Requirements Description and Requirements Managing the requests coming in MGCC queue in Beeline tool (Resource matching, Onboarding & extension approvals for temp resources) Maintaining Resource Tracking Mailbox (addressing beeline resource tracking related queries and requests) Beeline Vendor Setups Sending End Date reports to Hiring Managers to notify them of expiration of their resources Ad-Hoc Regions managed in Beeline are US (Operational at MGCC Jaipur), LatAm, Mexico, EMEA (Europe, Middle East and Africa) and ASIA (India, Nepal & Bangladesh) operational at MGCC Noida Work on the periodic reports; Request Pending Approval, Terminations in Progress, Active Assignment Report, Pending Worker Upload and NEMS Discrepancy Resource Matching and Onboarding task types are processed by Robots which were deployed through RPA initiative in July 2019 (Post onboarding task type is under pre-production) Perform mid-month, month-end and quarter-end activities as per documented desktop procedures. Ensure that the assigned targets are met in accordance with SLA and Internal standards. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence. Ensure adherence to established attendance schedules. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Analyzing the requirements shared by the client and coordinate with requestors to ensure all requirements are met per business requirement and standards. Responsible for collaboration with different teams and perform daily checks, maintain security-level reference data. Be meticulous with financial data to avoid errors. Able to work with the centralized reconciliation teams. Able in handling special requests from clients related to Journal Entries and generated for reports based on data. Monitoring reports, measuring quality, effectiveness, and consistency for the data workflow process. Candidate should have Proven ability to work independently, manage multiple tasks, and deliver accurate and detailed results within firm deadlines. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Job Location : Bangalore, Noida, Coimbatore. Experience : 12+ yrs. Work mode : Hybrid. Immediate Joiners will be preferred . Must Have Product / Software development experience custom-based or enterprise software -managing software projects. Project Implementation. US /UK client interactions -customer-facing role. Hybrid Agile & waterfall (good to have waterfall). MS projects and good understanding on mpp tool ( Microsoft project plan tool). SDLC understanding. End to end project management experience. PMP certification added advantage. Fluent communication without MTI and grammatical mistakes is must. Roles And Responsibilities Prepare the project plan and maintain the base version and latest version and obtain client approval as needed. Set up the communication channel with client and internal management/project team for all Symphony Implementation projects. Triage any requirements along with team and arrive at solutions or seek assistance from management to meet the project committed timelines. Lead the implementation entirely and close out on the client post go-live with hand holding the client to the support team. Generate Change Requests wherever it is applicable and genuinely try for additional revenues where it could benefit the client. Deliver client requirements and expectations within the agreed project timeline and make sure all the objectives that are captured in the SOW are achieved with exceptional quality. Ensure that all the supporting teams such as PE, Support, Annuities, Rules, Paralegal teams are utilized in case of need for any implementation as per the agreement. Engage and/or contribute to minimum 3 process improvement initiatives that enables project delivery and seamless client support. Limit functional bugs to a set percentage for every implementation into Production. Communicate with client and management upfront about any mismatch in terms of the client requirement which may impact the project schedule. Maintain and provide the relevant data for project status and progress whenever management requests for it. To train self and the team members on the Implementation process and on client data validation. Hands-on experience in Project Management using any tool and in activities such as Project estimation, planning, costing, team timesheet maintenance, preparing proposal, RFP etc. Good understanding of design & solution process will be added advantage. Hands on experience in handling ;Fixed price projects & restricting scope creep and resource wastage. Excellent verbal and written communications are a must for this role. (ref:hirist.tech) Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are We are seeking a highly motivated Senior Data Scientist with strong technical expertise, business acumen, and strategic problem-solving abilities. In this role, you will independently own and build forecasting models. You will work closely with stakeholders across Product, Data Engineering & Analytics, and Business Strategy to identify opportunities to resolve business problems. This is a high-impact individual contributor role. What Youll Do Work in a dynamic and innovative company to develop cutting-edge solutions. Perform advanced data analytics to influence decision makers. Leverage data from diverse sources to provide insights and build new data driven tools. Partner with engineering teams to continuously improve our data quality. Develop machine learning based applications using supervised and unsupervised models using Python that optimize and personalize customer experiences or reduce manual effort on our internal teams through automated decision making. Develop and support models to enable things such as prescriptive insights, automated decisioning, and insights. Develop experiments to understand model impact, monitor live model analytics, and manage training and retraining pipelines. Work with stakeholders to intake complicated business problems and translate them into solvable data science projects. Partner with data engineering to take your model from development to deployed infrastructure. Brainstorm future use cases and contribute to the learning culture of the data science team. Partner with and mentor other data scientists and data analysts. Partner with multiple marketing teams, manage multiple projects and help conceptualize applications that directly drive company growth and strategy. You will connect machine learning applications to business needs and help facilitate process changes based on algorithmic solution implementation. What Youll Need You have Data Science experience building and validating machine learning and forecasting models in Python for a minimum of 5 years. You love performing advanced analytics to find insights and patterns. You have experience in supervised and unsupervised model techniques such as random forest, gradient boosting, support vector machines, k-means and hierarchical clustering, causal models, mixture models and experience in advanced modeling techniques such as reinforcement learning, neural networks, and natural language modeling. You have experience in delivering natural language projects utilizing techniques such as text summarization, topic modeling, entity extraction, semantic encoding, and valence analysis. You have experience working in an agile business setting. You have experience with relational cloud databases like BigQuery and Snowflake and are comfortable working with unstructured datasets such as unstructured text. (ref:hirist.tech) Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value and that we do. Zinnia Has Over $180 Billion In Assets Under Administration, Serves 100+ Carrier Clients, 2500 Distributors And Partners, And Over 2 Million You Are Youre a highly organized and proactive technical project manager (TPM) or technical program manager (TPgM) with a strong understanding of cybersecurity. You dont just track progress, you help shape it. Youve worked in complex environments, and you know how to bring clarity to chaos. Youre comfortable driving multiple initiatives, projects and programs at once, keeping stakeholders aligned, and pushing security programs forward without losing sight of the details. Youre comfortable working with software engineers, security engineers, and senior stakeholders, and youve got a knack for solving problems that dont have a clear blueprint. You understand how to bridge technical risk and business impact through strategic security program management and clear communication. Youre Not Afraid Of Scale, And You See Security As a Key Enabler Of Trust And Innovation Not Just a Youll Do Own the delivery of security initiatives from kickoff through completion including planning, execution, and tracking. Manage several programs simultaneously, working with stakeholders to ensure alignment on goals, priorities, and plans. Develop metrics and status reports that clearly communicate progress, blockers, and risks to leadership and others. Manage and coordinate initiatives like vulnerability management, penetration testing, security champions etc. Support audit readiness and ensure that findings are remediated on time and tracked through resolution. Contribute to strategic planning for broader security programs, where applicable. Ensure alignment of security initiatives with regulatory and compliance requirements (e., SOC 1, SOC 2, NIST). Assist in budget planning and resource forecasting for security initiatives. Be a humble member of our Youll Need : 6+ years of experience in project and/or program management, ideally with a focus in Information Security or IT. Project Management Professional (PMP), Program Management Professional (PgMP) or other similar certifications. Understanding of to security concepts like vulnerability management, penetration testing, and risk management. Experience with agile development or methodology, DevOps, CI/CD and secure development lifecycle practices. Ability to clearly translate technical details to non-technical stakeholders. Strong organizational habits and attention to detail. Ability to manage competing priorities and timelines without dropping the ball. Comfortable working independently, but collaborative when it counts. Strong risk management mindset with experience facilitating risk assessments and mitigation strategies. Familiar with tracking and reporting tools like JIRA. (ref:hirist.tech) Show more Show less

Job Summary We are seeking a highly skilled Sr. Consultant with 9 to 12 years of experience in Life and Annuities Insurance. The ideal candidate will work in a hybrid model with a day shift. This role involves providing expert guidance and solutions to our clients ensuring their business needs are met effectively and efficiently. Responsibilities Provide expert consultation on Life and Annuities Insurance to clients ensuring their business requirements are met. Develop and implement strategic solutions to improve client operations and achieve business goals. Conduct thorough analysis of client processes and systems to identify areas for improvement. Collaborate with cross-functional teams to design and deliver customized solutions. Oversee the implementation of new systems and processes ensuring seamless integration with existing operations. Monitor project progress and provide regular updates to stakeholders. Ensure all deliverables meet the highest quality standards and are completed on time. Facilitate workshops and training sessions to enhance client knowledge and capabilities. Provide ongoing support and guidance to clients addressing any issues or concerns promptly. Stay updated on industry trends and best practices to provide innovative solutions. Prepare detailed reports and documentation for clients outlining project outcomes and recommendations. Foster strong relationships with clients ensuring their satisfaction and long-term success. Contribute to the continuous improvement of internal processes and methodologies. Qualifications Must have extensive experience in Life and Annuities Insurance. Should possess strong analytical and problem-solving skills. Must have excellent communication and interpersonal skills. Should be proficient in project management and able to handle multiple projects simultaneously. Must have a proven track record of delivering high-quality solutions on time. Should be adaptable and able to work in a hybrid model. Must be detail-oriented and able to work independently. Should have a strong understanding of industry trends and best practices. Must be able to collaborate effectively with cross-functional teams. Should have experience in conducting workshops and training sessions. Must be able to prepare detailed reports and documentation. Should have a client-focused approach and be committed to their success. Must be proactive and able to address issues promptly and effectively. Show more Show less

Country India Working Schedule Full-Time Work Arrangement Hybrid Posted Date 30-May-2025 Job ID 9071 Description and Requirements Position Summary This position is responsible for design, implementation, and support of MetLife's enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Good decision-making skills Take ownership for the deliverables from the entire team Strong collaboration with leadership groups Learn new technologies based on demand Coach other team members and bring them up to speed Track project status working with team members and report to leadership Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Good understanding in Disaster Recovery implementation and testing Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Informatica PowerCenter Informatica PWX Informatica DQ Informatica DEI Informatica B2B/DX Informatica MFT Informatica MDM Informatica ILM Informatica Cloud (IDMC/IICS) Ansible (Automation) Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Python and/or Powershell Agile SAFe for Teams Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Open Shift Elastic Experience in creating and working on Service Now tasks/tickets About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 30-May-2025 Job ID 9057 Description and Requirements Position Summary The SQL Database Administrator is responsible for the design, implementation, and support of database systems for applications across the Enterprise. Database Administrator is a part of the Database end to end delivery team working and collaborating with Application Development, Infrastructure Engineering and Operation Support teams to deliver and support secured, high performing and optimized database solutions. Database Administrator specializes in the SQL database platform. Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 3+ years of IT and Infrastructure engineering work experience. Experience (In Years) 3+ Years Total IT experience & 2+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: Should have Basic knowledge in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Basic knowledge in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Basic knowledge in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints . Basic knowledge analytical skills to improve application performance. Basic knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database platforms Other Critical Requirements Automation tools and programming such as Ansible and Python are preferrable Excellent Analytical and Problem-Solving skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 30-May-2025 Job ID 8908 Description and Requirements Review Google for missing data elements. Initiate request for medical via system. Ability to prioritize and maintain quality. Clear and accurate written and verbal communication (Scripted and Templatized) with stateside resources by email Ensure assigned targets are met in accordance with SLA and Internal standards. Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures. Ability to communicate effective with stateside stakeholders via emails & calls to have logical discussion. Analyze, validate and process transactions as per Desktop procedures (L3 & L4) for complex & non-complex work types. Ensure adherence to established attendance schedules. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Job summary Join our dynamic team as a Team Member where you will leverage your expertise in Selenium Cucumber Jira Watir and Ruby to drive innovative solutions in the insurance domain. With a hybrid work model and day shifts you will contribute to enhancing our processes and systems ensuring efficiency and quality in our deliverables. Your role will be pivotal in supporting our mission to provide exceptional service and solutions in the Property & Casualty Insurance and Life and Annuities Insurance Responsibilities Collaborate with cross-functional teams to design and implement automated testing solutions using Selenium and Cucumber ensuring high-quality software delivery. Utilize Jira for effective project tracking and management maintaining clear communication and documentation throughout the project lifecycle. Develop and maintain test scripts using Watir and Ruby optimizing testing processes for efficiency and accuracy. Conduct thorough testing of insurance applications identifying and resolving defects to ensure seamless functionality and user experience. Provide insights and recommendations for process improvements contributing to the continuous enhancement of testing methodologies. Engage in regular code reviews and provide constructive feedback to peers fostering a culture of collaboration and excellence. Participate in requirement analysis and design discussions ensuring alignment with business objectives and technical feasibility. Support the integration of testing frameworks with CI/CD pipelines enhancing automation and streamlining deployment processes. Monitor and report on testing progress ensuring transparency and accountability in project deliverables. Collaborate with stakeholders to understand business requirements and translate them into effective testing strategies. Stay updated with industry trends and advancements in testing technologies applying new knowledge to improve testing practices. Facilitate training sessions and workshops for team members promoting knowledge sharing and skill development. Contribute to the development of testing standards and best practices ensuring consistency and quality across projects. Qualifications Demonstrate proficiency in Selenium Cucumber Jira Watir and Ruby with a strong track record of successful project delivery. Possess a solid understanding of Property & Casualty Insurance and Life and Annuities Insurance domains enhancing testing relevance and accuracy. Exhibit excellent problem-solving skills with the ability to identify and address complex testing challenges. Showcase effective communication skills enabling clear and concise interaction with team members and stakeholders. Display a proactive approach to learning and adapting to new technologies and methodologies. Hold a bachelors degree in Computer Science Information Technology or a related field providing a strong foundation for technical expertise. Certifications Required ISTQB Certified Tester Selenium WebDriver Certification

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 30-May-2025 Job ID 8480 Description and Requirements Prepare Lead Admin Report, Control Tower Report & Status Code Rejection report as per the business timelines Review the reports thoroughly and determine the required actions basis of the decision-making and defined process. Do a thorough research of the records in the reports and move to the next steps to either process or pend the transactions depending on the scenarios. Exercise judgment and product understanding to determine the appropriate handling of complex issues. Work with stateside teams/ stakeholders to calibrate, coordinate, and consolidate the reports. Adhere to the timelines strictly to meet the deadlines every time. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available Yes Posted Date 30-May-2025 Job ID 8740 Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. Provide UAT support for system enhancements. Update & maintain day to day Workforce Management Preparing, Reporting & Analyzing the scorecards of performance Rules-based Decision Making Customer Relationship Management Identify possible alternative solutions and select the most appropriate ones Extracting data from various sheets and preparing custom defined reports Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle customer, employee, and internal partner escalations. Client Interaction, where required at the level of supervisors. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy. Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition. Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities. Effectively manage research/resolution/follow-ups for closure of open items. Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Requirements Description and Requirements Review of the beneficiary forms and enrollments forms for acceptability of claim processing Updating details with beneficiary and enrollment requests, changes, designations, and initial solicitation at implementation Sending confirmation note to the customer Research of previously submitted information when needed About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements TBD About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements TBD About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Position Summary This position is responsible for design, implementation, and support of MetLife's enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Good decision-making skills Take ownership for the deliverables from the entire team Strong collaboration with leadership groups Learn new technologies based on demand Coach other team members and bring them up to speed Track project status working with team members and report to leadership Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Good understanding in Disaster Recovery implementation and testing Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Informatica PowerCenter Informatica PWX Informatica DQ Informatica DEI Informatica B2B/DX Informatica MFT Informatica MDM Informatica ILM Informatica Cloud (IDMC/IICS) Ansible (Automation) Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Python and/or Powershell Agile SAFe for Teams Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Open Shift Elastic Experience in creating and working on Service Now tasks/tickets About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Position Summary Resource is responsible for assisting MetLife by V ersion M anagement and code deployment (IBM UCD) to all environments . Build Tools Staff in the support of Application Development Teams. In this position resource will be supporting MetLife applications in an operational role performing on boarding applica tion s, troubleshooting build issues, and supporting the version management tool stack. Automate any of the manual build process using CI/CD pipeline . Job Responsibilities Design and implement deployment scripts in IBM UCD for various artifacts such as WAR, EAR, ZIP, JAR, etc. Handle mobile application deployments for Android and iOS platforms Provide Level 2 support for issues related to deployment automation and scripts in UCD Perform the installation of Azure DevOps agents on environment servers using Chef cookbooks Develop Continuous Integration (CI) and Continuous Deployment (CD) pipelines for various applications using Azure DevOps. Perform troubleshooting problems with the CI tool stack Assist in the on-boarding of Application Development Teams into CI/CD mechanism Handle Tanium deployments Collaborate with Software Development teams to troubleshoot issues Learn new technologies based on demand. Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience in d esigning and implementation of deployment scripts in IBM UCD Handle deployments for all environments and troubleshoot the issues Experience in mobile application deployments for Android and iOS platforms Installation of Azure DevOps agents on environment servers using Chef cookbooks Application Deployment (UCD/Tanium) Application Packaging (UCD) Troubleshooting Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Version control (GIT) Communication Experience in creating change tickets and working on tasks in Service Now About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Position Summary The SQL Database Administrator is responsible for the design, implementation, and support of database systems for applications across MSSQL Dtababase platform (MSQL 2019,20222 server) Administrator is a part of the Database end to end delivery team working and collaborating with Application Development, Infrastructure Engineering and Operation Support teams to deliver and support secured, high performing and optimized database solutions. Database Administrator specializes in the SQL database platform. Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience (In Years) 10+ Years Total IT experience & 7+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: expert in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Strong database analytical skills to improve application performance. Should have strong working Knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Must have experience of Automation tools and programming such as Ansible and Python. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Excellent Analytical and Problem-Solving skills Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Basic Function Initiating Broker/GA/TPA, Add/Change/Remove request submitted by the group customer, sales service team and resolving the related queries/escalations for assigned brokers/GA/TPA of varying complexity. Meets quality and customer service expectation levels set by the organization guidelines. The key deliverables of the role will include but will not be restricted to the details below: Essential Functions Review of the request and form for acceptability Partnering with different stakeholders and resolve broker compensation related queries/escalations received from various departments/stakeholders through emails & calls. Updating systems with broker/GA/TPA details, commission rate and send external confirmation communication email. Implement corrective actions, as needed, to ensure correct comp release for brokers/GA/TPA Assisting vintage team members, supervisor and/ or management in developing or providing process related information, required solutions and responses About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Minimum 1-2 years of experience in a blended process of insurance or related industry. Communication skills – should be able to read, interpret business documents. Good oral/written communication Proficiency in English – Spoken and Written Analytical and interpersonal skills Escalate issues if required Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Adaptability to change Ability to work on routine/standardized transactions Ability to work on multiple applications simultaneously About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. Provide UAT support for system enhancements. Update & maintain day to day Workforce Management Preparing, Reporting & Analyzing the scorecards of performance Rules-based Decision Making Customer Relationship Management Identify possible alternative solutions and select the most appropriate ones Extracting data from various sheets and preparing custom defined reports Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle customer, employee, and internal partner escalations. Client Interaction, where required at the level of supervisors. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy. Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition. Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities. Effectively manage research/resolution/follow-ups for closure of open items. Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Prepare Lead Admin Report, Control Tower Report & Status Code Rejection report as per the business timelines Review the reports thoroughly and determine the required actions basis of the decision-making and defined process. Do a thorough research of the records in the reports and move to the next steps to either process or pend the transactions depending on the scenarios. Exercise judgment and product understanding to determine the appropriate handling of complex issues. Work with stateside teams/ stakeholders to calibrate, coordinate, and consolidate the reports. Adhere to the timelines strictly to meet the deadlines every time. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Review of the beneficiary forms and enrollments forms for acceptability of claim processing Updating details with beneficiary and enrollment requests, changes, designations, and initial solicitation at implementation Sending confirmation note to the customer Research of previously submitted information when needed About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9050 Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex Oracle databases from version (11g,12c,19c and 21c (CDB/PDB and Standalone) on (Linux/AIX) Operating System. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance; Makes use of advanced database features such as partitioning, advanced compression, multitenant architecture, etc. Design, implement and maintain automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform. Develop and manage of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic.Provides technical advice and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Troubleshoot and resolve, in conjunction with Operational/Customer DBAs, database application issues across production, test and development environments Customer-facing position and may require interaction with senior customer leadership on matters concerning design, engineering, or functional areas Identifies and resolves problem utilizing structured tools and techniques. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Participates in a 24X7 pager rotation, providing Subject Matter Expert support to the on-call DBA as needed Identify, participate and resolve complex Root Cause Analysis (RCA) Maintains, and administers data infrastructure security policies safeguarding information, evaluating existing data infrastructure security procedures and identifying new areas of risk. Extensive knowledge of ServiceNow ticketing system. KB article creation and maintenance, and CMDB maintenance 7+ years of experience with Performance Tuning, physical database design, database programming skills, and shell scripting Working experience with Cloud infrastructure, Elastic, Ansible, data replication and project management Working knowledge of other database technology such as UDB, Informix, PostgreSQL or MSSQL preferred Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience (In Years) 10+ Years Total IT experience & 7+ Years relevant experience in Oracle database Technical Skills 7+ years of related work experience on Oracle 11g,12c, Oracle 19c database administrator with specific knowledge on ASM, GoldenGate, Data Guard, RMAN, Patching, AND/OR Security ,Active Data Guard and data pump 6 years Unix, Linux and Windows operating systems and 3 year’s shell scripting. Strong database analytical skills to improve application performance. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and integrity constraints Engineering and support experience with PeopleSoft financials application databases and Goldengate replications. Should have strong knowledge in configuration and implementation Backup and recovery strategy as per Industry best practice using backup tools (RMAN, Data Pump, BCV and Rubrik) Expertise in database performance tuning with hands on experience on AWR, ADDM, SQLTRPT skill. Experience in Data guard configuration (DR) (Active Must have extensive experience in Database switchover and failover. Strong Experience in Cloud computing (Azure, OCI) Data security by managing roles and privileges to User and groups. Strong knowledge in configuring and implementing data replication between complex databases using Goldengate. Experience in installation and configuration of OEM Agent and monitoring. Experience in working Ticketing tools (ServiceNow) Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework. Ability to organize tasks for self and others, prioritize and balance tasks, and lead complex projects Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Strong Automation skills and programming such as Python and Ansible Should have good experience in Database monitoring installation, configuration and monitoring using OEM and Elastic. Ability to work 24*7 rotational shift to support for production, development, and test databases Other Critical Requirements OCP 12c/19c, Azure and OCI cloud certification preferable. Should have Project management experience for creating and delivering Business solutions. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9066 Description and Requirements Position Summary This position is responsible for design, implementation, and support of MetLife's enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Good decision-making skills Take ownership for the deliverables from the entire team Strong collaboration with leadership groups Learn new technologies based on demand Coach other team members and bring them up to speed Track project status working with team members and report to leadership Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Good understanding in Disaster Recovery implementation and testing Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Informatica PowerCenter Informatica PWX Informatica DQ Informatica DEI Informatica B2B/DX Informatica MFT Informatica MDM Informatica ILM Informatica Cloud (IDMC/IICS) Ansible (Automation) Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Python and/or Powershell Agile SAFe for Teams Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Open Shift Elastic Experience in creating and working on Service Now tasks/tickets About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!