Analyst, Treasures Relationship Manager, Consumer Banking Group

Role Overview: As a Relationship Manager at DBS Consumer Banking Group in Pune, Maharashtra, India, your primary responsibility is to drive exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients with a total relationship value of INR 30 lakhs or more. You will need to adopt a need-based approach to ensure client coverage, product penetration, cross-selling, and up-selling of DBS products and services. Your role will involve implementing product strategies effectively, building client trust and loyalty, delivering exemplary customer service, and ensuring internal and regulatory compliance. Key Responsibilities: - Acquire and upgrade quality Treasures clients - Deepen wallet share with existing customers - Achieve annual volume and revenue objectives - Ensure growth in the savings book and loan book - Manage and grow the total relationship value of elite Treasures clients - Engage with specialists for portfolio reviews - Maintain knowledge of products and services - Resolve customer queries and complaints promptly - Provide feedback on market trends, competition, and suggest innovations for continuous improvement Qualifications Required: - Sound understanding of financial planning and wealth management products in India - In-depth knowledge of the local market and competition - Relevant certifications such as AMFI, IRDAI, FEDAI, and BCSBI - Graduate or postgraduate degree with an MBA in a relevant field preferred Additional Company Details: DBS India emphasizes a culture and behavior that focuses on performance through value-based propositions, customer delight, brand protection, knowledge enhancement, skill development, error-free operations, and speed in execution. This role requires a candidate who can deliver results under pressure while upholding DBS service standards and values.,