An essential part of your role will involve in social media publishing, reporting, setting up of listening dashboards, playing a crucial role to consult stakeholders in a Global role. You will be ensuring industry best practices are duly maintained, internal governance is implemented and ensure high quality delivery output is maintained in a timely manner. You should have prior experience in extensive social media reporting and listening reports, community management, governance, online reputation management. You should be detail oriented, great at communication and process driven.

Teamwork

Being a part of the social team, teamwork is essential. Your overall support will ensure efficiency, consistency and timely delivery of projects will be crucial.

Sounds like you? To apply, you need to have:

Flawless expertise

We are looking at social media enthusiasts with 3+ years of experience. The person should be process driven, have superior written and communication skills. Ability to learn, adapt and excel upon guidance.

Job Requirements

Developing and presenting learnings from campaigns, including actionable insights and recommendations.
Has prior knowledge of online listening, online risk management, engagement, managing brand reputation on all social media platforms.
Has prior experience in setting up of listening dashboards, escalating negative mentions, managing stakeholders and updating trackers

Experience in writing Social Media publishing and reporting.
Knows the latest social media industry trends and can pitch ideas
Use advanced metrics to measure the success of a marketing campaigns for listening and ORM
Expected to be constantly on the lookout for ways to enhance value in campaigns reporting & strategic work
Experience working with popular social media publishing and reporting/ monitoring tools (Like HootSuite / Sprout Social)

Experience working with popular listening tools. (Like Sprinklr, SproutSocial, Brandwatch etc.
Proactively seek, identify and evaluate innovative opportunities for growth & improvement
Plan and direct marketing campaigns
Stay up to date with the latest tools and best practices

Key Competencies

Deep knowledge of social media marketing and overall understanding of digital marketing ecosystem
Proficiency in MS Excel, PowerPoint, and Word
Strong analytical and strategic thinking skills.
Can ideate and come up with campaign/ content ideas

Use social media data from Channel & listening to create new content
Can work with ideation of creation of social media assets like static posts, infographic, Gifs etc
Excellent interpersonal and collaboration skills.
Strong communication and presentation skills.
Has strong work ethics

Ability to work well in a team
Ability to manage multiple stakeholders
Ability to meet deadlines
Problem-solving skills

Employee Specification:

Graduates/Postgraduates from English Hons, Communication, Media & Journalism
Exposure to social media tools like Sprout Social, Brandwatch, Hootsuite preferred

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Analyst, Digital Marketing