Analyst I Infrastructure Services

Job Description:

• Should have basic technical skills like Java/DotNet, PL/SQL, OS/DB/Networking concepts/hands-on
• Should have 2 (for degree holders) /3 (for diploma holders) years (as applicable) of experience in the particular application/technology.

Desirable

• Should have minimum 1 year of experience in profile mentioned.
• Should be able to identify the best application for the business need, installing the software and upgrading and repairing the software as needed
• Should have working knowledge of computer administration as well as expertise with computer troubleshooting
• Should have worked in SLA based delivery model.
• Should be able to monitor the role out of new software of application, trouble shoot and resolving any problems with business application software.

Essential

• Should have good technical skills like Java/DotNet, PL/SQL, OS/DB/Networking concepts/hands-on
• Should have 5 years of experience in the particular application/technology.
• Should have expertise in all skills/ experience mentioned for L1 application manager

Desirable

• Should have minimum 2 years of experience in profile mentioned.
• Should be able to manage software applications for business or client as per their requirement and able to identify application solutions keeping an awareness of the latest software.
• Should be up-to-date with latest software developments
• Should have worked in SLA based delivery model.

Preferable

Preference will be given to candidate having work experience in Large Scale Organization

Essential

• Should have excellent technical skills like Java/DotNet, PL/SQL, OS/DB/Networking concepts/hands-on
• Should have 10 years of experience in the particular application/technology.
• Should have expertise in all skills/ experience mentioned for L1 and L2 application manager

Desirable

• Should have worked in an IT Project management and have handled a team for at least 5 years and able to manage relationships and coordinate work between different teams at different locations
• Should be up to date with latest software developments
• Should have strong leadership, Management skills along with great analytical and problem solving skills to handle stressful situations
• Should be able to monitor the role out of new software of application, trouble shoot and resolving any problems with business application software.
• Should be able to create protocols and procedures for the use of any new software application
• Should be able to train employees on the use of any new software applications
• Should have worked in SLA based delivery model.

Preferable

Preference will be given to candidate having work experience in Large Scale Organization

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