106 Call Flow Jobs

About The Role LTE NETWORK OPTIMIZATION L3 Good hands on working at least 8 years experience on RF optimization (OSS based KPI) NPO skill set for 4G/5G opt and L3 analysis, ability to troubleshoot the kpis of 5G Clear understanding of LTE Fundamental-NR, Concepts and procedures i.e. Call flow etc. Having 03 years of hands-on experience on OSS Based LTE-NR Multi-layer (FDD+TDD) RF Optimization (Not just Audit & Monitoring but KPI degradation RCA, Recommendation, Parameter Change implementation, KPI improvement) Should have knowledge of LTE, Multi-Layer idle and Dedicated mode parameters and understand behaviour of parameter tuning Good understanding of Nokia BTS h/wSystem Modules and RF modul...

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Qualcomm XR Research India is rapidly expanding to offer state of the art XR solutions. To scale and strengthen our offering in this domain, we are seeking a systems architect who will drive the next-generation technologies and architecture, shaping the future of Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) use cases. Responsibilities: Your responsibilities will span across technical leadership, system architecture, software architecture, implementation and compute analysis. Here are the key aspects of your role: Drive technical workstreams related to perception, reprojection, split...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Genesys Cloud CX Design and Architecture Engineer to lead the design, architecture, migration and deployment of Genesys Cloud solutions for enterprise-level contact center environments. You will play a critical role in delivering scalable, secure, and high-performance customer experience platforms ...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Senior Test Engineer with a strong background in Contact Center technology including IVR, CTI, ACD, and Telephony platforms. The ideal candidate will have hands-on experience testing voice and omnichannel solutions, chat, email, SMS, bot interactions and validating complex call flows and backend i...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Genesys Cloud CX Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Genesys Cloud CX Design and Architecture Engineer to lead the design, architecture, migration and deployment of Genesys Cloud solutions for enterprise-level contact center environments. You will play a critical role in delivering scalable, secure, and high-performance customer experience platforms by leveraging Genesys C...

About The Role Project Role : Quality Engineering Architect (Test Arch Project Role Description : Develop end-to-end testing architectures using new and innovative testing products and solutions. Provide technical leadership and strategic direction in quality engineering. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Senior Test Engineer with a strong background in Contact Center technology including IVR, CTI, ACD, and Telephony platforms. The ideal candidate will have hands-on experience testing voice and omnichannel ...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Senior Test Engineer with a strong background in Contact Center technology including IVR, CTI, ACD, and Telephony platforms. The ideal candidate will have hands-on experience testing voice and omnichannel solutions, chat, email, SMS, bot interactions and validating complex call flows and backend i...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Senior Test Engineer with a strong background in Contact Center technology including IVR, CTI, ACD, and Telephony platforms. The ideal candidate will have hands-on experience testing voice and omnichannel solutions, chat, email, SMS, bot interactions and validating complex call flows and backend i...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Genesys Cloud CX Good to have skills : NA Minimum 15 year of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Genesys Cloud CX Design and Architecture Engineer to lead the design, architecture, migration and deployment of Genesys Cloud solutions for enterprise-level contact center environments. You will play a critical role in delivering scalable, secure, and high-performance customer experience platforms by leveraging Genesys Cloud...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Genesys Contact Center QM Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Genesys Cloud CX Design and Architecture Engineer to lead the design, architecture, migration and deployment of Genesys Cloud solutions for enterprise-level contact center environments. You will play a critical role in delivering scalable, secure, and high-performance customer experience platforms by leveraging G...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Genesys Contact Center QM Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Genesys Cloud CX Design and Architecture Engineer to lead the design, architecture, migration and deployment of Genesys Cloud solutions for enterprise-level contact center environments. You will play a critical role in delivering scalable, secure, and high-performance customer experience platforms by leveraging G...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Genesys Cloud CX Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Genesys Cloud CX Design and Architecture Engineer to lead the design, architecture, migration and deployment of Genesys Cloud solutions for enterprise-level contact center environments. You will play a critical role in delivering scalable, secure, and high-performance customer experience platforms by leveraging Genesys Cl...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Connect Good to have skills : NA Minimum 12 year of experience is required Educational Qualification : 15 years full time education Summary :A seasoned technology leader with deep expertise in Amazon Connect and AWS ecosystem, responsible for driving contact center modernization initiatives. Proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. Lead the end-to-e...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Voice Engineer with 3 to 5 years of experience in Asterisk, Kamailio, SIP, WebRTC, and VoiceXML, along with strong scripting skills in Java. The ideal candidate will be responsible for designing, deploying, and maintaining real-time communication systems, ...

About The Role Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Amazon Connect Good to have skills : AWS Architecture, AWS Lambda Administration, Tech Solution Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Contact Center Engineer with strong hands-on expertise in Amazon Connect and related AWS services. The ideal candidate will design, implement, and support cloud-based contact center solutions, ensur...

About The Role Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Amazon Connect Good to have skills : AWS Architecture, AWS Lambda Administration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Contact Center Engineer with strong hands-on expertise in Amazon Connect and related AWS services. The ideal candidate will design, implement, and support cloud-based contact center solutions, ensuring high availability, scala...

LTIMindtree hiring for SDL/HLR engineers. Exp-4 to 8 yrs Notice period-immediate to 30 days only Location- Any ltimindtree location(PAN india) Mandatory skills- Product expertise :- we mainly need SDL/HLR engineers SDL HSS/HLR/EIR/UDM AAA NPC CSD If interested Share me these details along with cv in my email - Richa.Srivastava@ltimindtree.com Total Experience in SDL - relevant exp.in HLR- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- Current company- Share your passport size photo- Available for interview (Mention date and time)= Job Description- Good Knowledge of GSM/UMTS/LTE/IMS Networks and Call flows Solution...

Urgent Required US Travel QA Quality Analyst , monitoring Calls, Audit, QC etc Experienced candidates from Travel Domain ONLY Location:- Delhi Ncr/ Gurgaon/ Noida salary upto:-35 to 45k+Unlimited incentives Night Shift Rotational Shift / Rotational Off SHARE CVs - alkasharmahr24@gmail.com OR WhatsApp Alka Sharma 7991129288

Role & responsibilities Role and Responsibilities Must have 3+ years of experience in the required skills below. Candidate with Strong and deep understanding of IVR projects. Proficient in IVR Call Flow Testing using Dialog flow and Cyara, including Google Dialog flow simulation. Experience in Automation Testing and Web Service Testing Extensive Manual Testing Experience with IVR application including Test Planning, Test case Design, System and Functional Testing, Testing Complete projects deliverable within set timelines and quality standards - Mandatory. Experience in Contact Center technologies, understanding of call flows, call routing logic and data that drives testing call routing tech...

Components include: DNS, DHCP, AD, SMTP, SNMP, NTP, PKI Firewalls and AAA solutions F5 (LTM AFM/WAF/ASM) Experience: 5 10 Years of experience in the Network Security domain Roles and Responsibilities: Hands on Experience in Authority and Cache DNS Knowledge of creation of Zones, A record, PTR Entry, Zone file compilation, etc Knowledge of DNS tunneling, NS server, Root server related troubleshooting technique, delegation provisioning and troubleshooting techniques are must Analytical skills of abuse and anomalies in DNS traffic, DNS and DDoS attack experience is plus Provisioning knowledge on Views, Deletion, and various types of DNS records Hands on experience in DHCP Protocol and knowledge...

Strong in IMS E2E Call flow Good knowledge in 4G/5G Experienced in Test Plan creation Good Communication skill Strong problem solving skill Manage 10+ Test engineers

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Genesys Contact Center QM Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education Job Summary :We are seeking an experienced Genesys Cloud CX Lead with good exposure on Design and Architecture to lead the support, design, architect...

About The Role Project Role Solution Architect Project Role Description Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills Genesys Cloud CX Good to have skills Solution Architecture Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education Summary We are seeking an experienced Genesys Cloud CX Lead with good exposure on Design and Architecture to lead the support, design, architecture, ...

Who We Are Teva Pharmaceutical Industries Ltd (NYSE and TASE: TEVA) is a global leader in generic medicines, with innovative treatments in select areas, including CNS, pain and respiratory We deliver high-quality generic products and medicines in nearly every therapeutic area to address unmet patient needs We have an established presence in generics, specialty, OTC and API, building on more than a century-old legacy, with a fully integrated R&D function, strong operational base and global infrastructure and scale We strive to act in a socially and environmentally responsible way Headquartered in Israel, with production and research facilities around the globe, we employ 45,000 professionals,...

Role: Nice Incontact keywords: Nice, Incontact, IVR, Callflow Desired Experience Range: 4 - 10 years Location of Requirement: Chennai, Kolkata, Bangalore Responsibility Expectations from the role 1. experience in working on Nice InContact Cloud solution, in Depth Knowledge in In-Contact cloud solutions. 2. Knowledge of designing and development of strategies & IVR coding through In-Contact Studio, BAU support, knowledge in Java for IVR call flow coding and migration. 3. Ability to work on creating and writing APIs and good knowledge in writing SQL Scripts 4. Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools 5. Design and Development o...