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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

5 - 10 years

3 - 7 Lacs

Chennai

Posted:2 months ago| Platform:

Apply

Skills Required

itil framework jcl smp application support troubleshooting rexx dbms sql tso ispf sdsf linux vsam ca zos mainframes racf mvs jes2 servicenow cobol incident management microsoft windows cics unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM z/OS

Good to have skills :NAMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for application support.- Conduct regular performance evaluations for team members. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in IBM z/OS.- Strong troubleshooting skills in IBM z/OS environment.- Experience in resolving critical issues in mainframe systems.- Knowledge of system monitoring and performance tuning in IBM z/OS.- Familiarity with JCL and SMP/E.- Good understanding of ITIL framework.
Additional Information:- The candidate should have a minimum of 5 years of experience in IBM z/OS.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification
15 years full time education

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Application Support Engineer