Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
NTT DATA Business Solutions
>
Application Management Specialist

Application Management Specialist

NTT DATA Business Solutions

5 - 8 years

12 - 14 Lacs

Bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

Computer science Application programming Artificial Intelligence Scrum Customer support ITIL process JIRA Information technology User management Technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 322569

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Application Management Specialist to join our team in Bangalore, Karn taka (IN-KA), India (IN).

As an Application Management Specialist, you will provide technical assistance, customer support and administrative duties for all of Launch s Customer Delivery Applications, such as Atlassian products, Miro, etc. You will apply your problem-solving skills to address each clients unique challenges with a creative approach and drive efficiencies for our organization.

Additionally, part of your responsibilities will include coordinating migration and integration activities between Launch, vendors, NTTD Infosec and IT teams. You will conduct user management, licensing, and provisioning of users in each tool and troubleshooting and user or access issues. You will also coordinate with the Launch Practices, vendors and NTTD IT teams when required, ensuring smooth information flow. It will be essential to track and report progress on any user incidents on a weekly basis or as needed to keep all stakeholders informed.

Job Responsibilities:

Setting up new users and giving them access to our Launch s customer delivery applications in collaboration with other org admins.
Evaluate and manage the usage of Atlassian add-ons to meet team and business needs.
Thorough understanding of software tools, such as Jira, Confluence, Miro, etc architecture to be able to troubleshoot, isolate and solve user incidents.
Collaboration with vendors, NTTD security and IT teams during integration and migration activities.
Lead the troubleshooting of issues and outages, applying a broad knowledge of application programming and design to analyze and isolate issues.
In-depth Knowledge of systems mgmt., monitoring Tools, ITIL process, Integrations with different tools scripting.
Provide technical support as requested, for internal and external customers primarily for Launch s customer delivery applications.
Conduct training for employees and new hires on Launch s tools and briefing the team on new functionalities.
Interact with internal and external stakeholders independently during transitions and project driven activities.
Undertake individual assignments or strategic projects as part of a larger team analyzing customer requirements, gathering, and analyzing data and recommending solutions.
Apply OS patches and upgrades on a needed basis as directed by NTTD infosec, Okta or IT teams.

Qualifications

5-8 years experience administrating and configuring software products / tools.
Strong knowledge and familiarity with JQL.
Strong verbal and written communication skills.
Working knowledge of different software development methodologies such as Scrum, Kanban, etc.
Hands on experience in administering and configuring enterprise monitoring tools at an L3 level.
Thorough understanding of API integrations.
Knowledgeable TCP/IP architecture and communications hardware.
In depth knowledge of systems architecture, internal processes, and interdependencies.
Experience directly integrating Atlassian products with other systems is preferable.
Knowledge of script runner is a plus.
Undergraduate/bachelor s degree in information technology or computer science.

Additional Requirements:

Profession certification

We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in RD to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Mock Interview

Practice Video Interview with JobPe AI

Start Artificial Intelligence Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

NTT DATA Business Solutions

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Application Management Specialist