Requirements Description and Requirements Review Google for missing data elements. Initiate request for medical via system. Ability to prioritize and maintain quality. Clear and accurate written and verbal communication (Scripted and Templatized) with stateside resources by email Ensure assigned targets are met in accordance with SLA and Internal standards. Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures. Ability to communicate effective with stateside stakeholders via emails & calls to have logical discussion. Analyze, validate and process transactions as per Desktop procedures (L3 & L4) for complex & non-complex work types. Ensure adherence to established attendance schedules. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Review Google for missing data elements. Initiate request for medical via system. Ability to prioritize and maintain quality. Clear and accurate written and verbal communication (Scripted and Templatized) with stateside resources by email Ensure assigned targets are met in accordance with SLA and Internal standards. Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures. Ability to communicate effective with stateside stakeholders via emails & calls to have logical discussion. Analyze, validate and process transactions as per Desktop procedures (L3 & L4) for complex & non-complex work types. Ensure adherence to established attendance schedules. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements TBD About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As an Engineering Manager in our Fund Management team, you will spearhead a group of skilled engineers, driving innovation and disruption in the insurance industry through technology-driven platforms. Your role is pivotal in enabling the team to excel, not just by guiding the technical vision but also by fostering a culture of collaboration and continuous improvement. You'll work closely with the Product Manager on customer discovery, streamlining the discovery and delivery processes to enhance our solutions further. Your leadership will open avenues for career growth among your team members, contributing to our fast-paced growth. With your experience, collaborative spirit, and appetite for challenges, we can accelerate our journey toward groundbreaking achievements. Join us to lead with vision, empower with action, and inspire continuous advancement. What You’ll Do Work as part of a global, cross-functional team to develop innovative software for Zinnia’s stakeholders. Lead, mentor, hire and manage a team(s) of engineers to build and maintain services and solutions to support the team. Set clear goals, identifies priorities, manages trade-offs, and develop a technical vision for your team(s). Build trust within your team, collaborates across teams, and involve partners in decision-making. Empower teams with responsibilities, metrics, and supports their technical advancement. Develop team structure aligned with strategy, including performance, development, and hiring. Promote engineering best practices, continuous improvement, and a supportive, inclusive environment. Design and deliver iterative solutions with Product, Design, and Marketing partners. Collaborate with leadership on technical strategy and adapts to shifting priorities. Demonstrates flexibility, self-motivation, and ability to prioritize in a changing business environment. What You’ll Need 10+ years of experience as a software engineer, creating and supporting products. A proven track record of mentoring and developing the careers of software engineers. A proven track record of setting clear goals, managing trade-offs, and driving a technical vision. Experience forging collaborative partnerships with product managers and designers. Strong communication skills and the ability to comfortably articulate your thoughts and decisions. Effective communication, interpersonal, and critical thinking skills. Qualifications Should have BTech / BE / MCA / MTech / ME or equivalent qualification from reputed institutes Technical Skills Experience in the Software development lifecycle, including, but not limited to, building REST APIs, Web Applications. Object Oriented Programming (OOPS) and design patterns. Programming using .net, C#, JavaScript, or TypeScript, react. Steaming platforms like Kafka. Knowledge of cloud platforms i.e AWS. knowledge of databases like MSSQL, Postgress etc. SOA/Microservice Architecture. Git, Docker. Knowledge of API gateway like Kong, AWS or Apigee is a plus. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are The Senior Product Manager leads the Product Life Cycle and strongly contribute to the research & development activities related to the design and development of our products and qualification or re-qualification of new and existing products. The individual will work with Zinnia’s Product Organization to ensure alignment with organization’s strategy and vision. What You’ll Do Lead & Contribute into the execution of product lifecycle processes for our InsurTech products, works with a cross-functional teams to ensure fulfillment of product requirements, evaluates product performance and transition products from development to commercialization. Lead technical discussions with Engineering teams & thoroughly manage technical/business requirements Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases. Acts as a technical consultant to the product organization and leads research, and prototyping of innovative technologies and products. Ensures the technology and architectural roadmap of engineering is properly aligned with and supports the product/business road map. Acts as a customer liaison on technical issues related to product integration, custom development and requirements. May lead major releases and ensure feature enhancements respond to customer requests. Responsible for product delivery managing schedules and tasks related to all aspects of product development. What You’ll Need 8-12 years of experience into Product Management, including analyzing software/product design, development, and deployment. Bachelor’s/Master's or equivalent Degree in technology or related field Strong Background of working as a Technical & Functional Product Manager or Business Analyst/Product Analyst in an enterprise environment. Hands-on understanding of API Integration, SQL, Data Analysis etc. Strong understanding of SDLC & technology system interfaces, data integration, networks, and operating systems Performs work with a high degree of latitude; handles the most complex issues. Possesses expert knowledge of subject matter. Provides leadership, coaching, and/or mentoring to subordinate group. Ability to foster teamwork, build collaborative relationships, and showcase excellent work ethic Possess strong Communication skills, Problem-solving & Analytical thinking skills. Can lead individual assignments & deliver with strong expertise Expert level experience in delivery methodologies (Scrum/Kanban) and the use of relevant tools Ability to influence, lead, and work as part of a cross-functional, global team Experience in Life & Annuity Industry is preferred, not mandatory WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are Zinnia is looking for a skilled and experienced FP&A Associate who will support and be the primary provider of financial analysis, support and communications for business unit partners, while ensuring linkage to the larger Enterprise finance, accounting, compliance and continuous improvement processes. Assist the FP&A Senior Manager in driving the annual operating plan and monthly forecast process, rationalizing inputs and provided feedback, connecting finance, accounting and your business partners. Work with teams to develop and quantify annual budgets. Ensure spend is aligned with strategic and operational objectives. Develop and maintain standard financial metrics, helping your business partners set financial benchmark goals. Continuous refinement of financial drivers and key assumptions via monthly forecast process, budget versus actual reviews and key metric reviews. Provide ad-hoc financial analysis, as required, to support business decision needs. Develop strong relationship with your business partners, while maintaining an objective mind in evaluating performance as a group. What You’ll Do Update and Distribute Monthly & Quarterly reporting to functional teams Streamline, standardize and automate financial reporting across functions Clean up financial reporting issues by working with key individuals in HR, Accounting, AP, Procurement, IT etc. to ensure all Compensation elements as well as Purchase orders get correctly coded to the right cost string Provide Headcount Reporting by Function on a monthly / quarterly basis; research and resolve headcount issues. Collect accrual information from Functional teams Provide spend by vendor reporting including historical trending Perform variance analysis on Actual results versus Forecast, Annual Operating Plan and Prior Year as needed Support ad hoc projects or business requests. Build and load financial Forecasts, Annual Operating Plan and Strategic Plan for Functions including compensation builds and expense modeling Clearly and succinctly communicate results, major drivers and risks and opportunities to other members of the finance team Update Business Review templates and presentations for respective business review meetings Perform Investment and Productivity tracking by Function as well as complete other corporate requests for quarterly reporting (Capital Expenditures, Restructuring & Turnaround, Foreign Exchange, etc.) Bridge expenses to show major changes when comparing to prior year as well as other views Support financial analysis including building business cases for potential investments and calculate expected financial return metrics and future projections What You’ll Need Bachelor's degree from an accredited university or college, preferably with Commerce/ Accounting specialization. 3 to 5 years work experience in a related field Proven experience and success in working independently at a fast pace Excellent results orientated, organization and management skills with the ability to lead and focus the efforts of others to a specific goal Superior oral/written communication skills Ability to present to large audiences Ability to build internal and external relationships Ability to translate functional, technical and complex information to a broad audience Ability to effectively interact with the executive level on a regular basis Proven problem solving, decision making, analytical and organizational skills required Must be a creative and strategic thinker Proficiency in Google Suite and Microsoft Office Suite, particularly with presentations Team player with ability to coordinate cross-functional teams Should be ok with US Shift hours. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are The Sales Operations Analyst, as a key member of the Business Development team, is responsible for various administrative and operational functions to ensure seamless sales support and optimize processes. To be successful in this role, one must enjoy working cross-functionally across Sales, Operations, Technology and Marketing and can manage multiple tasks in a fast-paced environment. The ideal candidate possesses superior attention to detail with proven ability to quickly, consistently and accurately execute both standardized and ad hoc processes. This role requires a candidate who thinks strategically, has a strong work-ethic, takes initiative and is a problem solver. What You’ll Do Understand the reporting needs of the business and lead the preparation of reports, proposals and presentations. Conduct business analysis including customer and market analysis for leads and prospects. Conduct planning and preparation for Zinnia and prospect visits and conferences. Serve as a point of contact for sales team members for questions and logistics. Optimize sales and operational efficiency through innovative thinking, process improvement and system enhancements and best practice sharing. Develop strong collaborative relationships with aligned lines of business to more effectively achieve data needs and analysis results. Manage multiple concurrent projects, understand priorities, and initiate and drive projects to completion with minimal guidance. Ability to understand, create, and deliver top-quality, audience-appropriate communication and presentations. Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams. Ensure that data on accounts, contacts and opportunities are properly and accurately entered into CRM. Drive process improvement and manage all aspects of CRM including workflow, reporting, data integrity and maintenance. Provide CRM administration setup and training for all users, system configuration, reporting, documentation of best practices, and maintenance of data. Review release notes to understand new capabilities available in CRM and train sales representatives to use any applicable new capabilities. Apply data cleansing techniques to improve the quality and accuracy of contacts and accounts databases and add new contacts, accounts and opportunities as needed. What You’ll Need 2-5yrs of strong analytical and problem solving experience working in business development, technology, or operations. BA/BS degree in a technology or business-oriented field. Experience in the annuity and life insurance industry with outsourcing experience preferred as well. Demonstrate strong project management skills including organization, attention to detail and ability to coordinate and interact with cross functional teams. Proficiency in Microsoft Office Suite, particularly Excel, Word and PowerPoint. Knowledge of CRM administration. Competency with relational databases and SQL queries. Excellent analytical, reporting, data manipulation, dashboard creation and business intelligence skills. Strong written and verbal communication skills with ability to communicate across groups and levels within the organization. Industry designations a plus (FLMI, Series 6, etc.) WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are The Sales Operations Analyst, as a key member of the Business Development team, is responsible for various administrative and operational functions to ensure seamless sales support and optimize processes. To be successful in this role, one must enjoy working cross-functionally across Sales, Operations, Technology and Marketing and can manage multiple tasks in a fast-paced environment. The ideal candidate possesses superior attention to detail with proven ability to quickly, consistently and accurately execute both standardized and ad hoc processes. This role requires a candidate who thinks strategically, has a strong work-ethic, takes initiative and is a problem solver. What You’ll Do Understand the reporting needs of the business and lead the preparation of reports, proposals and presentations. Conduct business analysis including customer and market analysis for leads and prospects. Conduct planning and preparation for Zinnia and prospect visits and conferences. Serve as a point of contact for sales team members for questions and logistics. Optimize sales and operational efficiency through innovative thinking, process improvement and system enhancements and best practice sharing. Develop strong collaborative relationships with aligned lines of business to more effectively achieve data needs and analysis results. Manage multiple concurrent projects, understand priorities, and initiate and drive projects to completion with minimal guidance. Ability to understand, create, and deliver top-quality, audience-appropriate communication and presentations. Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams. Ensure that data on accounts, contacts and opportunities are properly and accurately entered into CRM. Drive process improvement and manage all aspects of CRM including workflow, reporting, data integrity and maintenance. Provide CRM administration setup and training for all users, system configuration, reporting, documentation of best practices, and maintenance of data. Review release notes to understand new capabilities available in CRM and train sales representatives to use any applicable new capabilities. Apply data cleansing techniques to improve the quality and accuracy of contacts and accounts databases and add new contacts, accounts and opportunities as needed. What You’ll Need 2-5yrs of strong analytical and problem solving experience working in business development, technology, or operations. BA/BS degree in a technology or business-oriented field. Experience in the annuity and life insurance industry with outsourcing experience preferred as well. Demonstrate strong project management skills including organization, attention to detail and ability to coordinate and interact with cross functional teams. Proficiency in Microsoft Office Suite, particularly Excel, Word and PowerPoint. Knowledge of CRM administration. Competency with relational databases and SQL queries. Excellent analytical, reporting, data manipulation, dashboard creation and business intelligence skills. Strong written and verbal communication skills with ability to communicate across groups and levels within the organization. Industry designations a plus (FLMI, Series 6, etc.) WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are You will be a liaison between Technology and other Business Functions to ensure sound business solutions are formed and implemented with quality. You’ll join our Service of Record (SoR) team. The SoR is a critical component of our platform, managing ownership, compliance, and transitions of insurance policies across agents and brokers. You’ll lead initiatives to strengthen our SoR capabilities, ensure regulatory alignment, and build scalable, API-first products that serve both internal and external users. What You’ll Do Contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch Own the SoR product roadmap – define strategy, prioritize features, and align with business goals. Partner with engineering, design, compliance, and customer success teams to deliver high-quality features on time. Define product requirements and user stories with clarity and manage the backlog effectively. Works with a cross-functional team to ensure fulfilment of product requirements, evaluates product performance and transition products from development to commercialization Assist in drive automation and data accuracy in SoR transitions, audits, and reporting. Influence the evolution of APIs and data models that underpin SoR logic. Communicate product plans and updates clearly across technical and non-technical audiences. Assist in Developing and executing proposed business and technical solutions Assist in the research and investigation of escalated production issues and engage teams for resolution Document business impact, research and resolution steps and long-term preventative measures via incident reports What You’ll Need A Bachelor’s/Master’s Degree with 4+ years’ work experience in Product Management or Business Analysis 5+ years of Product Management experience, ideally in B2B SaaS or FinTech/InsurTech domains Must have experience across Insurance Industry - Life Insurance, Annuity, financial services etc. Strong understanding of insurance distribution, agency/broker relationships, and regulatory concepts (SoR, commissions, appointments, licensing). Experience working with API-based products and backend platforms. Comfortable writing SQL queries or collaborating closely with data/engineering teams. Proven success delivering complex products involving compliance and external integrations. Excellent communication, problem-solving, and stakeholder management skills. Detail-oriented with a bias for action and ownership mindset. WHAT’S IN IT FOR YOU? Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Requirements Description and Requirements Job Responsibilities: Design and develop complex cloud-based hybrid mobile applications from the scratch. Design and develop scalable and resilient micro services Create and configure CI/CD and build pipelines Creation of highly reusable and reliable UI components High levels of ownership of systems in your team Collaborate within the team and with other stake holders. Writing code based on widely accepted coding principles and standards. Contribute in all phases of the product development life-cycle High degree of professionalism, enthusiasm, autonomy, and initiative daily Demonstrate high level of ownership, leadership, and drive in contributing innovative solutions. Ability to work within a team environment Experience interfacing with both external and internal customers at all levels Demonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting Experience 2 to 4 years of hands-on experience in Core Java, Advanced Java, Microservices Technical Skills Java 8, Spring Framework, Spring Boot, Spring Cloud Micro Services and Message Queues MongoDB or other NoSQL databases Redis, Docker, Bamboo or Jenkins CI/CD, Gulp or Webpack, Maven or Gradle Javascript (ES6), ReactJS or React Native or AngularJS, Node.JS About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Basic Function: As a Business Continuity, Crisis Management and Disaster Recovery (BCDR) Specialist, you will play a crucial role in developing, maintaining, and implementing program for MetLife. This position will focus on building, testing, and improving our business continuity plans and disaster recovery capabilities. You’ll work with cross-functional teams to ensure that our critical functions are resilient and can withstand potential disruptions. In this role, you’ll be responsible for conducting risk assessments, leading testing exercises, and driving the continuous improvement of our BCP practices, making sure that MetLife can respond to and recover from potential disruptions quickly and effectively. This is a hands-on role where you’ll balance strategic planning with tactical execution, and collaborate with global teams to ensure a seamless response to potential crises. Reporting directly to the Service Delivery Leader/ Director of Business Continuity and Disaster Recovery, this is a high-impact role in MetLife growing BCP organization. Responsibilities Business Continuity Planning (BCP) Development: Create, document, and update business continuity plans (BCPs) for all business functions Work closely with department leaders to align BCPs with business objectives, regulatory requirements, and best practices. Work on Techn Risk Assessment and Business Impact Analysis (BIA): Conduct regular risk assessments and business impact analyses to identify potential threats and vulnerabilities to MetLife operations. Evaluate the financial, operational, and reputational impact of potential disruptions. Incident Response and Crisis Management: Serve as a key stakeholder in the development of incident response plans, ensuring that all critical functions are prepared for swift recovery. Lead/ Participate in crisis management exercises and tabletop simulations to train staff and assess our readiness. Regulatory Compliance and Audit Support: Ensure compliance with industry regulations and standards, including ISO 22301, SOC 2, DORA and GDPR Support internal and external audits by maintaining accurate documentation and reporting on BCDR initiatives. Continuous Improvement and Innovation: Stay current on trends and emerging technologies in business continuity and disaster recovery. Disaster Recovery (DR) Strategy and Execution: There may be requirement to Design, implement, and maintain disaster recovery strategies for our IT infrastructure and cloud-based services (e.g., AWS, Azure). Coordinate disaster recovery drills, testing scenarios, and post-mortem reviews to ensure effectiveness and readiness Continuously refine and enhance MetLife BCP strategy based on lessons learned from testing, real incidents, and industry developments. Competencies & Skills: Minimum Qualifications: Bachelor’s degree in information technology, BCP, Risk Management, or a related field. 4+ years of experience in business continuity, disaster recovery, risk management, or a related field. Strong knowledge of business continuity standards (e.g., ISO 22301, NIST, DORA) and disaster recovery best practices. Experience with cloud platforms (AWS, Azure) and virtualization technologies. Preferred Qualifications: Professional certifications such as Certified Business Continuity Professional (CBCP), ISO 22301 Lead Auditor/Implementer, or CISSP Experience working within a SaaS or tech-driven environment. Ability to lead disaster recovery testing exercises and business continuity plan reviews. Soft Skills: Excellent communication and collaboration skills, with the ability to influence and coordinate across cross-functional teams. Strong analytical and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment with a proactive and flexible approach to work. Work Experience : 4 yrs + of work experience in BCP, Data Privacy, Operations Risk, Corporate Ethics and Compliance. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Description And Requirements Insurance Associate(Specialist) Position Title:Sr Associate Reports to (Responsibility Level):Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: Position Summary To contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers. Job Responsibilities Fast Track claims assessment: Responsible for the claim assessment, decision making and customer communication within agreed controls on fast-track claims. Ensure that work is completed to required quality standards within agreed timelines. Ensure that claims not meeting fast track criteria are identified and triaged appropriately. This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ability to review information, analyze and be decisive. Other Claims assessment: Ensure that work is completed to required quality standards within agreed timelines. This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ability to review information, analyze and be decisive. Med Fee Authorization: Responsible for checking med fee payments raised by the Claims Administrators, to ensure timely and accurate payment of all med fees. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience (In Years) Candidates should have a strong background in Claims management and/or administration with 2-3 years’ experiences . Demonstrate a strong customer focus, with passion for ensuring the customer receives the right support and solutions Technical Skills Excellent written and verbal communication skills (verbal communication limited with UK Ops Team) Confident and decisive when analyzing information and determining outcomes. Excellent customer service skills. Excellent inter-personal skills, with the ability to liaise with people at all levels. Ability to work efficiently with good attention to detail. Accurate and able to demonstrate a high level of organization. Ability to multi-task and prioritize workload. Self-motivated, enthusiastic with a ‘can do attitude’. Good team player with the ability to work on own initiative. A good understanding of compliance, legal, CBI and FCA regulations (full MetLife Corporate training will be provided). Other Critical Requirements Like Voice/ Non-Voice For Insurance Ops Non-Voice Rule & non-rule-based decision making, domain knowledge, extensive customer communication (Email only) About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 02-Jun-2025 Job ID 9053 Description and Requirements Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 3+ years of IT and Infrastructure engineering work experience. Experience (In Years) 3+ Years Total IT experience & 2+ Years relevant experience in UDB database administration Technical Skills 2+ years of related work experience with database design, installation configuration and implementation. Limited knowledge of all key IBM DB2/LUW utilities such as HADR, Reorg, run stats, Load on (Linux/Unix/Windows) At least 1+ years of experience working on Unix and Linux operating systems. Basic experience in database Upgrades and Patching Basic experience in cloud computing (Azure, AWS RDS, IBM Cloud PAK) Experience administering IBM Informix databases is a Big Plus. Working knowledge of backup and recovery utilities like Rubrik, Networker Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Working knowledges in IBM db2 LUW replication (Db2 SQL replication and Q Replication, a Queue -based Replication) as well as Using Third party tools for Replications. Handling data security (User Access, Groups and Roles). Should have ability to work closely with IBM-PMR to resolve any ongoing production issues. Knowledge of the ITSM process with Change, Incident, Problem, Service Management using ServiceNow tools. Good database analytical skills to improve application and database performance. Other Critical Requirements Automation tools and programming such as Ansible, Shell scripting and MS PowerShell is preferrable. Basic Database monitoring with Observability tools (Elastic) is preferable. Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Basic Project management experience in creating document and presentation. Demonstrate ability to work independently and in a team environment Ability to work 24*7 rotational shift to support for production, development, and test databases About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 02-Jun-2025 Job ID 9027 Description and Requirements A senior-level infrastructure technology engineer with extensive firsthand experience in various virtualized technologies including Distributed Servers, Enterprise Servers, and Storage subsystems. Proficient in the software development life cycle, patch management, application configuration automation, and orchestration engineering. Responsible for designing, implementing, and managing the organization's IT infrastructure, encompassing application systems, containers, and cloud services. Additionally, tasked with developing and maintaining infrastructure architecture standards, policies, and procedures. Job Responsibilities Engineer solutions and establish standards for APM and agent deployments, including optimizations and tunings per requirements. Adopt AppDynamics for usage in Cloud IaaS and PaaS models. Devise an authentication and authorization model for APM within a standard Client security framework. Develop customizations and automation as needed. Architect a universally available and scalable infrastructure with appropriate monitoring and alerting mechanisms. Manage opportunities for automated deployments to reduce operational tasks. Manage opportunities for integration of APM with other monitoring tools in the Client portfolio. Evaluate and implement APM Extensions appropriate for the Client’s technology stack (e.g. Webservers; Messaging Tiers). Create, Test, and implement APM Agents for application monitoring. Collaborate with architects and development teams to ensure effective monitoring of applications. Design, configure, and automate scripts utilizing Python or develop automation with Ansible knowledge. Design and implement dashboards within the APM tool (Elastic) for increased collaboration of application performance. Advanced familiarity with change management concepts Troubleshoot and resolve issues related to message queues, message flows, and middleware components. Configure WebSphere profiles, cells, nodes, and application servers. Deployment and Administration: Manage the deployment of applications on the APM tools that include WebSphere, NodeJS, Java. ensuring successful and efficient monitoring of its services. Perform routine administrative tasks, including monitoring, logging, and health checks. Design, implement, and continuously expand AZDO pipelines. Ensure that the data architecture is scalable and maintainable. Gather requirements and business process knowledge to transform the data in a way that is geared towards the needs of end users. Maintain and improve already existing processes Knowledge, Skills, and Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 10+ years of total experience and at least 7+ years of experience in APM (Application Platform Monitoring), agent deployments, and implementation of APM Agents for Java and DotNet-based applications Experience in implementing monitoring solutions for on-prem and containerized environments. Elastic Monitoring Performance Troubleshooting End User Experience Monitoring Apache / Tomcat Data Structures Run/Code Ansible (Automation) Python Coding Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge / Development Version control (GIT) Json/Yaml coding Communication Agile SAFe for Teams Open Shift (Kubernettes) Application Platform Monitoring (APM) OTEL Continuous Integration / Continuous Delivery (CI/CD) About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 02-Jun-2025 Job ID 8818 Description and Requirements Perform and support for provisioning access in ticketing tools, financial reporting, and booking accounting. Drive overall performance and manage various work-types in ticketing tool i.e Service Now. Responsible for subject matter expert, delivering results as per Service Level Agreement targets / timelines. Audit/Review process related decisions and work output. Produce reports that help to gauge process performance. Actively participate in project meetings to drive business results. Steer process meetings / calls to a logical conclusion. This position is responsible to Perform and support on provisioning access requests, access recertifications and financial reporting Knowledge of ticketing tools i.e Service Now, CPAM Access provisioning request and Password reset Strong knowledge of data analysis and data manipulation Strong knowledge of MS Excel, Power point, Work-Flow diagrams, and MS Word Knowledge of VBA, Alteryx and Power-Automate Basic knowledge of Power-BI Tool Good knowledge of financial reporting and accounting. Ability to communicate effectively both orally and in writing with various levels of management, including translating complex ideas and data into actionable steps for business units. Knowledge of reconciliation report and financial transactions. Knowledge of booking accounting using general Ledger. Having good knowledge of balance sheet and prepare the balance sheet report. Support Treasury team by preparing tax Audit reports i.e, Bank fees analysis, Annual bank attestation and foreign Bank and Financial account report for global region. Analyze and research all discrepancies in excel and people soft. Perform mid-month, month-end, and quarter-end activities as per defined process Interact with all teams via email & phone to produce output and manage issues in timely manner Ability to interact with stateside for maintaining all the reports accurately for auditing purposes. Ability to independently handle adhoc requests Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast paced work environment. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Job Summary We are seeking an experienced Infra Dev Specialist with 4 to 7 years of experience to join our team. The ideal candidate will have expertise in Mulesoft Platform Administration and CI/CD for Salesforce with a strong background in Life and Annuities Insurance. This hybrid role offers a day shift schedule allowing for a balanced work-life integration. The candidate will play a crucial role in optimizing our infrastructure to support business objectives. Responsibilities Manage and maintain the Mulesoft Platform to ensure optimal performance and reliability for business operations. Implement and oversee CI/CD pipelines for Salesforce to streamline deployment processes and enhance productivity. Collaborate with cross-functional teams to integrate Mulesoft solutions with existing systems ensuring seamless data flow. Monitor system performance and troubleshoot issues to minimize downtime and maintain service quality. Develop and document best practices for Mulesoft and Salesforce administration to support continuous improvement. Provide technical support and guidance to team members fostering a collaborative and innovative work environment. Conduct regular system audits and implement security measures to protect sensitive data and ensure compliance. Analyze business requirements and translate them into technical specifications for infrastructure enhancements. Coordinate with stakeholders to align infrastructure strategies with organizational goals and objectives. Optimize system configurations to improve efficiency and reduce operational costs. Stay updated with the latest industry trends and technologies to drive innovation and maintain a competitive edge. Facilitate training sessions for team members to enhance their technical skills and knowledge. Prepare detailed reports on system performance and project progress to inform decision-making. Qualifications Possess strong expertise in Mulesoft Platform Administration ensuring efficient system management. Demonstrate proficiency in CI/CD processes for Salesforce enhancing deployment efficiency. Have a solid understanding of Life and Annuities Insurance applying domain knowledge to technical solutions. Exhibit excellent problem-solving skills addressing technical challenges effectively. Show ability to work collaboratively in a hybrid work model balancing remote and on-site responsibilities. Certifications Required Mulesoft Certified Platform Architect Salesforce Certified DevOps Engineer Show more Show less

Job Summary The Principal Infra Developer will play a pivotal role in managing and optimizing infrastructure solutions within the Life and Annuities Insurance domain. With a focus on Mulesoft Platform Administration the candidate will ensure seamless integration and functionality of systems. The role requires a hybrid work model and offers a day shift schedule with no travel required. Responsibilities Oversee the design and implementation of infrastructure solutions tailored to the Life and Annuities Insurance sector Ensure optimal performance and reliability of systems through effective Mulesoft Platform Administration Collaborate with cross-functional teams to integrate new technologies and enhance existing systems Provide technical expertise and guidance in infrastructure development and maintenance Monitor system performance and troubleshoot issues to minimize downtime and enhance user experience Develop and maintain documentation for infrastructure processes and configurations Implement security measures to protect sensitive data and ensure compliance with industry standards Evaluate and recommend new technologies to improve infrastructure efficiency and effectiveness Coordinate with stakeholders to understand business requirements and translate them into technical solutions Manage infrastructure projects from inception to completion ensuring timely delivery and quality outcomes Conduct regular audits and assessments to identify areas for improvement and implement necessary changes Facilitate training sessions for team members to enhance their skills and knowledge in infrastructure management Drive innovation and continuous improvement in infrastructure practices to support business growth. Qualifications Possess extensive experience in Mulesoft Platform Administration demonstrating a strong understanding of integration and middleware solutions Have a solid background in Life and Annuities Insurance with the ability to apply domain knowledge to infrastructure projects Exhibit proficiency in managing hybrid work environments ensuring effective collaboration and productivity Demonstrate strong problem-solving skills and the ability to troubleshoot complex infrastructure issues Show expertise in implementing security protocols and maintaining compliance with industry regulations Have excellent communication skills to liaise with stakeholders and present technical information clearly Display a commitment to continuous learning and staying updated with the latest infrastructure technologies. Certifications Required Mulesoft Certified Platform Architect Insurance Domain Certification Show more Show less

Requirements Description and Requirements Position Summary This position is responsible for design, implementation, and support of MetLife's enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Good decision-making skills Take ownership for the deliverables from the entire team Strong collaboration with leadership groups Learn new technologies based on demand Coach other team members and bring them up to speed Track project status working with team members and report to leadership Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Good understanding in Disaster Recovery implementation and testing Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Informatica PowerCenter Informatica PWX Informatica DQ Informatica DEI Informatica B2B/DX Informatica MFT Informatica MDM Informatica ILM Informatica Cloud (IDMC/IICS) Ansible (Automation) Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Python and/or Powershell Agile SAFe for Teams Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Open Shift Elastic Experience in creating and working on Service Now tasks/tickets About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Position Summary The SQL Database Administrator is responsible for the design, implementation, and support of database systems for applications across the Enterprise . Database Administrator is a part of the Database end to end delivery team working and collaborating with Application Development, Infrastructure Engineering and Operation Support teams to deliver and support secured, high performing and optimized database solutions. Database Administrator specializes in the SQL database platform. Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 3+ years of IT and Infrastructure engineering work experience. Experience (In Years) 3+ Years Total IT experience & 2+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: Should have Basic knowledge in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Basic knowledge in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Basic knowledge in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints . Basic knowledge analytical skills to improve application performance. Basic knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database platforms Other Critical Requirements Automation tools and programming such as Ansible and Python are preferrable Excellent Analytical and Problem-Solving skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex IBM DB2/LUW databases from version 10.1 to 11.5/12.1 on AIX and RedHat Linux Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to team in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Basic knowledge in writing scripts to automate DBA routine tasks. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 3+ years of IT and Infrastructure engineering work experience. Experience (In Years) 3+ Years Total IT experience & 2+ Years relevant experience in UDB database administration Technical Skills 2+ years of related work experience with database design, installation configuration and implementation. Limited knowledge of all key IBM DB2/LUW utilities such as HADR, Reorg, run stats, Load on (Linux/Unix/Windows) At least 1+ years of experience working on Unix and Linux operating systems. Basic experience in database Upgrades and Patching Basic experience in cloud computing (Azure, AWS RDS, IBM Cloud PAK) Experience administering IBM Informix databases is a Big Plus. Working knowledge of backup and recovery utilities like Rubrik, Networker Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Working knowledges in IBM db2 LUW replication (Db2 SQL replication and Q Replication, a Queue -based Replication) as well as Using Third party tools for Replications. Handling data security (User Access, Groups and Roles). Should have ability to work closely with IBM-PMR to resolve any ongoing production issues. Knowledge of the ITSM process with Change, Incident, Problem, Service Management using ServiceNow tools. Good database analytical skills to improve application and database performance. Other Critical Requirements Automation tools and programming such as Ansible, Shell scripting and MS PowerShell is preferrable. Basic Database monitoring with Observability tools (Elastic) is preferable. Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Basic Project management experience in creating document and presentation. Demonstrate ability to work independently and in a team environment Ability to work 24*7 rotational shift to support for production, development, and test databases About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 3+ years of IT and Infrastructure engineering work experience. Experience (In Years) 3+ Years Total IT experience & 2+ Years relevant experience in UDB database administration Technical Skills 2+ years of related work experience with database design, installation configuration and implementation. Limited knowledge of all key IBM DB2/LUW utilities such as HADR, Reorg, run stats, Load on (Linux/Unix/Windows) At least 1+ years of experience working on Unix and Linux operating systems. Basic experience in database Upgrades and Patching Basic experience in cloud computing (Azure, AWS RDS, IBM Cloud PAK) Experience administering IBM Informix databases is a Big Plus. Working knowledge of backup and recovery utilities like Rubrik, Networker Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Working knowledges in IBM db2 LUW replication (Db2 SQL replication and Q Replication, a Queue -based Replication) as well as Using Third party tools for Replications. Handling data security (User Access, Groups and Roles). Should have ability to work closely with IBM-PMR to resolve any ongoing production issues. Knowledge of the ITSM process with Change, Incident, Problem, Service Management using ServiceNow tools. Good database analytical skills to improve application and database performance. Other Critical Requirements Automation tools and programming such as Ansible, Shell scripting and MS PowerShell is preferrable. Basic Database monitoring with Observability tools (Elastic) is preferable. Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Basic Project management experience in creating document and presentation. Demonstrate ability to work independently and in a team environment Ability to work 24*7 rotational shift to support for production, development, and test databases About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Position Summary Resource is responsible for assisting MetLife by Version Management and code deployment (IBM UCD) to all environments. Build Tools Staff in the support of Application Development Teams. In this position resource will be supporting MetLife applications in an operational role performing on boarding applications, troubleshooting build issues, and supporting the version management tool stack. Automate any of the manual build process using CI/CD pipeline. Job Responsibilities Design and implement deployment scripts in IBM UCD for various artifacts such as WAR, EAR, ZIP, JAR, etc. Handle mobile application deployments for Android and iOS platforms Provide Level 2 support for issues related to deployment automation and scripts in UCD Perform the installation of Azure DevOps agents on environment servers using Chef cookbooks Develop Continuous Integration (CI) and Continuous Deployment (CD) pipelines for various applications using Azure DevOps Strong knowledge of CI/CD pipeline design and implementation Perform troubleshooting problems with the CI tool stack Administration of the CI Toolset for tool access and project creation. Assist in the on-boarding of Application Development Teams into CI/CD mechanism Handle Tanium deployments Collaborate with Software Development teams to troubleshoot issues Learn new technologies based on demand. Good decision-making skills Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in d esigning and implementation of deployment scripts Handle deployments for all environments and troubleshoot the issues Experience in mobile application deployments for Android and iOS platform Azure DevOps agent installation on environment servers using Chef cookbooks Knowledge on CI/CD pipeline design and implementation Application Deployment (UCD/Tanium) Application Packaging (UCD/Tanium) Troubleshooting Enterprise Scheduling Knowledge (Maestro) Run/Code Ansible Python Coding Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Version control (GIT) Elastic Monitoring Communication Experience in creating change tickets and working on tasks in Service Now About MetLife Other Requirements (licenses, certifications, specialized training – if required) Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex Oracle databases from version 11g to 19c (CDB/PDB and Standalone) on (Linux/AIX) Operating System. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance; Makes use of advanced database features such as partitioning, advanced compression, multitenant architecture, etc. Participates in the design, implementation and maintenance of automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform. Participates in the develop and management of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Participate in basic Root Cause Analysis (RCA) Maintains, and administers data infrastructure security policies safeguarding information, evaluating existing data infrastructure security procedures and identifying new areas of risk. working knowledge of ServiceNow ticketing system, KB article creation and maintenance, and CMDB maintenance 4+ years of experience with Performance Tuning, physical database design, database programming skills, and shell scripting Working experience with Cloud infrastructure, Elastic, Ansible, data replication and project management Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience. Experience (In Years) 7+ Years Total IT experience & 4+ Years relevant experience in Oracle database Technical Skills 4+ years of related work experience with application database implementation; knowledge of all key Oracle utilities such as SQLPLUS, RMAN, OEM, Data Pump, Active Data Guard and OID. 2+ years Unix and Linux operating systems and 1 year’s shell scripting. Strong database analytical skills to improve application performance. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and integrity constraints Engineering and support experience with PeopleSoft financials application databases and Goldengate replications. Extensive experience in Backup and recovery (Data pump, RMAN, Rubrik). Good knowledge in performance tuning with hands on experience on AWR, ADDM, SQLTRPT skill. Experience in Data guard configuration (DR). Experience in Database switchover and failover. Working knowledge in Cloud computing (Azure, OCI) Data security by managing roles and privileges to User and groups. Experience in installation and configuration of OEM Agent and monitoring. Experience in working Ticketing tools (ServiceNow) Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework. Other Critical Requirements Automation tools and programming such as Python and Ansible. Monitoring the database using Elastic and Oracle Enterprise monitoring (OEM) OCA or OCP 19c and above certification preferable Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment Ability to work 24*7 rotational shift to support for production, development, and test databases About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements We are seeking an experienced Lead Cloud Engineer to join our team. The ideal candidate will have extensive experience with Azure cloud services, Terraform, and Azure DevOps. As a Lead Cloud Engineer, you will play a pivotal role in developing and maintaining our Azure infrastructure, ensuring high performance, security, and cost efficiency. You will be part of a team of cloud engineers, collaborate with cross-functional teams, and drive the adoption of new Azure technologies. Lead the development and maintenance of Terraform modules for Azure deployments. Establish and maintain Azure service configuration standards and processes. Integrate the latest Azure services to meet the evolving needs of the company. Optimize cloud resource usage to reduce expenses while maintaining performance. Implement security best practices and ensure compliance with industry standards. Continuously improve the efficiency and performance of Azure cloud services. Prepare operations teams for effective customer support and ensure operational excellence. Monitor and address health advisories proactively. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Position Summary The SQL Database Administrator is responsible for the design, implementation, and support of database systems for applications across the Enterprise . Database Administrator is a part of the Database end to end delivery team working and collaborating with Application Development, Infrastructure Engineering and Operation Support teams to deliver and support secured, high performing and optimized database solutions. Database Administrator specializes in the SQL database platform. Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 3+ years of IT and Infrastructure engineering work experience. Experience (In Years) 3+ Years Total IT experience & 2+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: Should have Basic knowledge in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Basic knowledge in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Basic knowledge in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints . Basic knowledge analytical skills to improve application performance. Basic knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database platforms Other Critical Requirements Automation tools and programming such as Ansible and Python are preferrable Excellent Analytical and Problem-Solving skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less