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Job Description: Associate Managing Consultant - Program Management Company: Dynamic Yield, a Mastercard Company Location: Hyderabad, Telangana, India (Implied based on prior JDs) Department: Data & Services - Advisors Deploy Program Management Overview Dynamic Yield, a Mastercard company, is seeking an Associate Managing Consultant to join our Advisors Deploy Program Management team within the Data & Services organization. Data & Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. We combine traditional management consulting with our rich data assets and in-house technology to deliver powerful strategic insights and recommendations to a diverse global customer base. Advisors Deploy Program Management is an execution-oriented, client-facing competency that applies proven change management skills and domain expertise. We partner with clients to help them drive measurable value by smoothly delivering new products and strategies to market, successfully implementing complex technology assets, and transforming client processes. Deploy is a new suite of consulting solutions designed to provide execution support and ensure value realization throughout the lifetime of major assets, de-risking the entire client/asset journey from implementation to adoption and evolution. All About the Role As an Associate Managing Consultant, you will: Project & Portfolio Management: Manage multiple projects within a portfolio, ensuring efficient and effective coordination of complex activities. Clearly define project team and stakeholder roles and responsibilities aligned with expected benefit delivery. Ensure effective identification of risks and proactive solutioning to mitigate risks and impact on timelines. APM Program Initiatives: Support the development and launch of APM (Associate Program Manager) program initiatives, including SBOS (Single Business Operating System) onboarding, training, Value quantification, NCE (New Customer Experience), etc. Be an integral part of the APM workstreams to develop the APM program management framework (PMO guide, communication, hiring, onboarding, etc.). Proposition Refinement & Sales Pitch: Work with the Deploy product team on refinement of the proposition and develop compelling sales pitches for internal and external stakeholders, including reporting and revenue mapping. Risk Management: Work with the APM-MENA lead to implement the risk framework in partnership with stakeholders. Identify new emerging risks and develop effective mitigating controls. Client Communication & Fulfillment: Work closely with clients on the fulfillment of SBOS requirements. Communicate with clients on deployment status updates. Process Improvement: Develop enhancements to the pre-engagement and onboarding process. Review TATs (Turnaround Times) / SLAs (Service Level Agreements) with stakeholders to reduce current timelines. Conduct periodic SBOS access reviews. Financial & Tracking: Ensure timely invoice submission to enable revenue recognition. Coordinate with MENA cluster managers to ensure effective project progress tracking of SBOS. Vendor & Resource Management: Manage the search, pre-screening, interviews, contracting & deployment of SBOS resources. Maintain a tracker with onboarding status updates for stakeholders. Support SBOS deployment debottlenecking. Standardize and review vendor contracts and identify cost-saving opportunities. Define SLAs for search and deployment TAT. Work with the vendor management team for addition, rationalization of vendors based on business requirements. All About You Project/Program Delivery: Experience in the delivery of large, complex projects/programs of diverse size in a cross-functional, multicultural environment. Payments Domain & Program Management: Domain knowledge of the payments industry and hands-on experience in program management, with the ability to manage multiple stakeholders under deadline pressure. Multi-Workstream Management: Able to plan and manage a multi-workstream program from inception to delivery, providing support, direction, and/or technical expertise to the project team across multiple disciplines and geographies. Client Engagement: Develop a strong presence in the client organization, extending beyond the immediate boundaries of the program. Bring interesting and relevant industry perspectives, insights, and ideas to key stakeholders in the client organization. Communication & Presentation: Strong interpersonal communication and presentation skills. Able to define scope, timelines, and budgets in clear, concise language, both in writing and verbally. Able to accurately report on issues, risks, progress, and timelines, summarizing effectively and offering analysis, options, and credible solutions. Problem-Solving & Prioritization: Able to handle multiple priorities, work independently, think laterally, and manage multiple issues under the pressure of conflicting constraints and limited resources. Able to perform and articulate cost/benefit/risk analysis. Leadership: Able to lead, motivate, and develop a team of professionals. All About Your Education & Skills Education: Bachelor's degree or equivalent qualification. An advanced degree or MBA is preferred. Language Skills: Fluent in the local office language and English is required; other languages are desirable. Industry Exposure (Preferred): Exposure specifically in payments and/or retail banking or merchants is preferred. Client Interaction: Comfortable with significant client interaction and an interest in building strong relationships. Software Proficiency: Advanced Word, Excel, and PowerPoint skills are required. Knowledge of Project Management tools is preferred. Travel: Willingness to travel.
