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Mastercard
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Analyst

Analyst

Mastercard

2 - 6 years

0 Lacs

pune maharashtra

Posted:14 hours ago| Platform: Shine logo

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Skills Required

information sharing vendor coordination corporate security confidentiality integrity information security key performance indicators kpis service level agreements employee inquiries handling security policies security practices

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for establishing the right Key Performance Indicators (KPIs) and tracking performance against them. Your role will involve maintaining documentation of Service Level Agreements and reviewing them for accuracy. You will coordinate information sharing with vendors following established procedures and reporting requirements. Additionally, you will be resolving technical and general employee inquiries. Key Responsibilities: - Establish the right Key Performance Indicators (KPIs) and track performance against them - Maintain documentation of Service Level Agreements and review them for accuracy - Coordinate information sharing with vendors following established procedures and reporting requirements - Resolve technical and general employee inquiries Qualifications Required: - Proven track record in handling employee inquiries effectively Additional Details: As part of your corporate security responsibility, you are expected to adhere to Mastercard's security policies and practices. It is crucial to ensure the confidentiality and integrity of the information accessed. Any suspected information security violation or breach must be reported promptly. Furthermore, you are required to complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.,

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