, chennai, bengaluru

Hybrid

Responsibilities Demonstrable experience in designing and implementing SAM Governance, Policy and lifecycle processes aligned to industry accepted standards. Expertise in software licensing for major publishers (minimum 3) like IBM, Oracle, SAP, Microsoft and VMware. Identifies and delivers on various cost optimization opportunities throughout the asset lifecycle. Provide consulting advise on license implications for deployments in Datacenter, EUC estate and Cloud. Experience in understanding IT Infrastructure, cyber security and network land scape and respective software knowledge is added advantage. Tools Expertise in functional implementation of Flexera or ServiceNow SAM Pro or Snow License Manager Procurement Strategic advice on software sourcing and involve in negotiations for large and small deals Better understanding on various licensing models for reselling Qualifications: 5+ years of experience Soft Skills SAM Operations: Conduct monthly software license reconciliation using Flexera/SAM Pro, ensuring accurate license and usage tracking. Prepare true-up and compliance reports for tier 1 (Microsoft, Oracle, VMware, IBM, RedHat, Adobe, SAP) and tier 2 publishers. Manage software, maintenance, and service renewals. Create and maintain software contracts in ServiceNow, including license models, publishers, and license mapping. Collaborate with procurement teams for renewals, utilizing tools like Ariba/SAP/Oracle. Handle quotation requests and price negotiations. Manage software license requests and incidents in ServiceNow. Allocate licenses through vendor portals and provide basic troubleshooting support. Maintain and update the software catalog. Ensure a strong understanding of software license metrics and types. Generate basic ServiceNow reports. Create and manage purchase orders (POs) and oversee the PO process. Generate and manage software licenses. Manage vendor creation and maintenance. Oversee software decommissioning tasks. Manage new software build tasks. Develop and generate custom SAM reports. Provide support for license audit requests. Flexera Tech: Configure and maintain discovery processes for Windows, Unix, vCenter, and Citrix environments. Implement and manage Zero Touch Inventory. Manage Flexera beacons and perform upgrades. Develop and maintain Flexera business adapters. Integrate SaaS applications with Flexera. Resolve inventory issues and maintain data accuracy. Manage subnets and data imports within Flexera. Implement bug fixes and integrations. Manage user access and permissions within Flexera. Configure and maintain Flexera CMDB and Active Directory (AD) reconciliations. Create and manage discovery inventory rules. Perform checks for unrecognized evidence and SKUs.

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1.0 - 3.0 years

1 - 5 Lacs

gurugram

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve managing Configuration Databases and CI, utilizing your expertise in ServiceNow Configuration Management Database (CMDB) and exceptional communication skills to resolve client issues. Key Responsibilities:-1.Asset and CMDB Updates.2.Service request management for IMAC tickets.3.Discovery and Asset inventory reconciliation.4.Gap analysis and reporting.5.Scheduled Reporting.6.Maintain currency on policy and process documents.7.Track lease and warranty data in support of refresh as well as end of life processes. Technical Experience:-Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera Professional Attributes:-1.Minimum 4 plus years of experience ServiceNow.2.Minimum 5 plus years of experience in IT asset / CMDB management.3.Excellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualification Graduate with 15 years of education

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1.0 - 3.0 years

1 - 5 Lacs

gurugram

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve managing Configuration Databases and CI, utilizing your expertise in ServiceNow Configuration Management Database (CMDB) and exceptional communication skills to resolve client issues. Key Responsibilities:-1.Asset and CMDB Updates.2.Service request management for IMAC tickets.3.Discovery and Asset inventory reconciliation.4.Gap analysis and reporting.5.Scheduled Reporting.6.Maintain currency on policy and process documents.7.Track lease and warranty data in support of refresh as well as end of life processes. Technical Experience:-Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera Professional Attributes:-1.Minimum 4 plus years of experience ServiceNow.2.Minimum 5 plus years of experience in IT asset / CMDB management.3.Excellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualification Graduate with 15 years of education

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1.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Do Building and sustaining effective communications with all stakeholders towards the goal of maximizing the customer experience. Develop and implement continuous process improvements and operational efficiencies within End User space End to End Asset Management Life Cycle Experience in Hardware assets including Managing leased assets Create Update to asset records in the Asset Database accordingly throughout all stages of asset lifecycle Participate in Asset Management audits and remediation efforts. Identify Cost savings and establish more effective long-term planning & budgeting practices for the customers Analyze client contracts. Purchase agreements and other data to manage hardware assets effectively Experience in all processes including but not limited to New Assets, IMACS, Retirements, Disposals- Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines. Utilize Data analysis tools and techniques like MS Access, MS Excel. Assess data accuracy and reasonableness and follow-up directly with clients, internal support staff, or partner appropriately to achieve necessary understanding and to resolve the anomalies. Ensure quality and timely delivery of customer requirements. Generate monthly asset reports regarding this Service, as well as ad-hoc reports as requested internally or by customer. Identify and document best practices and implement them Other Hardware Asset Management duties as assigned. Drive Compliance across Organization, Correction of policies / SLA/ OLA / UC Procurement / Vendor Negotiation experience and People management experience is a plus Mandatory Skills: ITIL - IT Hardware Asset Management . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

Do Building and sustaining effective communications with all stakeholders towards the goal of maximizing the customer experience. Develop and implement continuous process improvements and operational efficiencies within End User space End to End Asset Management Life Cycle Experience in Hardware assets including Managing leased assets Create Update to asset records in the Asset Database accordingly throughout all stages of asset lifecycle Participate in Asset Management audits and remediation efforts. Identify Cost savings and establish more effective long-term planning & budgeting practices for the customers Analyze client contracts. Purchase agreements and other data to manage hardware assets effectively Experience in all processes including but not limited to New Assets, IMACS, Retirements, Disposals- Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines. Utilize Data analysis tools and techniques like MS Access, MS Excel. Assess data accuracy and reasonableness and follow-up directly with clients, internal support staff, or partner appropriately to achieve necessary understanding and to resolve the anomalies. Ensure quality and timely delivery of customer requirements. Generate monthly asset reports regarding this Service, as well as ad-hoc reports as requested internally or by customer. Identify and document best practices and implement them Other Hardware Asset Management duties as assigned. Drive Compliance across Organization, Correction of policies / SLA/ OLA / UC Procurement / Vendor Negotiation experience and People management experience is a plus Mandatory Skills: ITIL - IT Hardware Asset Management .

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1.0 - 2.0 years

4 - 8 Lacs

noida, new delhi

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POSITION DESCRIPTION GRADE - DM-I DEPARTMENT - IT SUB-DEPARTMENT - SERVICE SUPPORT/DELIVERY REPORTS TO - Manager-IT Assets ROLE PURPOSE & OBJECTIVE Responsible to maintain the accuracy of the IT Asset Inventory. Responsible for identifying, documenting and preparing reports on compliance issues related to asset consumption. Responsible for managing and monitoring Ujjivan SFBs IT asset management system. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE All IT hardware assets of the region Region wise count of employees Hardware IT assets Region wise KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business: Responsible for ascertaining the working condition of IT assets in collaboration with users and supervisors and recommend replacement, if needed. Preparation of purchase orders for IT assets. Responsible to co-ordinate with Finance for invoice processing. Customer (Both Internal & External) To co-ordinate with Audit SPOCs to validate branch asset To validate physical regional inventory across departments Coordination with all departments for gathering requirements related to IT assets To allocate to the users the relevant IT assets for carrying out business related activities against documented approvals To co-ordinate with HR for updating employee records related to IT assets during allocation, change and handover. Customer centric AORs Allocation of assets: Time taken to allocate asset Correctness of Asset Indemnity Form Collection of assets during exit: Time taken to inform HR for FFS Stakeholders interactions AIF form submission to HR- weekly Coordinate with Configuration team for asset deployment. Co-ordinating with Employees for FNF-Full & Final of Exit Employees Internal Process To keep track of assets send for repairs and update the inventory Physical Stock verification fortnightly Provide replacement against the faulty/lost assets Remapping resigned employees' assets to new employees Provide assets to new employees by verifying stock in the branch/RO/HO within agreed TAT.\ To work on Quarterly Audit, IT Asset declaration from Branch & RO office All asset movements need to updated in Oracle Tool BLT Training of Onboarding of new users need to update in Darwin Box Mailbox Monitoring and responding mails Some Ad-hoc requirements Compliance to SLA/Policies/Processes Complete documentation (AIF) for the audi. No overdue items for the fixed assets audit crossed the timeline Process Management/ Process Excellence Ensure required desktops and laptops are allotted to project teams within the given stipulated time for project. Quarterly come to the manager with some kind of new process which can be improve the existing process Innovation & Learning ITIL Training Completion Attending team building training & Swayam Mandatory training MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduation in any stream Experience Range (Years and Core Experience Type) 1 to 2 years of relevant experience, preferably in IT asset management Certifications If required Functional Skills Basic tracking and identification methodology Asset Management Procedures Knowledge of Oracle FA.

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3.0 - 7.0 years

10 - 20 Lacs

navi mumbai

Hybrid

Microsoft Licensing Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role In this position, you will play a pivotal role by providing on time reporting for Microsoft billing, business profitability and operational excellence. You will work with cross functional team (Finance, SW Support team, SW Sales Specialist) and leveraging data to support the best business outcome. The role is a challenging one, that requires a dynamic individual who is self-motivated, disciplined, ethical and results oriented. They must be able to work unsupervised and on their own initiative. Role Responsibilities Provide monthly reporting for Microsoft CSP billing and business profitability to Finance and HSP team Proactively or preparing Microsoft CSP renewals report to SW sellers to support on time renewals Drive efficiency and simplicity to enhance business processes and flow to support HSP operations Supporting SAM consultant for data enablement to support license optimization activity Any other task/ duties aligned with your role or in support of your team as advised by your leader. Key Competencies and Qualifications required Experience of data mining and reporting (min 3 years) Strong background on Microsoft products & licensing (min 3 years) Experience of leveraging data to drive business outcomes (min 3 years) Excellent knowledge of system processes and underlying technology (min 3 years) Self-motivated, details oriented, task-focused, able to use your own initiative and work both autonomously and as part of a team. Manage time effectively and be able to prioritise to meet deadlines. Professional presentation and excellent verbal and written communication skills. Brennan is an equal opportunity employer.

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3.0 - 5.0 years

6 - 10 Lacs

bengaluru

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Role Description Technology, Data and Innovation (TDI)objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses. Software License Management Support analyst : The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities and frameworks for SLM to ensure that we are able to demonstrate effective cost controls & independently auditable controls around the deployed Software. You will review, improve the current software license portfolio, create real time Management Reporting, look for cost saving opportunities to help reduce DBs cost base, and define & implement new controls to ensure SLM risks are minimised. In addition, you will manage a team and over all responsible for SLM Operation deliverable. Your key responsibilities Support the Global Head of Software Management Operation in managing and controlling license management capability within DB Administer multiple vendor portals by performing activities such as assigning, revoking, and reassigning licenses while ensuring licensing rules are met Resolve requests within agreed SLAs Act as a liaison between internal stakeholders and vendors/resellers on various licensing subjects Act as the first line point of contact for all software licensing related topics and questions for various internal stakeholders Periodic review and update of Software License Management processes and procedures Work with internal stakeholders to optimize cost and maintain software compliance Ensure all software packaging requests are registered with a corresponding software license entitlement or evidence of rights to use Prepare various reports to communicate license and software deployment status to different stakeholders Your skills and experience You will have: A strong background in banking or similar complex large organization (at least 3-5 years in the industry) Previous experience in Software License management for both commercial and Open-Source Software Understanding of software packaging and deployment processes Strong understanding of Software contracts and licensing rules Able to work well under pressure and to manage multiple activities at the same time A detail-oriented person Excellent communication skills and fluency in both written and verbal English A good understanding of the complexities around working in distributed global teams You will be: A results & customer oriented individual who is keen to learn new things, enjoys working in a fast paced environment with competing and alternating priorities and maintains a constant focus on delivery. Collaborative, team player and team lead Calm and productive under pressure, able to manage timelines and priorities Self-confident and prepared to challenge the status quo Resourceful with an innovative approach to problem solving Knowledge of Software License Management will be an advantage Strategic thinker with strong problem solving and detail orientated analytical skills Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed Strong stakeholder management skills

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1.0 - 6.0 years

3 - 7 Lacs

gurugram

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Profile: Sr business Analyst Location : Gurgaon Timings : US Shift timings 5 days working with rotational shift saturday and sunday fixed off Cabs will be provided 1 year of experience in Cloud sales , AWS sales for more info kanak 8287348253

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6.0 - 10.0 years

30 - 35 Lacs

bengaluru

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Role Description Technology, Data, and Innovation (TDI) objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses. Software License Management (SLM) Analyst : The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities, and frameworks to ensure that SLM is able to demonstrate effective & independently auditable controls around deployed Software. In addition, you will also review and improve the current software license portfolio, create real time Management Reporting, identify cost saving opportunities to help reduce DBs cost base, and define & implement new controls to ensure SLM risks are minimised. Your key responsibilities Vendor on-boarding including curation of licencing entitlement in Flexera or Service Now (SAMPro) Ensure software utilisation data meets minimum standard to maintain accurate Effective Licence Positions. Produce & maintain accurate management reporting identifying opportunity for cost reduction Responsible for managing portfolio of on-premises Server Software vendors e.g., IBM, Oracle, VMware/Broadcom, Red Hat/SUSE, Microsoft, BMC with varying degrees of licencing complexities. Develop and maintain collaborative working partnerships with key stakeholders. Provide Software licensing expertise across a broad portfolio of Server estate software vendors Support external software audits requirements as required Responsible for delivery of meeting software certification obligations Work with internal DB Software Owners, Global Sourcing & Software suppliers to configure and produce factual Effective Licence Position reports Support Server infrastructure Changes with subject matter expertise on matters in relation to software licencing ensuring risks are identified Your skills and experience You will have: A strong background in banking or similar large complex organization (at least 2-4 years in the industry) Proven experience in Software License Management or Software Asset Management, preferably from a client perspective (min 3 years) Demonstrable understanding of software licencing rules and metrics with varying complexity for both on-premise and cloud environments Evident experience operating Software Licence Management tools e.g., Flexera, Aspera USU (SmartTrack), Snow License manager, preferably Flexera and/or Service Now SAMPro Solid understanding of different software inventory discovery tools E.g., ILMT, Flexera, SAMpro Experienced producing and being able to challenge Effective Licence Positions generated by Software Licence Management tools Experience in interpreting software contracts and publisher software licencing rules Strong analytical skills, with the ability to demonstrate flexibility in problem solving A good understanding of the complexities around working in distributed global teams (Preferred) Hands on experience in managing Software Licence Management tools (Preferred) Proven experience in software vendor on-boarding as part of a SAM project Excellent communication skills and fluency in both written and verbal English You will be: A result & customer-oriented individual who is keen to learn new things, enjoys working in a fast-paced environment with competing and alternating priorities and maintains a constant focus on delivery. Able to build relationships and influence outcomes Collaborative and a Team Player Calm and productive under pressure, able to manage timelines and priorities Self-confident and prepared to challenge the status quo Resourceful with an innovative approach to problem solving Strategic thinker with strong problem solving and detail orientated analytical skills Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed Strong stakeholder management skills

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2.0 - 4.0 years

32 - 37 Lacs

bengaluru

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Role Description Technology, Data, and Innovation (TDI) objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses. Software License Management (SLM) Analyst : The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities, and frameworks to ensure that SLM is able to demonstrate effective & independently auditable controls around deployed Software. In addition, you will also review and improve the current software license portfolio, create real time Management Reporting, identify cost saving opportunities to help reduce DBs cost base, and define & implement new controls to ensure SLM risks are minimised. Your key responsibilities Vendor on-boarding including curation of licencing entitlement in Service Now (SAMPro) Ensure software utilisation data meets minimum standard to maintain accurate Effective Licence Positions. Produce & maintain accurate management reporting identifying opportunity for cost reduction Responsible for managing portfolio of on -premises and SaaS software vendors e.g., Microsoft, Adobe, Atlassian and OpenText with varying degrees of licencing complexities. Develop and maintain collaborative working partnerships with key stakeholders. Provide Software licensing expertise across a broad portfolio of End User Desktop estate software vendors Support external software audits requirements as required Responsible for delivery of meeting software certification obligations Work with internal DB Software Owners, Global Sourcing & Software suppliers to configure and produce factual Effective Licence Position reports Support EUC infrastructure Changes with subject matter expertise on matters in relation to software licencing ensuring risks are identified and Your skills and experience A strong background in banking or similar large complex organization (at least 2-4 years in the industry) Proven experience in Software License Management or Software Asset Management, preferably from an end user client perspective (min 3 years) Demonstrable understanding of software licencing rules and metrics with varying complexity for both on-premise and SaaS environments Evident experience operating Software Licence Management tools e.g., Flexera, Aspera USU (SmartTrack), Snow License manager, preferably Service Now SAMPro Solid understanding of different software inventory discovery tools E.g., ILMT, MS Intune, SCCM Experienced producing and being able to challenge Effective Licence Positions generated by Software Licence Management tools Experience in interpreting software contracts and publisher software licencing rules Strong analytical skills, with the ability to demonstrate flexibility in problem solving A good understanding of the complexities around working in distributed global teams (Preferred) Hands on experience in managing Software Licence Management tools (Preferred) Proven experience in software vendor on-boarding as part of a SAM project Excellent communication skills and fluency in both written and verbal English You will be: A result & customer-oriented individual who is keen to learn new things, enjoys working in a fast-paced environment with competing and alternating priorities and maintains a constant focus on delivery. Able to build relationships and influence outcomes Collaborative and a Team Player Calm and productive under pressure, able to manage timelines and priorities Self-confident and prepared to challenge the status quo Resourceful with an innovative approach to problem solving Strategic thinker with strong problem solving and detail orientated analytical skills Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed Strong stakeholder management skills

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6.0 - 10.0 years

30 - 35 Lacs

bengaluru

Work from Office

Role Description Technology, Data, and Innovation (TDI) objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses. Software License Management (SLM) Analyst : The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities, and frameworks to ensure that SLM is able to demonstrate effective & independently auditable controls around deployed Software. In addition, you will also review and improve the current software license portfolio, create real time Management Reporting, identify cost saving opportunities to help reduce DBs cost base, and define & implement new controls to ensure SLM risks are minimised. Your key responsibilities Vendor on-boarding including curation of licencing entitlement in Flexera or Service Now (SAMPro) Ensure software utilisation data meets minimum standard to maintain accurate Effective Licence Positions. Produce & maintain accurate management reporting identifying opportunity for cost reduction Responsible for managing portfolio of on-premises Server Software vendors e.g., IBM, Oracle, VMware/Broadcom, Red Hat/SUSE, Microsoft, BMC with varying degrees of licencing complexities. Develop and maintain collaborative working partnerships with key stakeholders. Provide Software licensing expertise across a broad portfolio of Server estate software vendors Support external software audits requirements as required Responsible for delivery of meeting software certification obligations Work with internal DB Software Owners, Global Sourcing & Software suppliers to configure and produce factual Effective Licence Position reports Support Server infrastructure Changes with subject matter expertise on matters in relation to software licencing ensuring risks are identified Your skills and experience You will have: A strong background in banking or similar large complex organization (at least 6+ years in the industry) Proven experience in Software License Management or Software Asset Management, preferably from a client perspective (min 3 years) Demonstrable understanding of software licencing rules and metrics with varying complexity for both on-premise and cloud environments Evident experience operating Software Licence Management tools e.g., Flexera, Aspera USU (SmartTrack), Snow License manager, preferably Flexera and/or Service Now SAMPro Solid understanding of different software inventory discovery tools E.g., ILMT, Flexera, SAMpro Experienced producing and being able to challenge Effective Licence Positions generated by Software Licence Management tools Experience in interpreting software contracts and publisher software licencing rules Strong analytical skills, with the ability to demonstrate flexibility in problem solving A good understanding of the complexities around working in distributed global teams (Preferred) Hands on experience in managing Software Licence Management tools (Preferred) Proven experience in software vendor on-boarding as part of a SAM project Excellent communication skills and fluency in both written and verbal English You will be: A result & customer-oriented individual who is keen to learn new things, enjoys working in a fast-paced environment with competing and alternating priorities and maintains a constant focus on delivery. Able to build relationships and influence outcomes Collaborative and a Team Player Calm and productive under pressure, able to manage timelines and priorities Self-confident and prepared to challenge the status quo Resourceful with an innovative approach to problem solving Strategic thinker with strong problem solving and detail orientated analytical skills Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed Strong stakeholder management skills.

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8.0 - 13.0 years

25 - 30 Lacs

hyderabad

Work from Office

We are seeking a highly skilled Senior ServiceNow Developer with 8+ years of experience to join our dynamic Technology Implementation team. The candidate will be responsible for designing, developing, and implementing complex ServiceNow solutions across various modules, including Customer Service Management (CSM), IT Service Management (ITSM), and Field Service Management (FSM). The role involves customizing and configuring ServiceNow applications, developing scripts and integrations, troubleshooting technical issues, and ensuring operational efficiency. Experience with HAM/SAM Pro, ServiceNow REST API, and Agile methodologies is a plus. Strong communication, problem-solving skills, and the ability to work independently are essential. ServiceNow CSA certification is preferred.

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5.0 - 8.0 years

8 - 12 Lacs

mumbai, pune, chennai

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CRM Business Analyst Combination of Sr Business Analyst and Project Manager, primarily focused on implementing a CRM. This role requires handling project reporting and BAU enhancements and working collaboratively with lead project manager, developers (Microsoft) and internal stakeholders to ensure the system functionality meets the business needs and is implemented effectively. Key responsibilities include: Sr BA would be involved in coordinating various activities related to designing, coding, testing and deployment in support of new applications being built on Microsoft Dynamics 365 platform using Microsoft and non-Microsoft cloud solutions, and related technologies (e.g., Office 365, Power BI, etc.) to meet our business requirements. Collaborating with key business stakeholders to understand business priorities and requirements. Prioritizing enhancement requests appropriately to mature and enhance application capabilities The Sr BA coordinates with the team of Engineers thru the project life cycle to help Design, Build and Deliver application, infrastructure, and middleware components on an agreed upon timeline. Ensuring that requirements are clear and well documented. Ensuring that project rigor is in place for the planning, status reporting, and delivery of development cycles and small projects. Implementing leading practices for user experience, platform configurations, license management, and business processes. Highlighting/identifying

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5.0 - 8.0 years

10 - 13 Lacs

gurugram

Work from Office

Education & Training Bachelor's degree in fields like Business Administration, Information Technology, Computer Science, or related fields. (nice to have) Certification in IT Asset Management (ITAM), Software Asset Management (SAM), or equivalent is beneficial Technical Knowhow Familiarity with software licensing models (e.g., perpetual, subscription, concurrent). Proficiency with license management and asset management tools (e.g.ServiceNow, Snow License Manager). Understanding of software lifecycle management and procurement processes. Strong analytical abilities to monitor and analyze license usage patterns, ensuring optimized license allocation and avoiding over-licensing. Familiarity with software licensing models (e.g., perpetual, subscription, concurrent). Proficiency with license management and asset management tools (e.g.ServiceNow, Snow License Manager). Understanding of software lifecycle management and procurement processes. Strong analytical abilities to monitor and analyze license usage patterns, ensuring optimized license allocation and avoiding over-licensing. Familiarity with licensing agreements, terms, and conditions from major vendors like Microsoft, Oracle, Adobe, IBM, etc. Ability to work cross-functionally with procurement, IT, finance, and legal teams to ensure compliance and cost-efficiency. good communication skills

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2.0 - 7.0 years

4 - 9 Lacs

noida, gurugram, delhi / ncr

Work from Office

Job Description for the Azure Cloud B2B Tele Inside Sales Tele Account Manager role tailored to the Indian market: Job Title: Tele Account Manage Azure Cloud Sales Location : India - Work from Office Experience : 2 to 3 years in Azure Cloud B2B Sales Languages : Fluent in Hindi & English Qualification : Graduate (Any Stream) Job Description We are looking for a dynamic and results-driven Tele Account Manager to drive B2B Azure Cloud Sales in the Indian market. The ideal candidate will have a strong background in cloud sales, specifically Azure, and proven experience in managing client accounts through the complete sales lifecycle. Key Responsibilities Cloud Sales & Account Management Drive adoption and upsell of Azure Cloud solutions to business clients. Manage the complete sales cycle from lead generation and qualification to deal closure and deployment. Build strong relationships with customers, ensuring regular engagement and tracking of software licence. Conduct daily outbound sales calls based on assigned database/accounts to meet or exceed monthly targets. Account Handling & Compliance Exhibit strong knowledge of MS products, licensing structures, and services during all customer engagements. Use online tools to identify alternate contacts for unprofiled or unreachable accounts. Coordinate with the (RPC) to meet program execution goals and ensure process compliance. Achieve monthly revenue and call activity targets and participate in reviews within set Turnaround Times (TATs). Required Skills & Competencies Minimum 2-7 years of experience in B2B sales , specifically in Azure cloud solutions . Strong ability to identify client needs and present cloud solutions effectively to business decision-makers. Excellent verbal and written communication in English and Hindi . Proven ability to manage a high volume of client interactions and maintain strong client relationships. Proficient in using CRM platforms and other sales automation tools. Self-motivated with a results-oriented mindset and ability to work independently as well as in a team. Certifications (e.g., Azure Fundamentals, AZ-900, etc.) will be an added advantage. What We Offer Opportunity to work with a leading global brand. A collaborative and performance-driven work culture. Desired candidates must have minimum 2 years experience into AZURE CLOUD Sales CONTACT - Ayushi 9582451253 email - sharma.ayushi@denave.com Monday to Friday - 10 AM to 5 PM

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8.0 - 12.0 years

25 - 30 Lacs

coimbatore, bengaluru

Work from Office

About The Role IT Procurement and Value Management Office (VMO) Lead will be responsible for driving strategic IT procurement, vendor management, and value realization across the IT function for ELGi. This role ensures cost efficiency, governance, and value delivery from IT investments, services, and vendor partnerships. Key Responsibilities IT Procurement Strategy and Operations Develop and execute IT procurement strategies to optimize costs, mitigate risks, and deliver value across the IT portfolio. Manage end-to-end IT procurement processes, including vendor selection, negotiations, and contract management for hardware, software, services, and cloud solutions. Collaborate with business and IT stakeholders to identify procurement needs, establish priorities, and ensure alignment with IT and enterprise goals. Drive procurement governance, ensuring compliance with policies, industry regulations, and ethical practices. Lead procurement strategies, manage contracts and optimize IT spend. Vendor and Contract Management Build and maintain strong relationships with key IT vendors and service providers to ensure high performance, value delivery, and innovation. Oversee the negotiation, execution, and management of vendor contracts, SLAs, and performance metrics. Evaluate vendor capabilities, costs, and risks while identifying opportunities for consolidation and optimization. Conduct regular vendor performance reviews to ensure service quality, contract adherence, and continuous improvement. Value Management and Financial Optimization Lead the Value Management Office (VMO) to track and optimize IT investments, ensuring alignment with business value and ROI expectations. Develop frameworks and methodologies to measure and communicate the financial and operational value of IT initiatives. Partner with finance teams to oversee IT budgets, forecast spending, and identify cost savings opportunities across IT procurement. Drive cost transparency by monitoring and analysing IT spend, identifying trends, and making data-driven recommendations. Governance and Compliance Establish IT procurement and vendor management governance frameworks to ensure transparency, accountability, and risk mitigation. Ensure compliance with global procurement standards, legal requirements, and data privacy regulations (e.g., GDPR, CCPA). Implement tools and processes for vendor risk management, ensuring resilience and operational continuity. Collaboration and Leadership Partner with IT, finance, and business teams to align procurement strategies with technology needs and priorities. Lead cross-functional initiatives to optimize IT procurement processes and deliver operational efficiencies. Provide leadership and mentorship to a team of procurement analysts and value management professionals, fostering a culture of collaboration, innovation, and continuous improvement. Performance Measurement and Reporting Define and track KPIs to measure the effectiveness of procurement, vendor performance, and value management initiatives. Prepare and deliver regular reports to senior leadership on IT spend, savings, procurement activities, and value realization metrics. Preferred candidate profile Skills Deep understanding of IT procurement processes, vendor management, and contract lifecycle management. Strong knowledge of IT products, services, cloud solutions, and licensing models. Experience with procurement tools, ERP systems, and financial planning tools. Knowledge of IT financial management frameworks (e.g., Technology Business Management TBM) and value realization methodologies. Strong analytical skills to track IT spend, identify cost savings, and drive value realization. Ability to develop business cases, ROI analyses, and total cost of ownership (TCO) models for IT investments. Proven negotiation skills with a track record of driving favorable vendor contracts and cost savings. Ability to resolve complex vendor and procurement challenges with a focus on delivering win-win outcomes. Demonstrated leadership in managing teams and driving cross-functional initiatives. Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization. Experience 8-10 years of experience in IT procurement, vendor management, and financial optimization roles, with at least 3 years in a leadership position. Proven track record in managing IT contracts, budgets, and large-scale vendor relationships. Experience in a global manufacturing environment with a focus on cost optimization and value delivery. Educational Qualifications & Certifications Bachelors degree in Business, Information Technology, Supply Chain Management, Finance, or a related field (Master’s degree preferred). Certifications: Certified Professional in Supply Management (CPSM) or Certified Purchasing Professional (CPP) (preferred). ITIL Foundation Certification (preferred). Project Management Professional (PMP) or equivalent (a plus).

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1.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

Country India Number of Openings1 Approved ECMS RQ# Duration of contract12 months Total Yrs. of Experience8+ Relevant Yrs. of experience8+ Detailed JD *(Roles and Responsibilities Actimize Requirements Engineer / Business Analyst Mandatory skillsSenior Actimize RE/BA with multi-year experience in SAM v9, ActOne and v10 upgrade experience Desired skills* Domain* Client name (for internal purpose only)Banking Approx

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2.0 - 4.0 years

1 - 5 Lacs

bengaluru

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 2 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth operation of the system or application. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and concerns. Troubleshoot system or application problems and provide timely resolutions. Collaborate with the team to identify and implement improvements to enhance system performance. Ensure smooth operation of the system or application by monitoring and maintaining its functionality. Document and maintain accurate records of client interactions and issue resolutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Software License Management. Good To Have Skills:Experience with ServiceNow Software Asset Management (SAM). Strong understanding of software license management principles and best practices. Knowledge of software asset management tools and systems. Ability to analyze license usage and optimize license utilization. Familiarity with license compliance and audit processes. Excellent problem-solving skills and attention to detail. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 2 years of experience in Software License Management. This position is based at our Bengaluru office. A Graduate with 15 years of education is required. Qualifications Graduate with 15 years of education

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