Application Support Engineer - AS

2 - 5 years

7 - 11 Lacs

Posted:21 hours ago| Platform: Naukri logo

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Job Description


 
About The Role : 
Job TitleApplication Support Engineer - AS
LocationPune, India
Corporate TitleAssociate
Role Description:
It is a production support senior business functional analyst role responsible for delivering the business vision and strategy, at a global level, focusing on achieving consistent operational excellence and client/user satisfaction through industrialization, price/value optionality and leveraging increased automation and the use of technology.Work includes:
  • Creating a digital vision and strategy for the bank, and ensuring its integration with the organization's overall strategic plans
  • Identifying opportunities for differentiating the bank's digital portfolio including capabilities and solutions
  • Acting as a change agent in leading the organizational changes that are required to create and maintain the necessary digital portfolio
  • Applying extensive knowledge and understanding of the evolving digital market, acts as a thought leader on emerging digital trends related to technology and business

  • Your key responsibilities:
  • Working as a key production support business analyst team member making sure production stability for global DWS applications.
  • May be required to provide on-call support over the weekend or public holidays.
  • Work as a bridge between operations and technology and should have capability to communicate the technological challenges to business in the language business understands.
  • Manage the effective handover between stakeholders.
  • Guide and support vendor partners wherever required.

  • Your skills and experience
  • Should have hands-on knowledge on Unix shell scripting, SQL.
  • Should have prior experience on basic java and app server.
  • Knowledge around Kubernetes and java -microservices.
  • Hands on knowledge of kafka streamsets.
  • Should possess good analytical and communication skill.
  • Should have prior experience on follow-the-sun handover and support model.
  • Effective communication skill and capability to drive calls involving multiple stakeholders and leading it towards issue resolution.
  • Working experience on automation using python/powershell etc.
  • Must have skills- good team player, effective communicator.

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