Position Purpose      - Provide functional and technical application management for self-operated, partially or fully outsourced IT applications  
  - Enable the safe and stable operation of the respective applications  
  - Take over the technical management in context of his/her responsibility for the application or a service  
  
Responsibilities
   
    Direct Responsibilities     
  - Ensure 2nd and 3rd level support for application-related requests from business and IT departments  
  - Efficient implementation of incident and problem management using internal and external ticketing tools and processes provided for this purpose  
  - Handle requests, incidents, problems & changes and other error situations with internal and external colleagues involved, as well as the follow-up of the identified corrective or solution/fixing measures  
  - Independent integration and management of delivered program or system changes, both for small-scale requirements and projects  
  - Implementation of technical requirements in IT concepts and/or technical descriptions in the context of the existing application landscape or new IT systems to be created  
  - Independent optimization, further development and obsolescence avoidance of supervised systems or processes and their technology stacks  
  
    Contributing Responsibilities     
  - Ensure the proper functions of the applications, their maintenance and modernization  
  - Use methods to optimize and increase efficiency  
  - Advise and support departments, including in the preparation of requirements/concepts or other activities, feasibility analyses and implementation strategies  
  - Conception and participation in the documentation of the maintained systems  
  - Complete monitoring of new application versions or new features from conception, development to commissioning based on business needs  
  - Conception, creation and implementation or automation and documentation of tests  
    Technical & Behavioral Competencies     -  
Expertise in
 monitoring and working with Camunda 8
   -  
Expertise
 in Java and modern web development technologies
   -  
Expertise in SpringBoot
   -  
Expertise
 in Containerization and orchestration tools
   -  
Expertise
 in UiPath Orchestrator
   -  
Expertise
 in MSSQL Server
   -  
Expertise
 in IIS
   -  
Expertise
 in Elasticsearch
   - Good knowledge of ITIL processes and procedures with base knowledge in ServiceNow  
  - Good troubleshooting and problem-solving skills and a proactive approach  
  - Ability to provide system maintenance and optimization for enterprise applications  
  - Knowledge in unit, integration, functional, and end-to-end testing  
  - Base knowledge in cloud-architecture and principles  
    Specific Qualifications (if required)     - Successfully completed studies in computer science or business informatics or comparable knowledge and experience acquired through practical and IT training  
  - Cross-thematic, broad expertise on the technologies used  
  - Several years of professional experience in IT application management or in the support of complex IT applications  
  - Profound knowledge in requirement management and software engineering  
  - Cloud IT architecture expertise (private cloud, public cloud and hybrid cloud)  
  - Experience in working with IT projects and project management skills  
  - Very good English language skills in word and writing