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Amazon connect

3 - 8 years

0 - 1 Lacs

Bengaluru

Posted:3 weeks ago| Platform: Naukri logo

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Aws Connect amazon connect Telephony Call Flow

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Work from Office

Job Type

Full Time

Job Description

Amazon Connect Tech Lead with 6 -8 years experience. Experience with Amazon Connect (Contact flows, queues, routing profile, agent hierarchies) Integration experience with Salesforce (Service Cloud Voice) Hands-on with AWS services AWS Lambda (for backend logic) Programming language Java or Python Amazon Lex (Voice/chat bots) CloudWatch IAM Proficiency in programming scripting Java Script, Nodejs Familiarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormation Solid experience in REST APIs and integration frameworks. Experience working in Agile Scrum environments Experience in Automating deployments of contact center setup using CI/CD pipelines or Terraform

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906 Jobs

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