AM/DM - Training (Corporate)

As a Content Development & Instructional Design professional, you will be responsible for designing and developing engaging, practical, and learner-centric training content. Your role will involve customizing training material to meet the specific needs of target audiences, including warehouse and backend staff. It is essential to continuously update content to ensure its relevance, alignment with business goals, and adherence to industry best practices. In terms of Training Delivery, you will be facilitating classroom and virtual training sessions focusing on soft skills such as communication, teamwork, leadership, emotional intelligence, and time management. Using adult learning principles and interactive methodologies, you will ensure high engagement and knowledge retention among participants. Evaluating training effectiveness through feedback, assessments, and follow-up will also be part of your responsibilities. For Training Needs Identification, you will collaborate with business stakeholders and HR to assess training needs across different departments and roles. This will involve conducting surveys, interviews, focus groups, and analyzing performance data to identify skill gaps. Based on your findings, you will recommend appropriate learning interventions to address the identified needs effectively. Monitoring & Reporting will be a crucial aspect of your role, where you will track participation, feedback, and training outcomes through reports and dashboards. Measuring the ROI of learning programs and suggesting improvements based on the data gathered will be essential. Maintaining records of training sessions, materials, and evaluations will also be part of your responsibilities. In terms of Qualifications & Skills, a Bachelor's degree in Human Resources, Psychology, Education, or a related field (Masters preferred) is required. You should have at least 5+ years of experience in training, content development, or L&D roles, with proven expertise in soft skills training delivery. Excellent written and verbal communication skills, strong facilitation, presentation, and stakeholder management skills, an analytical mindset for data interpretation, decision-making abilities, as well as being self-driven, creative, and passionate about employee development are essential attributes for this role.,