Work from Office
Full Time
Amazon Connect experience with 3 -17years experience.Experience with Amazon Connect (Contact flows, queues, routing profile, agent hierarchies)Integration experience with Salesforce (Service Cloud Voice)Hands-on with AWS servicesAWS Lambda (for backend logic) Programming language Java or PythonAmazon Lex (Voice/chat bots)CloudWatchIAMProficiency in programming scripting Java Script, NodejsFamiliarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormationSolid experience in REST APIs and integration frameworks.Experience working in Agile Scrum environmentsExperience in Automating deployments of contact center setup using CI/CD pipelines or Terraform
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