Analyst, Endpoint Solutions

Job Purpose

Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

Analyst, Enterprise Endpoint Solutions is part of the team responsible for the global corporate endpoint computing environment. This position is specifically charged with the management and maintenance of the workstation environment for all ICE, Inc. and subsidiary companies. This position requires strong technical proficiency with a range of enterprise tools, as well as an eager attitude, professionalism, and solid communication skills.

Responsibilities

The Analyst, Endpoint Solutions (Software Deployment) is an Individual contributor position and reports up to Manager or above in the Org. Engineer will be responsible for some or all activities related to packaging of applications, deployment of applications and monitoring compliances of the deployed applications. Our ideal candidate is who could provide support from software delivery using various tools and can identify needs, communicate effectively, and ultimately exceed client expectations. The successful candidate has a blend of visionary and analytical skills.

Knowledge and Experience

• Workstation OS – Familiarity with Windows OS.
• Application Packaging - Experience in terms of building the applications as part of MSI, MST using Flexera Admin Studio or PSADT
• Desktop Management Systems - Experience with building and managing desktop management infrastructure using tools such as MS Intune Tanium
• Patch Management - Software and OS patch management using SCCM, Cloud Management Gateway (CMG), Windows Evergreen, Windows Update for Business etc.
• Scripting – Understanding of scripting and VBScript, batch and PowerShell

Desirable Knowledge and Experience

• Workstation OS - Strong experience MAC OS with familiarity with UNIX shell scripting with SH, BASH, and ZSH, or Python
• MAC OS Tech - Experience with JAMF Composer or Visual Studio Code and Munkipkg
• Familiarity with SNOW and ticket management process