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AMERICAN EXPRESS
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Analyst-Risk Management

Analyst-Risk Management

AMERICAN EXPRESS

3 - 6 years

20 - 25 Lacs

gurugram

Posted:5 days ago| Platform:

Apply

Skills Required

career development change management project management process improvement analytical consulting risk management operations sql auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Marketing Campaigns are critical drivers of American Express strategy to acquire, engage and retain customers. Marketing teams across international need best in class tools and processes to enable flawless and timely delivery of their campaigns to unlock the value for our customers and prospects. The Int l Segmentation Targeting Eligibility Consulting Execution Team within Enterprise Customer Engagement Solutions (ECES) is responsible for supporting campaign targeting, execution, delivery and fulfillment.

How will you make an impact in this role

This B30 position will play a key role in driving accuracy, standardization, efficiency and risk reduction in the campaign targeting process for all international markets. The candidate will be primarily responsible for providing consulting support to marketing partners, leading the process transformation, operationalizing the change, and coordinating the operational control activities through strong collaboration and partnership with key stakeholders within and outside of EMPS.

Key Responsibilities:

Consultation:

Providing consulting to Marketing partners by proposing External viewpoint, new ideas innovative approaches

Operationalize Change:

Enable Marketers to maximize benefits of system enhancements/changes and minimize the impacts through analysis, proactive planning, timely relevant communication, and flawless execution

Process Efficiency

: Identify process efficiencies leading to better marketer experience and improve speed to market and bring them to completion by driving the alignment and prioritization

Operational Controls:

Improve the control environment by ensuring adherence to the self-audit requirements, coordinating the assessment activities and creating the awareness of the risks, processes etc, within the broader IMO team

Maximize Relationships

: Strong collaboration and partnership with key stakeholders within and outside of ECES

Engage with business partners to gather the requirements, assess the needs/impacts and create/maintain/enhance the documentation related to various projects

Delivering all the projects within the established plan and defined timelines

Requirements:

Excellent consulting skills.

Excellent people management skills. Should be able to provide clear directions and support when required

Excellent project management, collaborating negotiation skills

Ability to tailor communications so that they are appealing and understandable. Ability to convey technical and business information clearly and concisely to groups or individuals either verbally or in writing

Ability to multi task - maintains focus despite interruptions. Quickly re-evaluates priorities based on new information; quickly shifts attention between tasks or projects

Problem solving (information seeking, analytically thinking and being proactive)

Multi-national collaboration: Displays cultural sensitivity; builds cross -cultural relationships and works effectively in a global environment

Knowledge Office skills such as Excel, PowerPoint etc

Demonstrates analytical and systematic approach to problem solving- Knowledge of advanced excel, Tableau, Python, SQL highly desirable

Past Experience:

Consultation

Project Management

Stakeholder Management

Change Management

Process Improvement Projects

Academic Background:

Degree in Engineering or related discipline, MBA or equivalent in a relevant/quantitative field with 3+ years of experience

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Analyst-Risk Management