Analyst, Global Delivery

Transunion

0 - 2 years

14 - 18 Lacs

chennai

Posted:19 hours ago| Platform:

Apply

Skills Required

unix global operations operations research service level analytical scheduling risk management customer engagement sql data extraction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deliver service excellence for Batch order fulfilment
Perform pre-validations and engage with Customer engagement and Sales teams to understand the requirements and to address major anomalies that would impact quality.
Produce good quality output within specified turnaround times to facilitate better credit decision-making by clients. Ensure any data related concerns are addressed before delivering to the customers.
Validate batch fulfilment system setup and output- data extraction, cleansing & validation (using Ab-Initio on UNIX platform), based on requirements from the customer.
Review and process work requests using internally developed tools to ensure all requirements are met.
Ensure that good quality input data is processed to achieve a high match rate.
Demonstrate good understanding of the business, domain and products.
Identify where to improve efficiency and / or quality of processes.
Adhere to documented processes and contribute to documentation reviews.
Ensure queries and complaints are dealt with in a timely manner.
Adherence to KPI metrics/ goals

What you will bring?
Essential

0-2 years of Experience in Bachelor s degree in engineering, operations research, or other equivalent field with a track record
of academic excellence.
A passion for service excellence.
Strong attention to detail.
Effective interpersonal and communication style with the ability to interact at multiple levels within and outside the organization.
Ability to work independently and also effectively within a team environment.
Ability to plan and organise workload with guidance.
Ability to problem solve efficiently and effectively.
Ability to multitask in a fast-paced environment.
Good time management skills
High level of familiarity with Microsoft Office tools.
Willingness to work in US timings.

Desirable

Familiarity with credit bureau offerings
Experience with programming and data manipulation languages (Ab Initio, Unix, SQL)
Basic knowledge of Autosys or other scheduling tools

More Jobs at Transunion

Quality Analyst - Contact Center

Bengaluru

2 - 4 yrs

INR 3 - 7 Lacs

Consultant - Salesforce - CLM

Chennai

5 - 9 yrs

INR 9 - 14 Lacs

Java Developer

Hyderabad

3 - 5 yrs

INR 6 - 10 Lacs

Consultant- Salesforce - CPQ

Pune, Chennai

5 - 9 yrs

INR 11 - 15 Lacs

Financial Services Business Analyst (GCC)

Chennai

4.0 - 8.0 yrs

INR 20 - 27 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.