558 Annuities Jobs - Page 18

Description And Requirements This position is responsible for design, implementation, and support of MetLife's enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Identify and resolve complex data management and integration system issues (Tier 1 support) utilizing product knowledge and structured troubleshooting tools and techniques. Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Begin tackling organizational impediments Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 3+ years of total experience and at least 2+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Informatica PowerCenter Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Experience in creating and working on Service Now tasks/tickets Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Retrieval of Sold_Case doc from WorkDesk/BIZFLOW. Review of case to determine case size. Confirm that MetLife systems and eligibility are loaded. Generate MetLife group insurance policies/certificates. Process First Bill audit and reconcile billing system if required. Initiate MetLink access. Activate New Business/Add coverage case in billing system. Request for shipping of group insurance policy and certificate. Create Welcome Call Request for the Account Specialist Complete New Business case. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Retrieval of Sold_Case doc from WorkDesk/BIZFLOW. Review UW Notes in WorkDesk/Bizflow (Notes Tab). Retrieve Process Checklist from SM Knowledge Center (Online Module). If PPO Dental, order Dental Cards via Quadient (web-based) Update Group Information and Class Structure in Structure Portlet & SoldCase. Review all submission documents/tabs for missing information. Review all downstream applications for accuracy. Send emails via email templates. Generate MetLife group insurance policies/certificates. Process First Bill audit and reconcile billing system if required Initiate MetLink access Complete New Business case in WorkDesk/Bizflow. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Brief Description Senior Quality Engineer Position Summary The Senior Quality Engineer is an integral part to the success of Hexure’s products and company and is responsible for Providing expertise in planning, constructing, and executing functional, regression, automation and performance test scripts across two or more products to drive quality. About US (Hexure India) Headquartered in the city of Jaipur, Rajasthan, we are a team of highly motivated and committed individuals with years of expertise, developing and delivering innovative sales automation solutions for the insurance and financial services industries. We work collectively with our US-based company to develop software solutions that are intuitive, easy to use, and compliant. Together as a team, we strive to provide our insurance carrier and distributor clients best-in-class sales solutions that transform business processes and empower sales across all insurance, retirement and investment products. We encourage creativity and innovation, champion teamwork and are committed to being the best at what we do – and always have our customers best interest in mind. Employment Benefits Package Includes 100% employer paid medical insurance for family; 100% employer paid accidental insurance. 100% employer paid term insurance. Pre-tax savings programs and retirement planning programs. Parking, Team Building Activities, Employee Appreciation Events. Hybrid work schedule. Twenty days annual paid time off/sick time on an accrual basis, Maternity Leave, Paternity Leave and Bereavement Leave. Casual work environment with 5-day week. Deliverables And Performance Measures Develops and deepens performance & test engineering expertise across teams, leading training and ongoing skill development product initiatives. Baseline quality metrics and improvements via feedback to developers and engineers, improving test coverage, better test data and scenario planning, business SME inputs. Key contributor across multiple agile teams and/or products on test strategy and technical/design decisions for features. Lead multiple moderate to large delivery efforts, quality initiative and/or teams. What Will Make You Successful 5-8 years’ experience with Software dev and/or tech background. 4 years of experience in Selenium and Java. Deep functional knowledge of at least two Hexure products while focusing on growing the knowledge, and skills of others as a quality engineer SME. Life Insurance and Annuities Proficiency. Insight into nonfunctional testing. Core Values Courage: At Hexure we bravely tackle challenging tasks by speaking up and taking the first step. We are looking for candidates who are not afraid to take on new tasks and ask for help when needed. Accountable: We take ownership of our impact on colleagues, customers and community. We are looking for candidates who understand the impact of their words, work, and actions, striving to ensure that goals and objectives are met with integrity, while leveraging their influence to enhance the lives of colleagues and customers. Resilient: We swiftly recover from setbacks by maintaining a solution-oriented mindset, staying focused and continuously seeking improvement. We are searching for candidates who exhibit strong resilience, showing the ability to bounce back quickly from adversity, embrace challenges with a positive attitude, and consistently drive towards overcoming obstacles. Inquisitive: At Hexure we seek innovative solutions and constantly challenge the status quo. We are seeking candidates who demonstrate a natural curiosity, actively ask questions, pursue new knowledge, and eagerly explore uncharted territories to drive innovation. Nimble: We are flexible and adaptable. We are seeking candidates who can quickly adjust to changing circumstances, embrace new challenges with ease, and effectively navigate dynamic environments. Growth: At Hexure we commit to nurturing the growth and development of our employees, business and communities. We are seeking candidates who will match our enthusiasm for continued growth. Where We See This Role Going We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles. Quality Manager Expected Hours Of Work This is a full-time position with regular office hours from Monday through Friday. Occasional evening and weekend work may be required to support deployments and other work demands . This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Show more Show less

Job Summary We are seeking an experienced Engagement Delivery Partner with 10 to 14 years of experience to join our team. The ideal candidate will have strong technical skills in Project Scope Management Project Budgeting and Enterprise Architecture. Experience in Life and Annuities Insurance is a plus. This hybrid role requires a proactive approach to managing projects and delivering exceptional results. Responsibilities Lead the planning and implementation of project scope management to ensure all project objectives are met within the defined parameters. Oversee project budgeting processes ensuring accurate and efficient allocation of resources to meet project goals. Provide expertise in enterprise architecture to align IT strategy with business objectives and drive technological advancements. Collaborate with cross-functional teams to ensure seamless project execution and delivery. Monitor project progress and performance identifying and mitigating risks to ensure successful outcomes. Develop and maintain comprehensive project documentation including plans reports and status updates. Facilitate effective communication between stakeholders ensuring all parties are informed and engaged throughout the project lifecycle. Implement best practices and methodologies to enhance project management processes and improve overall efficiency. Ensure compliance with industry standards and regulatory requirements in all project activities. Drive continuous improvement initiatives to optimize project delivery and achieve higher levels of customer satisfaction. Provide guidance and support to team members fostering a collaborative and productive work environment. Analyze project data and metrics to identify trends and areas for improvement making data-driven decisions to enhance project outcomes. Engage with clients to understand their needs and expectations delivering solutions that exceed their requirements. Qualifications Possess strong technical skills in Project Scope Management ensuring all project objectives are clearly defined and met. Demonstrate expertise in Project Budgeting effectively managing resources to achieve project goals within budget constraints. Have in-depth knowledge of Enterprise Architecture aligning IT strategy with business objectives to drive technological advancements. Experience in Life and Annuities Insurance is a plus providing valuable insights and expertise in this domain. Exhibit excellent communication and interpersonal skills facilitating effective collaboration with stakeholders and team members. Show a proactive approach to problem-solving identifying and mitigating risks to ensure successful project outcomes. Display strong analytical skills using data and metrics to drive continuous improvement initiatives. Maintain a high level of attention to detail ensuring accuracy and completeness in all project documentation. Demonstrate the ability to manage multiple projects simultaneously prioritizing tasks and meeting deadlines. Possess a strong understanding of industry standards and regulatory requirements ensuring compliance in all project activities. Exhibit leadership qualities providing guidance and support to team members to foster a collaborative work environment. Show a commitment to delivering exceptional results exceeding client expectations and achieving high levels of customer satisfaction. Have a proactive approach to professional development staying current with industry trends and best practices. Certifications Required PMP Certification TOGAF Certification Certified Enterprise Architect Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are You’re a highly organized and proactive technical project manager (TPM) or technical program manager (TPgM) with a strong understanding of cybersecurity. You don’t just track progress – you help shape it. You’ve worked in complex environments, and you know how to bring clarity to chaos. You’re comfortable driving multiple initiatives, projects and programs at once, keeping stakeholders aligned, and pushing security programs forward without losing sight of the details. You’re comfortable working with software engineers, security engineers, and senior stakeholders, and you’ve got a knack for solving problems that don’t have a clear blueprint. You understand how to bridge technical risk and business impact through strategic security program management and clear communication. You’re not afraid of scale, and you see security as a key enabler of trust and innovation – not just a checkbox. What You’ll Do Own the delivery of security initiatives from kickoff through completion – including planning, execution, and tracking Manage several programs simultaneously, working with stakeholders to ensure alignment on goals, priorities, and plans Develop metrics and status reports that clearly communicate progress, blockers, and risks to leadership and others Manage and coordinate initiatives like vulnerability management, penetration testing, security champions etc. Support audit readiness and ensure that findings are remediated on time and tracked through resolution Contribute to strategic planning for broader security programs, where applicable Ensure alignment of security initiatives with regulatory and compliance requirements (e.g., SOC 1, SOC 2, NIST) Assist in budget planning and resource forecasting for security initiatives Be a humble member of our team What You’ll Need 6+ years of experience in project and/or program management, ideally with a focus in Information Security or IT Project Management Professional (PMP), Program Management Professional (PgMP) or other similar certifications Understanding of to security concepts like vulnerability management, penetration testing, and risk management Experience with agile development or methodology, DevOps, CI/CD and secure development lifecycle practices Ability to clearly translate technical details to non-technical stakeholders Strong organizational habits and attention to detail Ability to manage competing priorities and timelines without dropping the ball Comfortable working independently, but collaborative when it counts Strong risk management mindset with experience facilitating risk assessments and mitigation strategies Familiar with tracking and reporting tools like JIRA WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Morgan Stanley Wealth Management provides a range of wealth management products and services for affluent individuals, businesses, and institutions. These services include brokerage and investment advisory, financial and wealth planning, credit and lending, cash management, annuities and insurance, retirement and trust. Position Summary Global Investment Manager Analysis (GIMA), a unit within the WM Investment Solutions, provides comprehensive manager research on a wide range of investment strategies, including separately managed accounts, mutual funds, UCITs, exchange-traded funds and private vehicles in the equity, fixed income and alternative investments spaces. The GIMA team engages with a broad array of investment managers to identify high quality strategies for portfolios. The GIMA Alternative Investments Due Diligence Vice President will oversee a team of investment analysts and perform investment due diligence on alternative investment funds and managers as well as perform ongoing investment monitoring for existing relationships. Job Description for Alternative Investments Due Diligence Vice President: Core functions: Manage team of investment analysts and partner with team to perform initial and ongoing investment due diligence on alternative investment strategies (private equity, private credit, private real assets, hedge funds) Participate in alternative investment manager meetings on a regular basis, taking meeting notes Prepare written research reports and commentaries on fund managers and thought leadership pieces on market trends and opportunities impacting alternative investment strategies Conduct quarterly liquid risk analysis to determine exposure to alternative investment products Prepare quarterly and annual notes/reviews on alternative investment strategies Prepare peer analyses to compare various alternative strategies and managers Analyze managers in relation to their investment process, track record, attribution, portfolio construction, and risk management capabilities Ongoing Activities Include Responsible for day-to-day oversight of the GIMA Alternatives Mumbai team and partner with team to deliver ongoing due diligence Adhere to policies and procedures for ongoing due diligence, written research notes, and updating reports Interact with the GIMA onshore analysts as well as other internal teams including Operational Due Diligence, Product Management, Sales, Legal, and Compliance, as needed Support a collegial, team atmosphere including idea sharing, learning, and collaboration across the firm. Help train and mentor junior team members Remain up-to-date on the WM Global Investment Office’s (GIO) market views, regulatory matters, and broader market developments impacting funds, managers, clients, and the industry Skills Required 9+ years of job experience in the financial services industry. Experience in alternative investments is preferred. Managerial experience preferred. Knowledge of various alternative investment strategies. Demonstrated oral and written communication skills, including experience drafting internal memorandum and detailed reports. Strong analytical and quantitative skills. Detail-oriented with ability to multi-task and handle multiple priorities. Ability to summarize large quantities of information and to work under pressure without sacrificing accuracy. Must be able to efficiently interface with onshore GIMA analysts. Undergraduate degree required. CFA, CPA, and/or CAIA not required but viewed favorably. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less

Description And Requirements Position Summary The engineer role is to support external data transmission, operations, scheduling and middleware transmission. Experience in Windows and Linux environments and knowledge of Informatica MFT & Data Exchange tools. Should be able to handle day to day customer transmission and Informatica MFT/DX activities. Job Responsibilities Design and implement complex integration solutions through collaboration with engineers, application teams and operations team across the global enterprise Provide technical support to application developers when required. This includes promoting use of best practices, ensuring standardization across applications and trouble shooting Able to create new setups and support existing transmissions Able to diagnose and troubleshoot transmission and connection issues Experience in Windows administration and good to have expertise in IBM workload scheduler Hands on experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler Responsibilities also include planning, engineering, and implementation of new transmissions as well as migration of setups The role will participate in the evaluation and recommendation of new products and technologies The role will also represent the domain in relevant automation and value innovation efforts Technical leadership, ability to think strategically and effectively communicate solutions to a variety of stake holders Able to debug production issues by analyzing the logs directly and using tools like Splunk. Learn new technologies based on demand and help team members by coaching and assisting Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in designing and implementation of complex integration solutions through collaboration with engineers, application and operations team Create new setups and support existing transmissions Experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler SSH/SSL/Tectia Microsoft IIS IBM Connect:Direct IBM Sterling Informatica MFT Operating System Knowledge (Linux/Windows/AIX) Troubleshooting Azure Dev Ops Pipeline Knowledge Mainframe z/OS Knowledge Open Shift and Kube Enterprise Scheduling Knowledge (Maestro) Good to Have : Python and/or Powershell Agile SAFe for Teams Ansible (Automation) Elastic Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Job Description About Us Morgan Stanley (MS) is a global financial services firm that conducts its business through three principal business segments-Institutional Securities, Wealth Management (WM), and Asset Management. The WM network includes almost 16,000 Financial Advisors and Private Wealth Advisors - one of the world's largest networks of Financial Advisors (FAs). MS has expanded its suite of world-class banking and lending products exclusively for FAs and their clients. In addition to our comprehensive financial services, which include brokerage, investment advisory, financial and wealth planning, annuities, insurance and retirement, Morgan Stanley has enhanced its lending, mortgage, cash management and deposit capabilities. Division Profile Our U.S. bank subsidiaries, Morgan Stanley Bank N.A. (MSBNA), Morgan Stanley Private Bank, National Association (MSPBNA), collectively, (the U.S. Banks) accept deposits, provide loans to a variety of customers, including large corporate and institutional clients as well as high to ultra-high net worth individuals. Lending activity recorded in the U.S. Banks from the Institutional Securities business segment primarily includes Secured lending facilities and Commercial real estate loans. Lending activity recorded in the U.S. Bank Subsidiaries from the Wealth Management business segment primarily includes Securities-based lending, which allows clients to borrow money against the value of qualifying securities. Responsibilities The High Net-Worth Lending (HNWL) Documentation Specialist will be responsible for reviewing and delivering document packages to clients for the establishment of credit facilities. > Leverage internal systems to prepare and assemble DocuSign/eSign envelopes for loan documentation, ensuring accuracy and timely delivery while collaborating with internal teams as needed. > Oversee electronic signature workflows, serving as a key point of coordination, maintaining a high standard of professionalism and attention to detail in all client-facing deliverables. > Conduct thorough reviews of documents to ensure compliance with internal policies, legal standards, and client requirements prior to distribution. > Actively monitor the electronic signature process, troubleshooting and resolving any issues to ensure seamless client experiences. > Collaborate with stakeholders across operations, and relationship management teams to optimize documentation processes and align with best practices. > Develop procedures and oversight processes to ensure visibility into quality, accuracy and timeliness of overall process. > Contribute to ongoing process improvement initiatives, identifying opportunities to enhance operational efficiency and streamline the documentation process. Qualifications/Skills required: > 6 Months to 3 years of professional experience, preferably in operations and/or financial services. > Bachelor's degree in finance. Open to recent graduates from reputed institutes > Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, and lending. > Proficiency with MS Office, Adobe, and internal applications, with the ability to learn new tools quickly. > Exceptional attention to detail, strong organizational skills, and ability to prioritize tasks effectively. > Strong time management skills, adaptability, and a team-oriented mindset. > Ability to thrive in a fast-paced and evolving environment. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethics. Morgan Stanley can provide a superior foundation for building a professional career, a place for people to learn, achieve, and grow. A philosophy that balances personal lifestyles, perspectives, and needs is an important part of our culture. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less

Job Description As a Data Analyst in the Arium group, part of the Verisk Extreme Event Solutions division, you will support the development of the insurance industry’s leading liability catastrophe modeling solution for the global insurance and reinsurance market. The Arium models quantify the systemic and emerging liability risks that can lead to significant aggregations and clash risks across portfolios, ranging from climate change to recessions to chemical exposures and across major commercial liability lines, including commercial general liability and professional/management liability lines. This role is part of the Arium research and analytics team, and will be based in Hyderabad. Responsibilities Day to Day Responsibilities: Own all Arium View of Risk data and data preparation processes Own the update process for historical event parameterization Collaborate with the research team to make all necessary data adjustments to maintain a robust database Support all necessary data preparation and pre-processing for specific modeling projects and initiatives Streamline data update and cleaning processes, including refactoring and optimizing legacy code to improve performance Support Ad-hoc data analysis and queries from various Arium teams Qualifications QUALIFICATIONS Bachelor's Degree or equivalent in statistics, computer science, information technology, business analytics, or other related majors Minimum of 2-3 years of experience preferred Proficiency in Excel Proficiency in either Python or R Proficiency in SQL and database management Experience performing data preprocessing and cleaning Dashboarding experience would be a plus Proficient in working with JSON data formats Demonstrated ability to write clean, maintainable, and well-documented code Insurance experience would be a plus Ability to work independently and as part of a team Strong interpersonal, oral, and written communication skills, including presentation skills About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice Show more Show less

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO WE ARE: Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including smartoffice, annuitynet, lifespeed, winflex, TPP, vitalsales Suite, and Exchange Consulting, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike — and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As a Software Development Engineer in Test (SQE III), you will be actively involved in building an Enterprise Automation Solution for Global Zinnia team which includes, API, WebUI, DB to speed up the product launches, customizing the Automation Testing solutions to Insurance client needs. You will be client-facing and will independently run multiple automation projects and guide other automation testers. The purpose of the role is to speed up the automation coverage by creating more reusable automation scripts. WHAT YOU’LL DO: Develop automated test scripts using ROBOT framework (Python), focusing on keyword-driven and data-driven testing. Create automation test strategy, plan, and estimates. Guide and mentor automation testing team members. Analyze tests using CI/CD tools such as GitHub pipelines or similar, with reporting in testrail or equivalent. Stay updated with AI-driven testing trends and tools similar to Cypress for modern web application testing. Ensure compliance with security testing tools and code quality analysis using tools like SonarQube. Review and improve automation processes with AI-driven tools and Test Projects. Collaborate with teams using API testing tools like Postman, and UI automation tools like Playwright. Contribute to QA strategy focusing on shift-left testing methodologies and chaos engineering practices. Provide reports and metrics using visualization tools and log analysis with Datadog, and version control with GitHub. Utilize AI and ML for test result analysis for intelligent test automation using external tools. Prior experience in advanced test scripts using BDD frameworks like Cucumber with Gherkin syntax or similar will be an added advantage. Drive automation framework implementation, leveraging tools like any Grid for distributed testing and Docker for containerized environments. Act as a subject matter expert, participating in industry conferences and forums to stay abreast of the latest trends. WHAT YOU’LL NEED: Bachelor’s degree in computer science, engineering, or a related field. Proven experience 6-7years as a quality engineer or in senior automation testing role. Proven experience in developing and maintaining automated test scripts using ROBOT framework (Python). Stay up to date with market/technology trends. Demonstrated experience in Selenium, Appium, or similar frameworks. Proficiency in programming languages such as Python, Java, or C#, XML for test automation. Advanced SQL ability and complete complex database testing Knowledge of Agile methodologies and experience working in Agile teams. Excellent problem-solving skills, with a strong attention to detail. Good understanding of continuous integration and continuous delivery practices. Ability to multitask, prioritize work, and manage time effectively in a dynamic environment. Strong analytical and decision-making abilities for test strategy and planning. Ability to travel independently up to 20% of the time. Bonus Points: Annuity, mutual funds, or life insurance work experience. FLMI or other industry- or field-related designations/certifications. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Job Summary We are seeking a highly skilled Sr. Developer with 3 to 10 years of experience specializing in Quadient Inspire Interactive. The ideal candidate will have a strong technical background and preferably domain experience in Life and Annuities Insurance. This hybrid role requires a proactive individual who can work effectively in a day shift without the need for travel. Responsibilities Develop and maintain applications using Quadient Inspire Interactive to ensure high-quality output. Collaborate with cross-functional teams to gather and analyze requirements for new projects. Implement best practices in coding and ensure adherence to company standards. Troubleshoot and resolve technical issues in a timely manner to minimize downtime. Provide technical guidance and mentorship to junior developers. Conduct code reviews to ensure code quality and compliance with standards. Participate in the full software development lifecycle including design development testing and deployment. Ensure that all developed applications are optimized for performance and scalability. Stay updated with the latest industry trends and technologies to bring innovative solutions to the team. Document all development processes and ensure that documentation is up-to-date. Work closely with stakeholders to understand business requirements and translate them into technical specifications. Ensure that all projects are delivered on time and within budget. Contribute to the continuous improvement of the development process and suggest enhancements. Qualifications Must have extensive experience with Quadient Inspire Interactive. Should have a strong understanding of software development principles and methodologies. Must possess excellent problem-solving skills and the ability to troubleshoot complex issues. Should have experience in Life and Annuities Insurance domain (nice to have). Must be proficient in coding languages relevant to Quadient Inspire. Should have excellent communication and collaboration skills. Must be able to work effectively in a hybrid work model. Should have a proactive approach to learning and staying updated with new technologies. Must be detail-oriented and able to manage multiple tasks simultaneously. Should have experience in mentoring and guiding junior developers. Must be able to work independently and as part of a team. Should have a strong focus on delivering high-quality work. Must be committed to continuous improvement and innovation. Certifications Required Quadient Inspire Certification relevant software development certifications. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are Software Engineers play a key role in the design, development/configuration, unit testing, installation, and ongoing maintenance of our software platforms. What You’ll Do Work as part of a global, cross-functional technology team to develop innovative software/applications. Contribute to projects by creating well-designed, customized, testable, efficient code for our platforms. Write clean, maintainable, and well-documented code. Develop, test, and deploy high-quality Java applications. Providing ongoing support, troubleshooting, improvements, or custom enhancements to existing platforms. If required, occasionally participate in on-call rotations and/or provide after-hours support. Collaborate with our global teams, internal stakeholders and customers. What You’ll Need Bachelor’s/Master's Degree in Computer Engineering or Information Technology Minimum 3 years of hands-on experience in Java, J2EE, Struts/ Springs, Hibernate, Jquery, REST APIs and other related technologies. Good Understanding of Object-Oriented design methodologies, design patterns in Java Server-side java programming, JMS, Database connectivity, performance tuning, troubleshooting, multi-threaded programming, Strong working experience in at least one database management system Oracle/SQL Server/DB2. Should have worked in complex projects. Excellent analytical skills and design skills Good communication and documentation skills Exposure to onsite-offshore working model (preferred). WHAT’S IN IT FOR YOU? Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are Software Engineers play a key role in the design, development/configuration, unit testing, installation, and ongoing maintenance of our software platforms. Our Software Engineers work with stakeholders to develop solutions and/or products that fulfil the needs of internal stakeholders and clients. Those solutions and/or products help our clients to be more efficient and provide better service to end customers. What You’ll Do You will be responsible for developing, coding, and maintaining software modules/systems and required to modify existing software products or develop entirely new modules as per technical specifications in response to business requirements. What You’ll Need Should have 3-5 years exp in Microsoft Web Technologies (ASP.NET MVC, Dot Net Core) Demonstrable experience in C#, Entity Framework, JQuery. Ability to develop enterprise solutions following software designs. Effective communicator with both technical and non-technical audiences. Systematic problem-solving approach coupled with a strong sense of ownership. Ability to work as part of a cross-functional, global team. Experience in WebAPI, XML, JQuery/HTML/CSS. Experience with relational databases such as SQL Server SQL Server 2014/2019+ Bonus Points Good to have working experience on enterprise-level applications/products. Experience working in the insurance industry is advantageous. Knowledge of React and TypeScript would have added advantage. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As the Director of Product Management, you will lead a team of product managers, drive product vision and roadmap, and align cross-functional teams to deliver world-class InsurTech solutions. You’ll partner closely with engineering, underwriting, claims, compliance, and go-to-market teams to ensure our products deliver value to customers and meet business goals. What You’ll Do Strategic Leadership: Own and communicate the product vision, strategy, and roadmap for our InsurTech platform. Team Management: Lead, mentor, and grow a high-performing team of product managers. Customer-Centric Approach: Deeply understand customer needs and pain points through market research, and usage data. Execution & Delivery: Collaborate with engineering, design, and data teams to define requirements, prioritize backlogs, and ensure timely delivery of features. Cross-functional Alignment: Work with sales, marketing, legal, compliance, and operations to launch and support products in a regulated environment. Data-Driven Decision Making: Use analytics and KPIs to drive product decisions, track performance, and improve outcomes. Domain Expertise: Stay current on trends in the insurance industry, regulatory changes, and competitive landscape to inform product strategy. What You’ll Need 12+ years of product management experience, with at least 3+ years in a leadership role. Proven experience building and scaling digital products in a regulated industry, ideally insurance, InsurTech, or FinTech. Bachelor’s/Master's Degree in technology or related field Experience working with API-driven platforms and integrating with third-party data sources or partners Strong leadership and communication skills with the ability to influence at all levels Technical fluency—able to engage with engineering teams on architecture, APIs, and data models. Strong analytical mindset with experience using tools like SQL, Looker, Tableau, etc. Experience in delivering Cloud Native, Modern Tech Stacks and Customer/Sales Channel facing products. Expert level experience in delivery methodologies (Scrum/Kanban) and the use of relevant tools Ability to foster teamwork, build collaborative teams, and develop and mentor others. Ability to work independently with advanced strategic thinking skills. Must be able to travel on need basis, to meet clients/attending events. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Life Insurance Agents are primarily focused on selling life insurance policies and annuities to clients. They build a network of clients and advise them on the most suitable insurance policy plans. Life Insurance Agents have the following duties and responsibilities: Prospect and network to find potential clients Explain the various types of life insurance policies to clients Recommend the most suitable policy based on the client’s financial status, needs and goals Responsibilities Client consultation, Policy Recommendations, Sales and Marketing, Policy Servicing Qualifications Educational Qualification :10th Pass Age : 18+ Year Show more Show less

Job Description Role Purpose Responsible for the overall technical leadership in a product team / department, devising the strategy for growth and supervising a team of engineers as they develop, test, modify, and create solutions to technical problems. As such this role’s aim is to ensure we deliver software of good quality, maintainable, delivered on time and following all the processes involved in the software creation and delivery (SDLC, invoicing, performance management, etc.). This role doesn’t work alone, but in coordination with other managers (product management, support, CEM, sales, other product teams, …) to ensure an efficient usage of the technical resources, our adherence to standards (quality, maintainability, supportability, adequate TCO of the solutions…). Supervises Staff On The Following Roles ▪ Developers ▪ Manual Testers ▪ Automated Testing ▪ DevOps ▪ Team Leads (Development, DevOps, Testing) ▪ Other technical and non-technical roles to be agreed depending on the team / department Responsibilities Main Responsibilities: Technical Leadership Leads strategic organizational decisions and plans. Consistently works at a strategic level, influencing decisions to achieve organizational alignment on major goals. Actively seeks to create or redefine roadmaps with product / business counterparts. Takes ownership of decisions made in the engineering team by helping members make clear decisions in alignment with organizational goals, backing decisions made, and taking responsibility for their success. Identifies dependencies across the organization and works with individual teams to resolve them before they become an issue. Works across the organization to foster a culture of risk handling, priority setting and urgency in alignment with organizational strategy. Helps balance speed and quality to manage technical debt, in coordination with product and business stakeholders. Implement and drive a continuous improvement culture, identifying where improvements can be made via automation, in work processes and tools. Team efficiency Fosters a culture of delivering praise and constructive feedback across the team. Make use of data to drive decisions in improving team efficiency. Approaches include skill development, organizational standards, processes, automation, and tools. Accountable for the objective setting & performance reviews for the technical team, including Compensation adjustments (bonus, raises, etc) Promotions and Performance improvement plans 1-on-1’s with your direct reports & skip level 1-on-1’s with certain reports of your reports Career development of the team Develops strategies to promote team leaders and members adherence to company regulations and performance goals Recruitment – You will need to work with HR to create job postings, screen resumes, interview candidates, etc.\\ Responsible for maintaining headcount and expenditure within the agreed department levels. Makes sure the members of the team have all the equipment needed to perform their duties efficiently. Communication Connect employees to the company Voice of the team, and as such needs to communicate: Up – Communicating status of your team up to Product Heads Across – Communicating with peers and other functional groups across the organization Down – Communicating news, decision making to your team Qualifications QUALIFICATIONS Skills Set And Experience Required (Mandatory) Bachelor’s/Master’s Degree or equivalent in Engineering. 12 – 18 years’ Industry experience. Experience leading technology teams and performing activities such as architecture, design, code reviews. Experience working with globally distributed teams including US/European based stakeholders. Hands-on capability in software architecture, design and development. Extensive application development experience in one or more of the following: Microsoft .Net, C#, Java, python or similar. Experience with building highly scalable and highly available enterprise applications. Experience with Greenfield (brand new) product builds Agile software development experience. Risk analysis and risk management skills. Sets measurable goals and meets them. Internal and external client-focused attitude with excellent English communication skills, both written and verbal; Ability to present to senior-level audience. Strong work ethic and attention to detail and accuracy. Excellent analytical, organizational, and problem-solving skills. Demonstrated leadership and interpersonal skills to work with all levels of organization and must be self-motivated Desirable Skill Set Required (Add-on) Prior experience hiring and setting up multiple teams Experience in one or more of the following: AWS stack, Sharepoint, JIRA, GIT, TFS, JS, Search Engines (solr, elastic search, FAST) and SQL Server Insurance knowledge is preferred, but not a must. About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice Show more Show less

Job Description This person has successfully developed data and analytics solutions and understands best practices in data modeling, data engineering and AI Products. To be successful the candidate needs to thrive in a highly collaborative, cross-functional teams’ environment. This position offers excellent future growth opportunities along either technology or management tracks. If you are an experienced python engineer, who enjoys solving hard problems, is a technologist at heart who loves coding as much as building and leading a high performing team, and you are looking to create a real impact in the US Insurance ecosystem – This is the opportunity for you! Responsibilities Build end-to-end data and analytics components and solutions, using python and GenAI. This includes architecting, designing the technical solution and leading the team in the implementation. Collaborate with application teams to integrate the solutions with the products and platforms, ensuring alignment with technology strategy and business outcomes. Architect and design reusable services leveraging and integrating frameworks, ensuring optimal performance and compatibility. Perform hands-on coding while prototyping (POC). Responsibility for the overall quality of a system, implement best practices, perform Code Reviews/Code quality checks to promote maintainable and scalable code. Serve as technology point of contact to business partners and application teams. Provide mentoring and technical guidance to junior programmers and other software engineers. Troubleshoot and perform root cause analysis. Qualifications 4 -10 years of proven very good experience and proficiency with python. Proficient experience and understanding in the following technologies are a must: Python and associated libraries, RESTful API development, Develop and design scalable and efficient GenAI solutions tailored to our requirements, ensuring they are robust, secure, and performant. Experience working on all aspects of enterprise-scale implementation for AI/GenAI solutions, including architecture, design, security, infrastructure, MLOps/GenAIOps Experience working with RAG technologies and LLM frameworks, LLM model registries (Hugging Face), LLM APIs, embedding models, and vector databases. Good to have Cloud platforms (AWS), Databases, System design, Building data pipelines, Git, CI/CD, Linux is plus. Familiarity or hands-on experience with AI and ML concepts, prompt engineering techniques to optimize GenAI performance, evaluation and selection of appropriate models, frameworks, techniques for GenAI use cases, frameworks such as Lang chain or llama Index is highly desirable. Experienced in design and development of components and systems from ground up using engineering best practices and design patterns. Ability to learn and adapt to continuously changing technology. Excellent understanding of object-oriented design concepts and software development processes and methods. Experienced at leading teams, interacting with business partners or customers and guiding project direction. Superior organization skills, skilled at recognizing priorities and keeping the team focused on the most important features. Leadership and ability to guide technical and design working sessions. Demonstrated ability to work independently with minimal supervision. About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice Show more Show less

Job Description Focus on contributing to the development of automated Functional Integration tests and end-to-end tests through open-source test frameworks for overall system testing within an Agile environment. Responsibilities Developing and implementing software testing strategies, plans, and procedures. Writing and executing manual test cases, automated scripts, and scenarios for web and api Identifying and reporting defects and issues to the development team and tracking them through to resolution. Collaborating with cross-functional teams to ensure that applications and products meet functional and non-functional requirements. Participating in agile meetings and requirements review meetings to ensure that quality is built into the product from the start. Maintaining test environments, test data, and testing tools. Analyzing test results and providing meaningful feedback to stakeholders. Developing and maintaining automated test suites and test scripts. Conducting performance, load, and stress testing. Qualifications Bachelor’s in computer science, or related field or equivalent experience 5+ years of proven experience in the software development industry, participating in team environment 5+ years of experience in automation tools such as Selenium WebDriver using programming languages like python, C #, Java 3+ years of proven experience in testing and automating web services such as RESTful API. 3+ years of proven experience in performance testing using tools such as Apache JMeter. 2+ years of Web-application mobile testing automation experience with Appium Experience with programming languages such as Java, C# .Net. Experience with testing SaaS products. Experience with monitoring and SRE practices. Experience in CI/CD technologies (e.g., bamboo, bitbucket, octopus, Maven etc.). Knowledge or experience of other languages/tools - AngularJS, Protractor, Jasmine, JavaScript, RestAssured. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, automation, and operations Knowledge or experience in AWS Cloud Demonstrated excellent communication skills. Ability to learn and adapt to continuously changing technology. Familiarity with Atlassian Jira and Confluence. Familiarity with Agile [Scrum] Familiarity with working in a Continuous Integration atmosphere. About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice Show more Show less

Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. OUR PURPOSE AND CORE VALUES Our Clients Rely On Our Investment Acumen To Help Secure Their Future. We Must Never Lose Our Focus And Determination To Be The Best Investors And Most Trusted Partners On Their Behalf. We Strive To Be The leading provider of retirement income solutions to institutions, companies, and individuals. The leading provider of capital solutions to companies. Our breadth and scale enable us to deliver capital for even the largest projects – and our small firm mindset ensures we will be a thoughtful and dedicated partner to these organizations. We are committed to helping them build stronger businesses. A leading contributor to addressing some of the biggest issues facing the world today – such as energy transition, accelerating the adoption of new technologies, and social impact – where innovative approaches to investing can make a positive difference. We are building a unique firm of extraordinary colleagues who: Outperform expectations. Challenge Convention Champion Opportunity Lead responsibly. Drive collaboration As One Apollo team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together. Our Benefits Apollo relies on its people to keep it a leader in alternative investment management, and the firm’s benefit programs are crafted to offer meaningful coverage for both you and your family. Please reach out to your Human Capital Business Partner for more detailed information on specific benefits. Primary Responsibilities Partner with senior management and team leaders to provide analytical and project support for all investment related activities within life and annuity M&A/reinsurance. Strong commercial sense, able to collaborate within an entrepreneurial team and deliver results/reports/analysis in a timely manner. Prepare deal presentations and other materials for internal and external counterparties. Daily responsibilities include modeling, quantitative financial analysis, financial and business due diligence, and reporting. Assist the deal team to develop memos, materials for senior team members, and ad hoc projects. Qualifications & Experience QUALIFICATIONS AND EXPERIENCE: (Academic, Professional, Experience) A senior financial Analyst with 4-9 years of hands-on quant, insurance or actuarial experience in a Inv bank, Reinsurance or Asset Managers who has graduated from Top Tier-Institutions. Part of insurance solutions teams and insurer/investment manager asset mgmt. and ALM teams with at least 3-5 years’ experience on insurance liabilities modeling Good knowledge of US annuities market is a plus. Ability to code in SQL/Python with knowledge of programming languages a plus Demonstrated analytical skills and ability to formulate complex problems in terms allowing efficient decision making. Strong quantitative academic background in mathematics, physics, engineering or computer science or equivalent Apollo provides equal employment opportunities regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, veteran status, gender/sex or sexual orientation, or any other criterion or circumstance protected by applicable law, ordinance, or regulation. The above criteria are intended to be used as a guide only – candidates who do not meet all the above criteria may still be considered if they are deemed to have relevant experience/ equivalent levels of skill or knowledge to fulfil the requirements of the role. Any job offer will be conditional upon and subject to satisfactory reference and background screening checks, all necessary corporate and regulatory approvals or certifications as required from time to time and entering into definitive contractual documentation satisfactory to Apollo. Show more Show less

EXL Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa. EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics. Role Overview 8+ years’ of actuarial experience in life insurance. Should have passed at least 6 actuarial exams preferably from SoA, IFoA or IAI Experience of working in US/ UK life insurance industry. Exposure in actuarial modeling in any software. Deep understanding of Life and Annuity product features Document the complex product features for IT team and ensure that the features are correctly set into the product administration system. Advanced life insurance and actuarial knowledge, strong technical, analytical, problem solving and interpersonal skills, effective communicator to superiors, peers and subordinate. Assist in learning and development of team members Good VBA skills Excellent business skills leading to understanding of clients requirements Key Responsibilities Complete understanding of the current state of affairs and problem statement Interacting with clients on regular basis, understanding their requirements and transforming that into business framework and providing actuarial solutions Initiate and lead process transformation/automation initiative. Provide coaching to team on build actuarial models for annuities, retirement, term product etc. Provide coaching to team on build actual L&A models, testware, challenger model and perform UAT testing, Unit testing, regression testing etc. for Actuarial model testing & validation. Excellent written and verbal communication skills Candidate Profile Bachelor’s/Master's degree in economics, mathematics, actuarial sciences. Affiliation to SoA, IAI or IFOA. Preferably an associate actuary. At least 5+ years’ experience in modeling /valuation, with good understanding of US Life products. Must also have exposure in either - pricing, modeling, reserving and valuation Exposure to US life insurance market is preferable. Experience of working in international markets such as US or UK. Good working knowledge of PBR, US-GAAP LDTI. Strong ability to learn technical and business knowledge Superior analytical and problem solving skills Outstanding written and verbal communication skills Able to work in fast pace continuously evolving environment and ready to take up uphill challenges Is able to understand cross cultural differences and can work with clients across the globe What We Offer EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are You're a Product Manager with deep expertise in PeopleSoft Financials and Supply Chain Management (FSCM) . You're someone who understands the complexities of PeopleSoft FSCM environments and can translate evolving business needs into scalable and maintainable product solutions. As a senior member of the product team, you’ll work closely with Finance, Procurement, IT, and Development teams to ensure the platform continues to support strategic and operational goals effectively What You’ll Do Partner with business stakeholders to gather, prioritize, and translate business needs into enhancements and custom solutions on the PeopleSoft FSCM platform. Own the product roadmap for PeopleSoft FSCM modules, ensuring alignment with enterprise goals and regulatory requirements. Work closely with technical teams (developers, QA, infrastructure) to deliver features on time and within scope. Conduct gap analysis and identify optimization opportunities within existing PeopleSoft modules (Finance & Treasury/Cash) such as GL, AP, AR, Asset Management, Purchasing, and Bank Setup, Deal Management, Risk Management etc. Collaborate with cross-functional teams, including Finance, Procurement, and IT, to drive module-specific customization efforts. Maintain comprehensive product documentation, including requirements, process flows, and release notes. Lead UAT sessions, stakeholder reviews, and ensure adoption of new features and enhancements. Stay current on PeopleSoft FSCM updates, patches, and new functionality and assess applicability for the organization. What You’ll Need 5+ years of total experience as Product Manager, Business Analyst, Product Owner etc. Proven experience working with PeopleSoft FSCM - Worked as Techno-Functional Consultant or Implementation Consultant Strong understanding of core PeopleSoft modules such as General Ledger, Accounts Payable/Receivable, Purchasing, Asset Management, Treasury/Cash etc. Ability to bridge technical and business needs—comfortable writing detailed business requirements and working with development teams. Excellent stakeholder management and communication skills. Familiarity with SQL, reporting tools (e.g., PS Query), and testing processes in ERP environments. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As part of our software engineering team, you will take the lead in building the next-generation infrastructure and platforms for Zinnia, including but not limited to: scalable data storage infrastructure, analytics platform, streams processing and data pipelines, cutting-edge search platform, best-in-class AI/ML infrastructure, Kubernetes compute infrastructure, document storage infrastructure, etc. You will work and learn among the best, putting to use your passion for distributed technologies and algorithms, API design and systems design, and your passion for writing code that performs at massive scale. We also work with industry standard open source infrastructure technologies like Kubernetes, GRPC and GraphQL - come join our infrastructure teams and share the knowledge with a broader community while making a real impact within our company. As a Staff Software Engineer, you will be a key technical leader and role model within the organization. We are looking for a technical lead who designs and develops technology to serve business and technology objectives, aligns points of view across teams and makes trade offs to help achieve the goals of individual teams as well as Zinnia’s broader goals. You will foster Zinnia’s culture and values around ‘be bold’, ‘team up; & ‘deliver value’. You will work closely with technical leadership and management within and outside our organization to contribute to building best-in-class core systems infrastructure for Zinnia. What You’ll Do Deliver impact by driving innovation while building and shipping software at scale Provide architectural guidance and mentorship to up-level the engineering organization Actively improve the level of craftsmanship at Zinnia by developing best practices and defining best strategies Design products/services/tools and code that can be used by others while upholding operational impact of all decisions Functioning as the tech-lead for multiple key initiatives, identify problems and opportunities and lead teams to architect, design, implement and operationalize systems Partner closely with teams within the org and customers to execute on the vision for long-term success of our core infrastructure teams. Working closely with the open-source community to participate and influence cutting edge open-source projects. Keep a platform first approach while designing products/service What You’ll Need Basic Qualifications : BS/BE in Computer Science or related technical field or equivalent technical experience 10+ years of industry experience in software design, development, and algorithm related solutions 5+ years of experience programming in object-oriented languages such as Java, J2EE, Python. 3+ years of experience as an architect, or technical leadership position. Hands-on experience developing large-scale, distributed systems, and databases Suggested Skills Distributed Systems Technical Leadership Systems Infrastructure WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Requirements Description and Requirements The Voice Coach will be responsible for improving Call handling skills of Claims representatives. He/she will conduct refreshers, monitor calls, provide one-on-one coaching and focus towards enhancing the clarity, tone and effectiveness of phone interactions to ensure a high level of customer service and satisfaction. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. Provide UAT support for system enhancements. Update & maintain day to day Workforce Management Preparing, Reporting & Analyzing the scorecards of performance Rules-based Decision Making Customer Relationship Management Identify possible alternative solutions and select the most appropriate ones Extracting data from various sheets and preparing custom defined reports Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle customer, employee, and internal partner escalations. Client Interaction, where required at the level of supervisors. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy. Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition. Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities. Effectively manage research/resolution/follow-ups for closure of open items. Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less