Application Advisor – Australia

About us:

Study Reach is a B2B SaaS-based marketplace in the international student recruitment sector. Our platform facilitates seamless connections and transactions between educational institutions and recruitment agents, guaranteeing the ideal student placement for their specific requirements.

Founded in 2022 in Australia, Study Reach is a simplified applications admission platform driving the growth of international student recruitment across global study destinations, including the USA, UK, Australia, Europe, Canada, Ireland, and New Zealand.

Our mission is to give students access to world-class international education no matter where they are. As a global leader in international education, we are proud to enable world-class student experiences all around the world.

Note- Study Reach is a sister concern company by AECC Global- https://studyreach.com/.

Key Purpose of Application Advisor Australia

The Application Advisor Australia is responsible for managing the Application processes for Australian Universities and their relevant procedures to deliver a customer-focused service to our recruitment partners, universities, & institutions.

Key Responsibilities:

• Collect the documents from students and process data/applications to admissions for all the applicants.
• Processing activities that may include but are not limited to quality checks and processing of applications to institutions, identifying case problems, and verification.
• Oversee the completion of all relevant forms, checklists, and supporting documents and ensure that all the information provided by the student is accurate and correct by verifying all documents.
• Make sure to provide reliable, friendly, and sincere customer service to all internal and external clients with a focus on professional, accurate, and timely responses.
• Maintaining a deep understanding of platform updates, new offerings, and admissions processes.
• At a certain time, may be required to train staff to enhance their understanding of admission processes to help them fulfill their roles to a high level.
• Performs any other duties as assigned from time to time by the Manager.
• Accurately maintain databases, organize, and maintain files and records, electronic and physical.

About You:

Experience Required:

• 2+ years of experience in filing applications for students to foreign universities and colleges in Australia.
• Have industry knowledge and prior experience of minimum 4 years in end-to-end admissions process for various Australian & NZ universities in international student recruitment/higher education
• In-depth knowledge & understanding entry requirements, GTE and visa process for various

1. universities

• Detailed oriented, highly organised, proactive and enjoy problem solving.
• Prior experience of working in a target driven environment with a proven record of successfully

1. meeting/exceeding targets

• Ability to work productively within a team environment as well as independently
• Conscientious with a strong desire to see things through to completion
• Strong desire for continuous personal development
• Strong communication and interpersonal skills – written and verbal
• Understanding of the requirements of various documents for the admission process for various courses for Diploma, Bachelor, Post-Graduation, and master’s degree in Australia.
• Experience having worked on the student visa application process for various countries such as Australia.

Personal Attributes:

• Highly organized; able to prioritize and work under tight deadlines.
• Resilient, self-motivated, and able to work independently on a day-to-day basis.
• Flexible and adaptable to change.
• Excellent attention to detail and ability to interpret and follow prescribed processes, recognizing when to seek additional guidance from more experienced team members.
• A strong collaborator who works well with other teams in Admissions and the wider business. Openly shares information with others on a regular basis.
• Excellent communication skills, both written and oral.
• Demonstrates growth and continuous improvement mindset – open to feedback and acquiring knowledge.

What do you need to succeed?

• A commitment to actively nurturing relationships with colleagues through inclusivity and commemorations.
• A robust sense of optimism in confronting obstacles.
• Devotion to the ongoing enhancement and refinement of your strengths and abilities.
• A deep alignment with the values upheld by StudyReach
• Ability to juggle and prioritize competing priorities.