Application Support Specialist

Join us as a TCW Rates Application Support Specialist - Macro Trade Capture Next Gen at Barclays, where you will be at the forefront of advancing our digital landscape, driving innovation, and ensuring exceptional customer experiences through cutting-edge technology. As a TCW Rates Application Support Specialist - Macro Trade Capture Next Gen, your key responsibilities will include providing expert-level L3 support for Next Gen systems in the macro trade capture division, conducting in-depth investigation and debugging of complex production issues, stepping through code, analyzing logs, and performing root cause analysis for system incidents, collaborating closely with Real-Time Business teams for knowledge transfer and smooth transition, identifying and implementing process improvements to enhance support efficiency during rapid application changes, and demonstrating proven experience in application support in enterprise environments. You should possess strong debugging and problem-solving skills, proficiency in SQL for database investigation and analysis, an interest in expanding technical skills including Python and code analysis, and a motivation to primarily work from a support perspective rather than a development focus. Additionally, it would be beneficial to have experience with trading systems or financial applications, knowledge of Java applications and troubleshooting, familiarity with monitoring and logging tools, and an understanding of distributed systems architecture. This role will be based in Pune and aims to design, develop, and enhance software using various engineering methodologies to provide business, platform, and technology capabilities for customers and colleagues. Your responsibilities will include developing high-quality software solutions, collaborating with cross-functional teams to define software requirements and ensure alignment with business objectives, engaging in code reviews and promoting a culture of code quality and knowledge sharing, staying informed of industry technology trends, adhering to secure coding practices, and implementing effective unit testing practices. As an Assistant Vice President, you are expected to advise on decision-making, contribute to policy development, ensure operational effectiveness, lead a team in performing complex tasks, and demonstrate leadership behaviours such as listening, inspiring, aligning, and developing others. For individual contributors, guiding team members through assignments, identifying new directions for projects, and consulting on complex issues are key expectations. All colleagues at Barclays are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and embody the Barclays Mindset of Empower, Challenge, and Drive.,