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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

3 - 8 years

3 - 7 Lacs

Coimbatore

Posted:2 months ago| Platform:

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Skills Required

itil framework project portfolio management microsoft azure incident management aws project management sql queries program management sql database management pmp servicenow pmo application support linux troubleshooting user management itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Project Portfolio Management Tools

Good to have skills :NAMinimum
3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations.
Roles & Responsibilities:Managing Users:Adding, deleting, and editing user accounts within the Clarity platformData Management:Organizing and storing information within the Clarity platform. Reporting and Analytics:Running, scheduling, and sharing reports to track project progress and performance. Customizations:Creating and editing custom investments and tiles. Troubleshooting:Managing application access and troubleshooting in case of access issues/ Issues in jobs running Process Management:Executing processes within Clarity. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Project Portfolio Management Tools.- Strong understanding of ITIL framework and incident management processes.- Experience with SQL queries and database management.- Knowledge of cloud computing platforms such as AWS or Azure.- Familiarity with IT service management tools like ServiceNow.
Additional Information:- The candidate should have a minimum of 3 years of experience in Project Portfolio Management Tools.- This position is based at our Coimbatore office.- A 15 years full time education is required. Qualification
15 years full time education

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Application Support Engineer