Analytics & Metrics

5 - 9 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As the Manager of Analytics & Metrics at our organization, your role will involve working within Insights and Enablement to enhance efficiency and support strategic decision-making within the Services business unit. By leveraging data, technology, and operational excellence, you will play a crucial role in driving smarter decisions. Your responsibilities will include developing a deep understanding of our business environment, engaging with key stakeholders across various departments, and acting as an internal consulting partner to identify pain points in their business models and operational processes. Through stakeholder interactions, process demos, and system understanding, you will analyze current processes and leverage analytical frameworks to propose and implement improvements. Your role will also involve developing documentation, success KPIs, and data dashboards to monitor progress and drive continuous efficiency improvements. To excel in this role, you should possess a strong understanding of Revenue Operations, preferably in B2B services organizations, and have experience in driving business transformation. Additionally, experience in business consulting, project management, stakeholder management, and excellent communication skills will be essential. Exposure to domains such as B2B Sales processes, Sales productivity tools, Compliance processes, and data visualization platforms is preferred. A minimum of 5-8 years of relevant professional experience, along with suitable educational qualifications, is required for this position. Furthermore, as a member of our organization, you will be responsible for upholding corporate security standards. This includes abiding by security policies, ensuring the confidentiality and integrity of information, reporting any security violations, and completing mandatory security trainings as per the guidelines outlined by the organization.,

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