City/Cities Hyderabad Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9503 Description and Requirements Will Update About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As a Senior Cloud Security Engineer , you will leverage your development, security and architecture experience to mitigate risk and enable security controls for our cloud infrastructure. You will create security controls as code and scalable security architecture, as well as working prototypes and production solutions to reduce risk in the cloud environments. You’ll build partnerships with our Site Reliability Engineering, Software Engineering and IT teams to ensure Zinnia is doing all we can to protect the company’s and our customers’ data. As a trusted advisor, you will partner with tech and business stakeholders and enable them. You will be able to coach, mentor, educate, advise on system design and architecture, implement/configure/monitor security tools, and help drive an appreciation for security. If you like to automate, shift security left, manage risk, and further enable business, then this role is for you. WHAT YOU’LL DO: Collaborate and build relationships with the product engineering and SRE teams Identify risks across all cloud environments, and assist in architectural design to mitigate risks Secure Zinnia’s cloud platforms to ensure compliance with various best practice frameworks and requirements Partner with the security team, platform and security engineers to assist in the development of a scalable threat modeling program (and conduct them as well!) for our cloud environment Develop, deploy and maintain various security tools and their SOPs Develop, evaluate, and respond to alerts and events from the security tools Adopt automation to shift security to the left and make it scalable Triage, escalate, and remediate vulnerabilities found as part of vulnerability management program Be part of an on-call rotation supporting the platform Be a humble mentor for our talented team members WHAT YOU’LL NEED: 9+ years of experience in a cloud security engineering or site reliability engineering role Extensive hands-on experience in GCP and/or AWS Extensive hands-on experience in securing Kubernetes and container orchestration technologies Experience in Python, or another programming language Experience in the development of security products or DevSecOps infrastructure Experience building and operationalizing SOAR, DevSecOps and IaC tools for cloud Familiarity with deployment automation tools such as Terraform, Helm, Atlantis, and BuildKite Familiarity with threat modeling Strong written and verbal communication skills Desire to build a cloud security program and coach junior engineers WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability #LI-SC1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Our data team serves Zinnia through data engineering, data analysis, and data science. Our goal is to help uncover opportunities and make decisions with data. We partner with all department stakeholders across the company to develop deeper predictors of behavior, develop insights that drive business strategy and build solutions to optimize our internal and external experiences. WHAT YOU’LL DO: Overseeing technological choices and implementation of data pipelines and warehousing philosophy Execute and serve as lead and/or SME on cross-organizational and cross-divisional projects automating our data value chain processes Promoting technical best practices throughout the data organization Design data architecture that is simple and maintainable while enabling Data Analysts, Data Scientists, and stakeholders to efficiently work with data. Mentor data team members in architecture and coding techniques. Serve as a source of knowledge for the Data Engineering team for process improvement, automation and new technologies available to enable best-in-class timeliness and data coverage Design data pipelines utilizing ETL tools, event driven software, and other streaming software. Partner with both data scientists and engineers to bring our amazing concepts to reality. This requires learning to speak the language of statisticians as well as software engineers. Ensure reliability in data pipelines and enforce data governance, security and protection of our customer’s information while balancing tech debt. Demonstrate innovation, customer focus, and experimentation mindsets Partner with product and engineering teams to design data models for downstream data maximization. Evaluate and champion new engineering tools that help us move faster and scale our team WHAT YOU’LL NEED: A Technical Bachelor/Master's Degree with 5+ years of experience across Data Engineering (Data Pipelining, Warehousing, ETL Tools etc.) Extensive experience with data engineering techniques, Python and using SQL Familiarity and working knowledge of Airflow and dbt You are comfortable and have expertise in data engineering tooling such as Jira, git, buildkite, terraform, airflow, dbt and containers as well as GCP suite, terraform kubernetes, cloud functions You understand standard ETL patterns, modern data warehousing ideas such as data mesh or data vaulting, and data quality practices regarding test driven design and data observability. You enjoy being a high-level architect sometimes, and a low-level coder sometimes You are passionate about all things data: Big data, small data, moving and transforming it, its quality, its accessibility, and delivering value from it to internal and external clients You want ownership to solve for and lead a team to deliver modern and efficient data pipeline components You are passionate about a culture of learning and teaching You love challenging yourself to constantly improve, and sharing your knowledge to empower others You like to take risks when looking for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen Technologies, you will use: Python for data pipelining and automation. Airbyte for ETL purpose Google Cloud Platform, Terraform, Kubernetes, Cloud SQL, Cloud Functions, BigQuery, DataStore, and more: we keep adopting new tools as we grow! Airflow and dbt for data pipelining Tableau and PowerBI for data visualization and consumer facing dashboards. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-RS1 #LI-SC

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: You are a well-rounded internal auditor with a strong foundation in IT General Controls (ITGC), cybersecurity, and infrastructure risk. You’ve led IT-focused audits, but you also enjoy contributing to integrated audits that touch finance, operations, and compliance. You ask smart questions, connect the dots across systems and processes, and never lose sight of the bigger picture. You’re comfortable working with engineers and business leaders alike — translating technical issues into practical risk insights. You care about helping others grow, and you’re confident mentoring junior auditors to raise the quality of control testing. You thrive in fast-paced environments, enjoy variety in your audit work, and take pride in being both detail-oriented and adaptable. WHAT YOU’LL DO : You will be responsible for working with leadership to plan, execute, and deliver outcomes. Lead ITGC audit efforts across domains like user access, change management, backup, and segregation of duties. Provide coaching, review, and oversight to junior auditors executing ITGC testing. Collaborate with engineering, legal, and business units to review risks in APIs, digital platforms, and third-party services. Conduct and document walkthroughs, control testing, and remediation tracking aligned to audit standards. Support SOC 2 readiness assessments, including control evaluation against Trust Services Criteria. Evaluate cybersecurity, privacy, and infrastructure risks, including in cloud-native platforms (AWS, GCP). Participate in integrated audits that include financial, operational, and compliance components — even outside your core expertise. Help build audit procedures that link business processes to IT risks and technical control testing. Review API integrations, CI/CD pipelines, and DevOps practices for control coverage and potential gaps. Contribute to audit automation and data-driven testing efforts, including use of tools like SQL, Python, or Excel. Communicate audit results, risks, and recommendations clearly to stakeholders at multiple levels. WHAT YOU’LL NEED: Bachelor’s degree in Information Systems, Accounting, Finance, Engineering, or a related field. 5–8 years of progressive experience in internal audit or IT risk, including leading ITGC audits. Demonstrated ability to mentor junior auditors and ensure quality execution of control testing. Strong working knowledge of: ITGC domains: access controls, change management, backups, SDLC Cloud environments (AWS, GCP, Azure): IAM, encryption, monitoring DevOps / CI-CD practices, third-party risk, and infrastructure security Identity and access management (IAM) Logging and monitoring Vulnerability management Encryption and backup Familiarity with one or more frameworks: SOC 2, NIST CSF, ISO 27001, HIPAA, CCPA Experience participating in multi-disciplinary audits (e.g., combining financial and IT testing) Experience in working with or auditing security, DevOps, or engineering teams is strongly preferred. High-quality documentation and communication skills, including audit reporting and issue articulation. Proficiency with Microsoft Excel; experience with SQL, Python, Tableau, or GRC platforms is a plus. PROFESSIONAL CERTIFICATIONS (One or more preferred): CISA – Certified Information Systems Auditor CISSP – Certified Information Systems Security Professional CCSK – Certificate of Cloud Security Knowledge CIPP/US – Certified Information Privacy Professional – U.S. CRISC – Certified in Risk and Information Systems Control WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-UM1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As the Assoc Director of Data Engineering, you will assume day-to-day technical leadership and people leadership responsibilities for a couple of our core business lines. You will oversee the planning, development, and maintenance of our data platform. Your role will have a high degree of collaboration with cross-functional stakeholders to determine the optimal data-driven outcomes. Your role will be pivotal in ensuring the reliability, scalability, and efficiency of our data systems, enabling data-driven decision- making across the organization. WHAT YOU’LL DO: Oversee the technological choices and implementation of data pipelines and warehousing strategies Design data sets that are simple, maintainable, and enable Data Analysts, Data Scientists, and stakeholders to work efficiently with data Lead cross-organizational efforts aimed at automating our data processes and data-as-a-service capabilities Advocate for and implement technical best practices throughout the data organization to ensure high-quality outcomes Mentor data team members fostering a culture of learning and continuous improvement Partner with other leaders to bring innovative concepts to reality and design data models for downstream data maximization Ensure reliability in data pipelines and enforce data governance, security, and protection of customer information while balancing technical debt. Evaluate and champion new engineering tools that enhance efficiency and scalability within the team. WHAT YOU’LL NEED: A Bachelor/Master’s Degree in Computer Science or related field with 10+ years of experience in Data Engineering. Extensive experience with data engineering techniques, including proficiency in Python and SQL. You are acquainted with designing custom Machine Learning (ML) pipelines that integrate into production environments that are customer facing. You have experience working on product teams but also collaborating with other data science team members. You can communicate with a team and articulate ideas to both team members and non-technical stakeholders. Strong Working knowledge of Airflow, dbt, Jira, Git, and Data Warehousing tools (BigQuery, Snowflake) Experience in tools such as GitHub Actions, Terraform, containers Proven track record in leading data engineering teams, mentoring staff, and promoting a culture of learning and teaching . Demonstrated ability to take risks when seeking novel solutions to complex problems and to persist in the face of roadblocks. Technologies you will use & must be well-versed with: Python for data pipelining and automation Airbyte and Airflow for ETL purposes. GCP or AWS platforms utilizing tools like Terraform, Container services (GKE/EKS), Cloud Functions / Lambda, BigQuery/Snowflake dbt for data modeling. PowerBI for data visualization and consumer-facing dashboards. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability #LI-RS1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: We are seeking a highly skilled Workforce Management Analyst with strong expertise in OpenAir administration, business intelligence, and workforce analytics. The ideal candidate will play a pivotal role in optimizing workforce operations, streamlining reporting, and driving efficiency through advanced tools and methodologies. WHAT YOU’LL DO: Workforce Management & Analytics Monitor and analyze workforce metrics, including utilization, capacity, and performance. Provide actionable insights through detailed workforce analysis and reporting. Ensure compliance with workforce management policies and procedures. Collaborate with PMO, Finance, Technology teams to set the expectations and monitor the compliance. Collaborate with project managers and leadership teams to ensure proper staffing and workload distribution. OpenAir Administration & Integration Support administration of OpenAir platform, managing system configurations, user access, and workflows, ensuring data integrity and system optimization. Work closely with US WFM counterpart. Collaborate with PMO, Finance, Data and IT teams to integrate OpenAir with Microsoft BI for advanced data visualization and reporting leveraging OpenAir API. Business Intelligence & Reporting Design and develop BI dashboards to track workforce utilization, availability, and capacity, and visualize key workforce performance metrics. Automate and streamline reporting processes to enhance operational efficiency. Generate regular reports and analyses for leadership to inform decision-making. Leverage Power BI, Tableau, or other BI tools to deliver insights that support workforce forecasting and decision-making. Provide trend analysis and predictive analytics to identify risks and opportunities for operational improvements. Present workforce insights to leadership, helping drive data-backed decisions on staffing, hiring, and resource allocation. Forecasting & Scheduling: Conduct demand forecasting to anticipate workforce needs and ensure alignment with business objectives. Work with leadership to implement real-time workforce adjustments based on business demand. Ensure workforce planning aligns with financial targets and revenue goals. Project Management Support Utilize tools like JIRA and Confluence for tracking tasks and managing team collaborations. Support Agile and Scrum workflows to improve team performance and project delivery. Generate progress reports, dashboards, and KPIs for leadership. Support data collection for post-project analysis and lessons learned. Help onboard new project team members and provide administrative support. Technical Expertise Develop workflows and tools to enhance workforce-related processes. Troubleshoot and resolve issues in OpenAir and other integrated systems. Utilize advanced Excel functions for data manipulation and reporting. Partner with data team on possibility of new data pipelines and ingestion requests as well as on data model improvements WHAT YOU’LL NEED: Bachelor's degree in business administration, Information Systems, or related field. 5-7 years of experience in workforce management, system administration, or analytics. Proficiency in OpenAir administration and API integration. Strong expertise in Microsoft BI, JIRA, Confluence, and advanced Excel. Familiarity with Scrum and Agile methodologies is a plus. Excellent analytical, problem-solving, and communication skills. Core Competencies: Strong technical and analytical skills with a focus on workforce management. Expertise in OpenAir and business intelligence tools for advanced reporting. Effective collaboration and communication abilities. Proven ability to streamline processes and deliver insights that drive efficiency. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE : As a Staff Site Reliability Engineer at Zinnia, you will play a pivotal role in designing, building, and maintaining the strategy for Zinnia infrastructure and systems that support our applications and services. You will collaborate with cross-functional teams to ensure our platform is scalable, reliable, and efficient. Your expertise will be crucial in driving the automation and optimization of our infrastructure. WHAT YOU’LL DO: Participate in the design and development of enterprise platform solutions that aims at providing consistent and secure methods for developers to develop, build, deploy and run their applications. Support developers from other teams by providing DevSecOps best practices. Design, develop, and maintain scalable infrastructure solutions. Implement and manage CI/CD pipelines to automate build, test, and deployment processes. Monitor system performance, identify issues, and implement improvements to enhance reliability and performance. Collaborate with development, operations, and security teams to ensure platform stability and security. Develop and maintain infrastructure as code using tools such as Terraform and Spacelift. Ensure proper documentation of infrastructure configurations, processes, and policies. Participate in on-call rotation to provide 24/7 support for production systems. Stay current with industry trends, technologies, and best practices to continuously improve the platform WHAT YOU’LL NEED : 8+ years of SRE experience, DevOps Engineer, platform engineering or similar role. Experience in developing and managing infrastructure as code using Terraform. Experience with Spacelift is a plus. Proficiency in programming languages like Python, Bash, Javascript/Typescript, Java, C# or Go. Experience with containerization technologies such as Docker and orchestration tools like Kubernetes. Experience with DevSecOps tasks (Environment provisioning, CI/CD Pipelines, implementing security tools for DAST and SAST monitoring). Excellent work ethic. Ability to work and travel independently. Effective strategic thinking skills. Expert level communication, interpersonal, and critical thinking skills. Expert level troubleshooting skills. Experience working in an Agile/Scrum environment. Extensive experience working with cloud platforms such as AWS, Azure, or Google Cloud Stay up to date with the latest trends and technologies when it comes to infrastructure as code. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-UM1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As a Team Lead for Life Insurance Case Management, you will serve as a critical link between our life insurance clients and insurance carriers. You will manage and develop a high-performing team within our Case Management Department, which facilitates our clients application with our insurance carriers, from beginning to end. This is a leadership position with a strong emphasis on team development, performance management, and quality control. WHAT YOU’LL DO: Team Leadership and Performance Management: Oversee the direct performance of a team of 10-20 associates, ensuring they meet individual and team based goals and performance targets. Conduct 1:1s, performance reviews, and professional development conversations to provide structured feedback and support growth. Manage time off (PTO requests and sick call outs) and timecards to ensure proper team scheduling and coverage. Address performance and behavioral issues through coaching and feedback to drive improvement. Manage capacity and queues on a day to day basis, ensuring the required work is complete and SLAs are met. Coaching and Development: Provide ongoing coaching through side-by-sides, retroactive ticket reviews, and quality results to to support skill building and performance. Ensure direct reports have the necessary tools, resources, and feedback to excel and meet team goals. Collaborate with the quality assurance team to ensure compliance with regulations and adherence to company quality standards. Identify areas for improvement in client conversions and operational efficiency and coach employees on how to improve. WHAT YOU’LL NEED: Experience: Minimum of 1 year of experience working on case management with a proven track record of individual success and growth. Skills and People Management Excellent communication skills, with an ability to provide clear, constructive feedback and maintain strong relationships. High attention to detail, with the ability to prioritize and manage multiple tasks effectively. Strong problem-solving skills and the ability to remain adaptable throughout the day. Sound judgment in people situations and the ability to handle difficult conversations and performance challenges. Demonstrated ability to provide feedback in line with company values and model empathy and tact. Ability to build a positive and supportive team culture, taking ownership of team success. A growth mindset with a desire to learn, improve, and contribute to both personal and team development. Strong teamwork mindset, taking ownership of both individual tasks and the success of the broader team. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO ARE YOU: The IT Support Engineer I, Helpdesk, is the first point of contact for customers seeking technical assistance. This role involves providing basic support and troubleshooting, such as password resets, printer configurations, and break/fix instructions. The technician will also escalate issues to higher-level support as needed. WHAT YOU WILL DO: Respond to customer inquiries: Answer Slack messages, Emails, and phone calls to gather information about technical issues. Basic troubleshooting: Provide initial support for common technical problems, including password resets, printer configurations, and software installations. Ticket routing: Escalate unresolved issues to Level 2 and Level 3 support teams. Documentation: Maintain accurate records of customer interactions and problem resolutions in the ticketing system and when required update SOPs. Customer service: Ensure a positive customer experience by providing timely and effective support. WHAT YOU WILL NEED: Technical knowledge: Basic understanding of computer systems, networks, and software applications. Communication skills: Excellent verbal and written communication skills to interact effectively with customers. Problem-solving: Ability to diagnose and resolve basic technical issues. Customer service orientation: Strong focus on providing a positive customer experience. Teamwork: Ability to work collaboratively with other support teams. Experience: Minimum 3-5 years of previous experience in a customer support or IT helpdesk role. Certifications: CompTIA A+, ITIL Foundation, or similar certifications. Education: Bachelor’s Degree, preferably in Computer Science, Information Technology, or a related field WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-TN1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Sr. Software Engineer I plays a key role in the design, development/configuration, unit testing, installation, and ongoing maintenance of ZINNIA software platforms. ZINNIA Senior Software Engineers work with stakeholders to develop solutions and/or products that fulfil the needs of ZINNIA internal stakeholders and clients. Those solutions and/or products help ZINNIA and ZINNIA clients to be more efficient and provide better service to end customers. Senior Software Engineers interact directly with Technical leaders, business stakeholders, and may periodically interact directly with ZINNIA clients WHAT YOU’LL DO: Work as part of a global, cross-functional team to develop innovative software for ZINNIA stakeholders. Contribute to projects by creating well-designed, customized, testable, efficient code for ZINNIA platforms. Assist our teams in providing ongoing support, troubleshooting, improvements, or custom enhancements to existing ZINNIA platforms. Flexibility to support the challenging development and delivery needs of ZINNIA Collaborate with our global teams, internal stakeholders and customers. Act as a mentor and technology expert for team members and conduct technical reviews Design, develop and validate various requirements for the ZINNIA platforms Ability to work in a fast paced environment, recognize and react to changing business needs and effectively prioritize tasks Must be self-motivated and able to work both independently and in conjunction with team members and business units. Enthusiasm and flexibility to work on a variety of projects WHAT YOU’LL NEED: Should have 8-10 years IT experience with not less than 7+ years of strong expertise in Java technology with end to end project life cycle experience using Agile / Kanban methodologies. Demonstrable experience in Java and AWS Ability to develop enterprise solutions following software designs Experience with relational databases such as Oracle and/or SQL Server Understanding of advanced design patterns, API-first design, and SOLID principles Experience with AWS Experience releasing software through full CI/CD Effective communicator with both technical and non-technical audiences Systematic problem-solving approach coupled with a strong sense of ownership Ability to work as part of a cross-functional, global team Evaluation of new and upcoming technologies. Providing technical assistance, problem resolution and troubleshooting support. Eager to learn new tools and technologies. Qualifications Should have BTech / BE / MCA / MTech / ME or equivalent qualification from reputed institutes Must Have Skills: Java, AWS, Dev Ops Concepts and Implementation JIRA, Confluence, GitHub Good to Have Skills: Knowledge of performance tuning, security, scalability Dev Ops Implementation WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-SN1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Senior .NET Production Support Analyst is responsible for ensuring the stability, availability, and reliability of .NET-based applications in a production environment. This role provides advanced support for incident management, issue resolution, system monitoring, and post-deployment validation. The analyst will work closely with development teams, infrastructure teams, and business stakeholders to proactively manage incidents, improve operational processes, and maintain service levels for critical applications. WHAT YOU’LL DO: Serve as the senior-level point of contact for production support of .NET-based applications. Monitor application health, system performance, and job schedules using monitoring tools and logs. Triage and resolve incidents by identifying root causes and coordinating with development, QA, and infrastructure teams. Manage the incident lifecycle using tools such as ServiceNow, including escalation, resolution tracking, and documentation. Participate in release and deployment activities, including pre- and post-deployment validations and rollback planning. Analyze recurring issues and recommend or implement long-term fixes or process improvements. Collaborate with business users to understand issues and ensure timely resolution and communication. Maintain support documentation, knowledge base articles, and runbooks to enhance operational readiness. Ensure compliance with change control, security, and audit requirements in the production environment. Support on-call rotations and respond to critical incidents during off-hours as needed. WHAT YOU’LL NEED: 5+ years of experience supporting .NET-based applications in a production support or application support role. Proficient in SQL Server knowledge in designing and developing SQL queries. Mongo DB, NService Bus Expert in building Restful API Must have experience working with C#, React JS, Angular, and Java script Should have good demonstrable experience in systems architecture and N-tier application development using Microsoft technical stack SQL server Solid understanding of .NET framework architecture and application components (IIS, Windows Services, APIs). Familiarity with tools such as Splunk, AppDynamics, Azure Monitor, or similar for log analysis and system monitoring. Basic knowledge of SQL Server and the ability to run queries for troubleshooting. Strong problem-solving skills with the ability to manage high-pressure, high-impact situations. Excellent verbal and written communication skills with the ability to explain technical issues to non-technical stakeholders. Experience working within ITIL-based environments and using ticketing systems like ServiceNow or Jira. Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience). WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-SC1 #LI-TN1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE You’re a highly organized and proactive technical project manager (TPM) or technical program manager (TPgM) with a strong understanding of cybersecurity. You don’t just track progress – you help shape it. You’ve worked in complex environments, and you know how to bring clarity to chaos. You’re comfortable driving multiple initiatives, projects and programs at once, keeping stakeholders aligned, and pushing security programs forward without losing sight of the details. You’re comfortable working with software engineers, security engineers, and senior stakeholders, and you’ve got a knack for solving problems that don’t have a clear blueprint. You understand how to bridge technical risk and business impact through strategic security program management and clear communication. You’re not afraid of scale, and you see security as a key enabler of trust and innovation – not just a checkbox. WHAT YOU’LL DO Own the delivery of security initiatives from kickoff through completion – including planning, execution, and tracking Manage several programs simultaneously, working with stakeholders to ensure alignment on goals, priorities, and plans Develop metrics and status reports that clearly communicate progress, blockers, and risks to leadership and others Manage and coordinate initiatives like vulnerability management, penetration testing, security champions etc. Support audit readiness and ensure that findings are remediated on time and tracked through resolution Contribute to strategic planning for broader security programs, where applicable Ensure alignment of security initiatives with regulatory and compliance requirements (e.g., SOC 1, SOC 2, NIST) Assist in budget planning and resource forecasting for security initiatives Be a humble member of our team WHAT YOU’LL NEED: 6+ years of experience in project and/or program management, ideally with a focus in Information Security or IT Project Management Professional (PMP), Program Management Professional (PgMP) or other similar certifications Understanding of to security concepts like vulnerability management, penetration testing, and risk management Experience with agile development or methodology, DevOps, CI/CD and secure development lifecycle practices Ability to clearly translate technical details to non-technical stakeholders Strong organizational habits and attention to detail Ability to manage competing priorities and timelines without dropping the ball Comfortable working independently, but collaborative when it counts Strong risk management mindset with experience facilitating risk assessments and mitigation strategies Familiar with tracking and reporting tools like JIRA WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Job Summary Join our dynamic team as a Team Member where you will leverage your expertise in Selenium Cucumber Jira Watir and Ruby to drive innovative solutions in the insurance domain. With a hybrid work model and day shifts you will contribute to enhancing our processes and systems ensuring efficiency and quality in our deliverables. Your role will be pivotal in supporting our mission to provide exceptional service and solutions in the Property & Casualty Insurance and Life and Annuities Insurance Responsibilities Collaborate with cross-functional teams to design and implement automated testing solutions using Selenium and Cucumber ensuring high-quality software delivery. Utilize Jira for effective project tracking and management maintaining clear communication and documentation throughout the project lifecycle. Develop and maintain test scripts using Watir and Ruby optimizing testing processes for efficiency and accuracy. Conduct thorough testing of insurance applications identifying and resolving defects to ensure seamless functionality and user experience. Provide insights and recommendations for process improvements contributing to the continuous enhancement of testing methodologies. Engage in regular code reviews and provide constructive feedback to peers fostering a culture of collaboration and excellence. Participate in requirement analysis and design discussions ensuring alignment with business objectives and technical feasibility. Support the integration of testing frameworks with CI/CD pipelines enhancing automation and streamlining deployment processes. Monitor and report on testing progress ensuring transparency and accountability in project deliverables. Collaborate with stakeholders to understand business requirements and translate them into effective testing strategies. Stay updated with industry trends and advancements in testing technologies applying new knowledge to improve testing practices. Facilitate training sessions and workshops for team members promoting knowledge sharing and skill development. Contribute to the development of testing standards and best practices ensuring consistency and quality across projects. Qualifications Demonstrate proficiency in Selenium Cucumber Jira Watir and Ruby with a strong track record of successful project delivery. Possess a solid understanding of Property & Casualty Insurance and Life and Annuities Insurance domains enhancing testing relevance and accuracy. Exhibit excellent problem-solving skills with the ability to identify and address complex testing challenges. Showcase effective communication skills enabling clear and concise interaction with team members and stakeholders. Display a proactive approach to learning and adapting to new technologies and methodologies. Hold a bachelors degree in Computer Science Information Technology or a related field providing a strong foundation for technical expertise. Certifications Required ISTQB Certified Tester Selenium WebDriver Certification Show more Show less

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As an Engineering Manager in our Fund Management team, you will spearhead a group of skilled engineers, driving innovation and disruption in the insurance industry through technology-driven platforms. Your role is pivotal in enabling the team to excel, not just by guiding the technical vision but also by fostering a culture of collaboration and continuous improvement. You'll work closely with the Product Manager on customer discovery, streamlining the discovery and delivery processes to enhance our solutions further. Your leadership will open avenues for career growth among your team members, contributing to our fast-paced growth. With your experience, collaborative spirit, and appetite for challenges, we can accelerate our journey toward groundbreaking achievements. Join us to lead with vision, empower with action, and inspire continuous advancement. WHAT YOU’LL DO: Work as part of a global, cross-functional team to develop innovative software for Zinnia’s stakeholders. Lead, mentor, hire and manage a team(s) of engineers to build and maintain services and solutions to support the team. Set clear goals, identifies priorities, manages trade-offs, and develop a technical vision for your team(s). Build trust within your team, collaborates across teams, and involve partners in decision-making. Empower teams with responsibilities, metrics, and supports their technical advancement. Develop team structure aligned with strategy, including performance, development, and hiring. Promote engineering best practices, continuous improvement, and a supportive, inclusive environment. Design and deliver iterative solutions with Product, Design, and Marketing partners. Collaborate with leadership on technical strategy and adapts to shifting priorities. Demonstrates flexibility, self-motivation, and ability to prioritize in a changing business environment. WHAT YOU’LL NEED: 10+ years of experience as a software engineer, creating and supporting products. A proven track record of mentoring and developing the careers of software engineers. A proven track record of setting clear goals, managing trade-offs, and driving a technical vision. Experience forging collaborative partnerships with product managers and designers. Strong communication skills and the ability to comfortably articulate your thoughts and decisions. Effective communication, interpersonal, and critical thinking skills. Qualifications Should have BTech / BE / MCA / MTech / ME or equivalent qualification from reputed institutes Technical Skills: Experience in the Software development lifecycle, including, but not limited to, building REST APIs, Web Applications. Object Oriented Programming (OOPS) and design patterns. Programming using .net, C#, JavaScript, or TypeScript, react. Steaming platforms like Kafka. Knowledge of cloud platforms i.e AWS. knowledge of databases like MSSQL, Postgress etc. SOA/Microservice Architecture. Git, Docker. Knowledge of API gateway like Kong, AWS or Apigee is a plus. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-SC1

Job Summary Join our dynamic team as a Team Member where you will leverage your expertise in Selenium Cucumber Jira Watir and Ruby to drive innovative solutions in the insurance domain. With a hybrid work model and day shifts you will contribute to enhancing our processes and systems ensuring efficiency and quality in our deliverables. Your role will be pivotal in supporting our mission to provide exceptional service and solutions in the Property & Casualty Insurance and Life and Annuities Insurance Responsibilities Collaborate with cross-functional teams to design and implement automated testing solutions using Selenium and Cucumber ensuring high-quality software delivery. Utilize Jira for effective project tracking and management maintaining clear communication and documentation throughout the project lifecycle. Develop and maintain test scripts using Watir and Ruby optimizing testing processes for efficiency and accuracy. Conduct thorough testing of insurance applications identifying and resolving defects to ensure seamless functionality and user experience. Provide insights and recommendations for process improvements contributing to the continuous enhancement of testing methodologies. Engage in regular code reviews and provide constructive feedback to peers fostering a culture of collaboration and excellence. Participate in requirement analysis and design discussions ensuring alignment with business objectives and technical feasibility. Support the integration of testing frameworks with CI/CD pipelines enhancing automation and streamlining deployment processes. Monitor and report on testing progress ensuring transparency and accountability in project deliverables. Collaborate with stakeholders to understand business requirements and translate them into effective testing strategies. Stay updated with industry trends and advancements in testing technologies applying new knowledge to improve testing practices. Facilitate training sessions and workshops for team members promoting knowledge sharing and skill development. Contribute to the development of testing standards and best practices ensuring consistency and quality across projects. Qualifications Demonstrate proficiency in Selenium Cucumber Jira Watir and Ruby with a strong track record of successful project delivery. Possess a solid understanding of Property & Casualty Insurance and Life and Annuities Insurance domains enhancing testing relevance and accuracy. Exhibit excellent problem-solving skills with the ability to identify and address complex testing challenges. Showcase effective communication skills enabling clear and concise interaction with team members and stakeholders. Display a proactive approach to learning and adapting to new technologies and methodologies. Hold a bachelors degree in Computer Science Information Technology or a related field providing a strong foundation for technical expertise. Certifications Required ISTQB Certified Tester Selenium WebDriver Certification Show more Show less

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Senior Product Manager leads the Product Life Cycle and strongly contribute to the research & development activities related to the design and development of our products and qualification or re-qualification of new and existing products. The individual will work with Zinnia’s Product Organization to ensure alignment with organization’s strategy and vision. WHAT YOU’LL DO: Lead & Contribute into the execution of product lifecycle processes for our InsurTech products , works with a cross-functional teams to ensure fulfillment of product requirements, evaluates product performance and transition products from development to commercialization. Lead technical discussions with Engineering teams & thoroughly manage technical/business requirements Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases. Acts as a technical consultant to the product organization and leads research, and prototyping of innovative technologies and products. Ensures the technology and architectural roadmap of engineering is properly aligned with and supports the product/business road map. Acts as a customer liaison on technical issues related to product integration, custom development and requirements. May lead major releases and ensure feature enhancements respond to customer requests. Responsible for product delivery managing schedules and tasks related to all aspects of product development. WHAT YOU’LL NEED: 8-12 years of experience into Product Management, including analyzing software/product design, development, and deployment. Bachelor’s/Master's or equivalent Degree in technology or related field Strong Background of working as a Technical & Functional Product Manager or Business Analyst/Product Analyst in an enterprise environment. Hands-on understanding of API Integration, SQL, Data Analysis etc. Strong understanding of SDLC & technology system interfaces, data integration, networks, and operating systems Performs work with a high degree of latitude; handles the most complex issues. Possesses expert knowledge of subject matter. Provides leadership, coaching, and/or mentoring to subordinate group. Ability to foster teamwork, build collaborative relationships, and showcase excellent work ethic Possess strong Communication skills, Problem-solving & Analytical thinking skills . Can lead individual assignments & deliver with strong expertise Expert level experience in delivery methodologies (Scrum/Kanban) and the use of relevant tools Ability to influence, lead, and work as part of a cross-functional, global team Experience in Life & Annuity Industry is preferred, not mandatory WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-RS1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE You are a strong technical leader who isn't afraid to roll up your sleeves when needed. You bring deep experience designing secure systems and cloud environments and know how to embed security into products without getting in the way of innovation. You understand when to coach, when to lead, and when to step in and build something yourself. You enjoy collaborating with engineers and business leaders, and you know how to make security an enabler rather than a blocker. In this role, you’ll help define our product and cloud security strategy while directly contributing to the design and security of systems that power our business. WHAT YOU’LL DO Develop and drive the vision for product and cloud security architecture Build, coach, and mentor a small team of security architects or engineers Set and maintain secure architecture standards, frameworks, and best practices Advocate for security across the organization, presenting architecture decisions clearly to engineering and product Help establish a security architecture review process, embedding security early into product and infrastructure design Lead and perform technical threat modeling, architecture reviews, and security design assessments Architect cloud security solutions for services built on AWS and GCP Help design security for APIs, microservices, serverless functions, containerized environments, and CI/CD pipelines Build cloud security reference architectures and reusable security components Participate directly in code reviews, design discussions, and incident investigations Work hand-in-hand with cross functional stakeholders to ensure security is baked into everything we build Partner with GRC and Compliance teams to meet regulatory obligations through strong architectural controls Create a scalable security architecture engagement model for internal teams Track metrics and demonstrate the impact of security architecture initiatives to leadership Be a humble member of our team WHAT YOU’LL NEED: 8+ years of experience in security architecture roles, including at least 2 years leading or mentoring technical team 2+ years of experience building secure cloud architectures (AWS, and/or GCP) 2+ years of experience building developer first product security program Practical experience with architecture risk analysis, threat modeling, and secure design reviews Deep technical knowledge of securing AWS and/or GCP cloud platforms Experience integrating security into modern DevOps environments, CI/CD and secure development lifecycle practices Ability to write code and scripts to automate, test, or deploy security solutions (Python, Go, Bash, etc.) Ability to clearly translate technical details to non-technical stakeholders Strong organizational habits and attention to detail Ability to manage competing priorities and timelines without dropping the ball Comfortable working independently, but collaborative when it counts Strong risk management mindset with experience facilitating risk assessments and mitigation strategies WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-SC1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As the Director of Product Management, you will lead a team of product managers, drive product vision and roadmap, and align cross-functional teams to deliver world-class InsurTech solutions. You’ll partner closely with engineering, underwriting, claims, compliance, and go-to-market teams to ensure our products deliver value to customers and meet business goals. WHAT YOU’LL DO : Strategic Leadership: Own and communicate the product vision, strategy, and roadmap for our InsurTech platform. Team Management: Lead, mentor, and grow a high-performing team of product managers. Customer-Centric Approach: Deeply understand customer needs and pain points through market research, and usage data. Execution & Delivery: Collaborate with engineering, design, and data teams to define requirements, prioritize backlogs, and ensure timely delivery of features. Cross-functional Alignment: Work with sales, marketing, legal, compliance, and operations to launch and support products in a regulated environment. Data-Driven Decision Making: Use analytics and KPIs to drive product decisions, track performance, and improve outcomes. Domain Expertise: Stay current on trends in the insurance industry, regulatory changes, and competitive landscape to inform product strategy. WHAT YOU’LL NEED: 12+ years of product management experience, with at least 3+ years in a leadership role. Proven experience building and scaling digital products in a regulated industry , ideally insurance, InsurTech, or FinTech . Bachelor’s/Master's Degree in technology or related field Experience working with API-driven platforms and integrating with third-party data sources or partners Strong leadership and communication skills with the ability to influence at all levels Technical fluency—able to engage with engineering teams on architecture, APIs, and data models. Strong analytical mindset with experience using tools like SQL, Looker, Tableau, etc. Experience in delivering Cloud Native, Modern Tech Stacks and Customer/Sales Channel facing products. Expert level experience in delivery methodologies (Scrum/Kanban) and the use of relevant tools Ability to foster teamwork, build collaborative teams, and develop and mentor others. Ability to work independently with advanced strategic thinking skills. Must be able to travel on need basis, to meet clients/attending events. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-RS1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As part of our software engineering team, you will take the lead in building the next-generation infrastructure and platforms for Zinnia, including but not limited to: scalable data storage infrastructure, analytics platform, streams processing and data pipelines, cutting-edge search platform, best-in-class AI/ML infrastructure, Kubernetes compute infrastructure, document storage infrastructure, etc. You will work and learn among the best, putting to use your passion for distributed technologies and algorithms, API design and systems design, and your passion for writing code that performs at massive scale. We also work with industry standard open source infrastructure technologies like Kubernetes, GRPC and GraphQL - come join our infrastructure teams and share the knowledge with a broader community while making a real impact within our company. As a Senior Engineer, you will be a key technical leader and role model within the organization. We are looking for a technical lead who designs and develops technology to serve business and technology objectives, aligns points of view across teams and makes trade offs to help achieve the goals of individual teams as well as Zinnia’s broader goals. You will foster Zinnia’s culture and values around ‘be bold’, ‘team up; & ‘deliver value’. You will work closely with technical leadership and management within and outside our organization to contribute to building best-in-class core systems infrastructure for Zinnia. WHAT YOU’LL DO: Deliver impact by driving innovation while building and shipping software at scale Provide architectural guidance and mentorship to up-level the engineering organization Actively improve the level of craftsmanship at Zinnia by developing best practices and defining best strategies Design products/services/tools and code that can be used by others while upholding operational impact of all decisions Functioning as the tech-lead for key initiatives, identify problems and opportunities and lead teams to architect, design, implement and operationalize systems Partner closely with teams within the org and customers to execute on the vision for long-term success of our core infrastructure teams Keep a platform first approach while designing products/service WHAT YOU’LL NEED: Basic Qualifications: BS/BE in Computer Science or related technical field or equivalent technical experience 7+ years of industry experience in software design, development, and algorithm related solutions 5+ years of experience programming in object-oriented languages such as Java 2+ years of experience as an architect, or technical leadership position Proficient in Spring Framework. Hands-on experience developing large-scale, distributed systems, and databases Hands-on experience of cloud platforms (Preferebally AWS) Good to have experience on any Orchestartion Platform like Camunda. Preferred Qualifications: MS or PhD degree in Computer Science or related technical discipline 10+ years of experience in software design, development, and algorithm related solutions with at least 5 years of experience in a technical leadership position 7+ years of experience in an object-oriented programming language such as Java 5+ years of experience with large-scale distributed systems and client-server architectures Experience in architecting and designing large-scale distributed systems related to data infrastructure, Kubernetes, and platforms. Hands-on experience of cloud platforms (Preferebally AWS) Suggested Skills: Distributed Systems Technical Leadership Systems Infrastructure WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-TN1

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: A passionate and skilled Python, AI/ML Engineers with 3-5 years of experience. You will work on cutting-edge projects involving Generative AI, machine learning, and scalable systems, helping to build intelligent solutions that deliver real business value. If you thrive in a fast-paced environment and love solving complex problems using data and intelligent algorithms, we’d love to hear from you. WHAT YOU’LL DO: Design, develop, and deploy machine learning models and Generative AI solutions. Work on end-to-end ML pipelines, from data ingestion and preprocessing to model deployment and monitoring. Collaborate with cross-functional teams to understand requirements and deliver AI-driven features. Build robust, scalable, and well-documented Python-based APIs for ML services. Optimize database interactions and ensure efficient data storage and retrieval for AI applications. Stay updated with the latest trends in AI/ML and integrate innovative approaches into projects. WHAT YOU’LL NEED: Python – Strong hands-on experience. Machine Learning – Practical knowledge of supervised, unsupervised, and deep learning techniques. Generative AI – Experience working with LLMs or similar GenAI technologies. API Development – RESTful APIs and integration of ML models into production services. Databases – Experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, etc.). Good to have: Cloud Platforms – Familiarity with AWS, Azure, or Google Cloud Platform (GCP). TypeScript/JavaScript – Frontend or full-stack exposure for ML product interfaces. Experience with MLOps tools and practices (e.g., MLflow, Kubeflow, etc.) Exposure to containerization (Docker) and orchestration (Kubernetes). WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9033 Description and Requirements Position Summary The SQL Database Administrator is responsible for the design, implementation, and support of database systems for applications across the Enterprise. Database Administrator is a part of the Database end to end delivery team working and collaborating with Application Development, Infrastructure Engineering and Operation Support teams to deliver and support secured, high performing and optimized database solutions. Database Administrator specializes in the SQL database platform. Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience. Experience (In Years) 7+ Years Total IT experience & 4+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: Proficient in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas. databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Strong database analytical skills to improve application performance. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Automation tools and programming such as Ansible and Python Excellent Analytical and Problem-Solving skills Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 8957 Description and Requirements Must have knowledge on Java, OOPs concepts, Selenium Web Driver, Maven, TestNG, Page Factory/POM, Extent reporting, Apache POI and Error Handling. Must have working experience in agile model . Good knowledge of Azure DevOps ( Board, Repository, Test Plan ). Good to have knowledge on CI/CD pipeline creation for automation script in Azure DevOps . Should be able to write test scenarios & test cases for automation prospective. Must have hands on experience on functional, Integration, System, UAT and Regression Testing . Must have good understanding of different automation and testing frameworks ( Data Driven with Test NG is preferable). Must have good understanding on Defect Life Cycle. Should have good understanding on SDLC and STLC. Should be able to set up reporting with Selenium Web Driver ( Extent report is preferable). Should be able to lead team. Knowledge of Defect Management process . Good in verbal and written communication . Experience in client communication . About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9070 Description and Requirements Position Summary: This position is responsible for design and implementation of application platform solutions, with an initial focus on Customer Communication Management (CCM) platforms such as enterprise search and document generation/workflow products such as Quadient, xPression, Documaker, WebSphere Application Server (WAS), and technologies from OpenText. While gaining and providing expertise on these key business platforms, the Engineer will identify opportunities for automation and cloud-enablement across other technologies within the Platform Engineering portfolio and developing cross-functional expertise Job Responsibilities: Provide design and technical support to application developers and operations support staff when required. This includes promoting the use of best practices, ensuring standardization across applications and troubleshooting Design and implement complex integration solutions through collaboration with engineers and application teams across the global enterprise Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools such as Perl, Python, and Unix shell Collaborate with senior engineers to understand emerging technologies and their effect on unit cost and service delivery as part of the evolution of the integration technology roadmap Investigate, recommend, implement, and maintain CCM solutions across multiple technologies Investigation of released fix packs, provide well documented instructions and script automation to operations for implementation in collaboration with Senior Engineers in support of platform currency Capacity reviews of current platform Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Education: Bachelor's degree in computer science, Information Systems, or related field. Experience: 7+ years of total experience in designing, developing, testing and deploying n-tier applications built on java, python, WebSphere Application Server, Liberty, Apache Tomcat etc At least 4+ years of experience on Customer Communication Management (CCM) and Document Generation platforms such as Quadient, xPression, Documaker. Linux/Windows OS Apache / HIS IBM WebSphere Application Server, Liberty Quadient, xPression Ansible Shell scripting (Linux, Powershell) Json/Yaml Ping, SiteMinder Monitoring & Observability (Elastic, AppD, Kibana) Troubleshooting Log & Performance Analysis OpenShift About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: A passionate and skilled Python, AI/ML Lead Engineer with 7+ years of experience. As a Python/AI Lead, you will oversee the development and implementation of machine learning models, AI-driven solutions, and data-driven products. You will guide a team of engineers and collaborate with cross-functional teams to ensure the timely and high-quality delivery of projects. If you thrive in a fast-paced environment and love solving complex problems using data and intelligent algorithms, we’d love to hear from you. WHAT YOU’LL DO: Lead the design, development, and deployment of Gen AI and machine learning solutions using Python. Provide technical guidance and mentorship to team members, ensuring code quality, best practices, and performance optimization. Collaborate with product managers, data scientists, and other stakeholders to define project requirements and objectives. Take ownership of the full software development lifecycle (SDLC), from design to deployment, maintenance, and optimization. Perform code reviews, write technical documentation, and maintain high standards of software quality. Stay up to date with the latest trends and advancements in AI, machine learning, and Python development. Identify and mitigate technical risks in projects while ensuring timely delivery. Foster a collaborative environment and promote knowledge sharing across the engineering team. WHAT YOU’LL NEED: 7+ years of professional experience in Python development, with at least 2 years in a technical leadership role. Strong hands-on experience with AI/ML frameworks, Gen AI LLMs and libraries such as TensorFlow, Scikit-learn, or Keras. Python – Strong hands-on experience. Machine Learning – Practical knowledge of supervised, unsupervised, and deep learning techniques. Generative AI – Experience working with LLMs or similar GenAI technologies. API Development – RESTful APIs and integration of ML models into production services. Databases – Experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, etc.). Good to Have Skills: Cloud Platforms – Familiarity with AWS, Azure, or Google Cloud Platform (GCP). TypeScript/JavaScript – Frontend or full-stack exposure for ML product interfaces. Experience with MLOps tools and practices (e.g., MLflow, Kubeflow, etc.) Exposure to containerization (Docker) and orchestration (Kubernetes) WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9031 Description and Requirements Resource is responsible for assisting MetLife by Version Management and code deployment (IBM UCD) to all environments. Build Tools Staff in the support of Application Development Teams. In this position resource will be supporting MetLife applications in an operational role performing on boarding applications, troubleshooting build issues, and supporting the version management tool stack. Automate any of the manual build process using CI/CD pipeline. Job Responsibilities Design and implement deployment scripts in IBM UCD for various artifacts such as WAR, EAR, ZIP, JAR, etc. Handle mobile application deployments for Android and iOS platforms Provide Level 2 support for issues related to deployment automation and scripts in UCD Perform the installation of Azure DevOps agents on environment servers using Chef cookbooks Develop Continuous Integration (CI) and Continuous Deployment (CD) pipelines for various applications using Azure DevOps. Perform troubleshooting problems with the CI tool stack Assist in the on-boarding of Application Development Teams into CI/CD mechanism Handle Tanium deployments Collaborate with Software Development teams to troubleshoot issues Learn new technologies based on demand. Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience in designing and implementation of deployment scripts in IBM UCD Handle deployments for all environments and troubleshoot the issues Experience in mobile application deployments for Android and iOS platforms Installation of Azure DevOps agents on environment servers using Chef cookbooks Application Deployment (UCD/Tanium) Application Packaging (UCD) Troubleshooting Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Version control (GIT) Communication Experience in creating change tickets and working on tasks in Service Now About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!