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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

7 - 12 years

3 - 7 Lacs

Bengaluru

Posted:12 hours ago| Platform:

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Skills Required

continuous integration sap software development life cycle itil processes invoicing sql queries root cause analysis sql production support servicenow incident management application support linux troubleshooting sdlc unix itil jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP BRIM Convergent Invoicing CI

Good to have skills :NAMinimum
7.5 year(s) of experience is required

Educational Qualification :15 years full time education and good to have certification
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise.
Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure timely resolution of application issues and incidents.- Perform root cause analysis and implement preventive measures.- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.- Conduct regular system audits to identify and address any performance bottlenecks. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in SAP BRIM Convergent Invoicing CI.- Strong understanding of software development life cycle (SDLC) and ITIL processes.- Experience in application support and troubleshooting.- Knowledge of database management systems and SQL queries.- Good To Have

Skills:

Experience with SAP BRIM Convergent Invoicing CI configuration and customization.- Familiarity with incident management tools such as ServiceNow or JIRA.
Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP BRIM Convergent Invoicing CI.- This position is based at our Bengaluru office.- A 15 years full-time education and good to have certification is required.Qualification
15 years full time education and good to have certification

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Accenture

Professional Services

Dublin

600,000+ Employees

23751 Jobs

Key People

Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
David Rowland

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Irene O'Neill

Chief Financial Officer

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Application Support Engineer