AMC Service Marketing Executive

AMC Service Marketing Executive

Solutions. The role involves developing new AMC business opportunities, renewing existing contracts, and ensuring customer satisfaction through effective communication and service

coordination.

Key Responsibilities:

• Identify potential clients for AMC services across corporate, government, and enterprise sectors.

• Promote AMC offerings covering servers, storage, networking, desktops, laptops, and other IT infrastructure components.

• Prepare AMC proposals, quotations, and renewal offers in coordination with the technical team.

• Manage and renew existing AMC contracts before expiry; ensure continuous client engagement.

• Collaborate with service delivery teams to ensure quality and timely support for AMC clients.

• Maintain and update AMC database, renewal trackers, and customer contact records.

• Analyze customer feedback to improve service offerings and enhance client satisfaction.

• Participate in marketing campaigns, client visits, and presentations to promote AMC services.

• Achieve monthly and quarterly AMC revenue and renewal targets.

Required Skills & Competencies:

IT infrastructure components and maintenance services.

AMC / IT service marketing / client relationship management.

• Good communication and presentation skills.

• Proficiency in MS Office (Excel, Word, PowerPoint).

• Self-motivated with a target-driven mindset.

Educational Qualification:

• Graduate in any discipline (preferred: BBA, B.Tech, or similar).

• MBA in Marketing or equivalent qualification (preferred).

Compensation:

• As per industry standards and experience.

• Performance-based incentives are applicable.

Reporting To:

• Service Business Head / Manager AMC Sales

If interested please share your updated CV asap to Ishani.chakraborty@sapwood.net with current CTC, expected CTC and notice period