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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

2 - 7 years

3 - 7 Lacs

Bengaluru

Posted:5 days ago| Platform:

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Skills Required

batch scheduling tools opc esp tws ca console monitoring oracle autosys control-m sql production support technical support unix shell scripting incident management application support linux troubleshooting shell scripting unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM z/OS

Good to have skills :NAMinimum
2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users.
Roles & Responsibilities:Perform IPL/HMC operations and system maintenances. Handle system breakdowns - Emergency IPL, DumpsIdentify & report risks to SLAs and engage stakeholdersMonitor System performance, software, disk/tape utilization Professional & Technical
Skills:

Expertise with batch scheduling tools - particularly in CA-ESP tool. Good to have experience with other scheduling tools like TWS/OPC, CA-7, or Control-M Experience to work with Spool management tools, system monitoring and automation tools Expertise & knowledge to perform IPL and knowledge of HMC operations Experienced to support Production/LIVE environment in 24x7 support model -Determination and PersistenceAbility to Work in Harmony with Co-WorkersWillingness to improvise knowledge and add to skills
Additional Information:- The candidate should have a minimum of 2 years of experience in IBM z/OS.- This position is based at our Bengaluru office.- A 15 years full-time education is required.Extensive hands-on experience in Console Operations and Batch job scheduling using CA ESP toolQualification
15 years full time education

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Application Support Engineer