26 Call Flow Jobs

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Specialist Summary :We are seeking a skilled 5G Core Network Specialist to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 2 (L2) support for 5G Core SA network functions in production environment.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload).Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations from Tier-1 support and provide timely resolution.2.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 3.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.4.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.5.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.6.Escalation & Coordination:Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement. 7.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:812 years of experience in Telecom industry with hands on experience in 5G Core.Mandatory experience with Nokia 5G Core-SA platform.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone.Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualification:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Engineer Summary :We are seeking a skilled 5G Core Network Engineer to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 1 (T1) support for 5G Core SA network functions in production environment.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload).Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations and provide timely resolution.2.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 3.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.4.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.5.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.6.Escalation & Coordination:Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement.7.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:36 years of experience in Telecom industry with hands on experience in 5G Core.Mandatory experience with Nokia 5G Core-SA platform.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone.Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualifications:BE / BTech15 years Full Time Education. Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : Software Defined Network and OperationsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Specialist Summary :We are seeking a skilled 5G Core Network Specialist to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 2 (L2) support for 5G Core SA network functions in production environment.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload).Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations from Tier-1 support and provide timely resolution.2.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 3.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.4.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.5.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.6.Escalation & Coordination:Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement. 7.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:812 years of experience in Telecom industry with hands on experience in 5G Core.Mandatory experience with Nokia 5G Core-SA platform.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone.Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualifications:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : Software Defined Network and OperationsMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops SME Summary :We are seeking a skilled 5G Core Network SME to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 2 (L2) support for 5G Core SA network functions in production environment.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload).Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations from Tier-1 support and provide timely resolution.2.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 3.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.4.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.5.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.6.Escalation & Coordination:Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement. 7.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:1218 years of experience in Telecom industry with hands on experience in 5G Core.Mandatory experience with Nokia 5G Core-SA platform.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone.Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualifications:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : Software Defined Network and OperationsMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops SME Summary :We are seeking a skilled 5G Core Network SME to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 2 (L2) support for 5G Core SA network functions in production environment.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload).Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations from Tier-1 support and provide timely resolution.2.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 3.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.4.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.5.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.6.Escalation & Coordination:Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement. 7.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance.Technical Skills and Professional Attributes:1218 years of experience in Telecom industry with hands on experience in 5G Core.Mandatory experience with Nokia 5G Core-SA platform.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone.Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualification:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : Software Defined Network and OperationsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Specialist Summary :We are seeking a skilled 5G Core Network Specialist to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 2 (L2) support for 5G Core SA network functions in production environment.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload).Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations from Tier-1 support and provide timely resolution.2.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 3.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.4.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.5.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.6.Escalation & Coordination:Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement. 7.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:812 years of experience in Telecom industry with hands on experience in 5G Core.Mandatory experience with Nokia 5G Core-SA platform.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone.Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualification:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Senior Engineer Summary :We are seeking a skilled 5G Core Network Senior Engineer to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 2 (L2) support for 5G Core SA network functions in production environment.Nokia EDR Operations & Support, Monitor and maintain the health of Nokia EDR systems. Perform log analysis and troubleshoot issues related to EDR generation, parsing, and delivery.Ensure EDRs are correctly generated for all relevant 5G Core functions (AMF, SMF, UPF, etc.) and interfaces (N4, N6, N11, etc.).Validate EDR formats and schemas against 3GPP and Nokia specifications.NCOM Platform Operations Operate and maintain the Nokia Cloud Operations Manager (NCOM) platform.Manage lifecycle operations of CNFs, VNFs, and network services (NSs) across distributed Kubernetes and OpenStack environments.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/PCF/CHF restarts, crashes, overload).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations from Tier-1 support and provide timely resolution.2. Automation & OrchestrationAutomate deployment, scaling, healing, and termination of network functions using NCOM.Develop and maintain Ansible playbooks, Helm charts, and GitOps pipelines (FluxCD, ArgoCD).Integrate NCOM with third-party systems using open APIs and custom plugins.3.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 4.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.5.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.6.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.7.Escalation & Coordination:Escalate unresolved issues to L3 teams, Nokia TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement.8.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:59 years of experience in Telecom industry with hands on experience.Mandatory experience with Nokia 5G Core-SA platform.Handson Experience on Nokia EDR Operations & Support, Monitor and maintain the health of Nokia EDR systems. Perform log analysis and troubleshoot issues related to EDR generation, parsing, and delivery.Experience on NCOM Platform Operations Operate and maintain the Nokia Cloud Operations Manager (NCOM) platformNF deployment and troubleshooting experience on deployment, scaling, healing, and termination of network functions using NCOM.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, SDL, NEDR, Provisioning and Flowone.In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualification:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Senior Engineer Summary :We are seeking a skilled 5G Core Senior Network Engineer to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 1 (T1) support for 5G Core SA network functions in production environment.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload).Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations and provide timely resolution.2.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 3.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.4.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.5.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.6.Escalation & Coordination:Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement.7.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:59 years of experience in Telecom industry with hands on experience in 5G Core.Mandatory experience with Nokia 5G Core-SA platform.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone.Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualification:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education

Job Description: Platform Architect (Amazon Connect) Responsibilities: Extensive experience with Salesforce and Amazon Connect. Strong understanding of cloud computing, data integration, and API management. Proven experience in using Agile approach for development with frequent sprints for business benefits realization. Experience in leading the design and/or development of solutions with a virtual team in remote locations. Strong appreciation and proven achievement in selecting appropriate tools for platform delivery. Proficiency in Salesforce development and customization (Apex, Visualforce, Lightning Components). Expertise in Amazon Connect configuration and integration. Expertise in configuring and maintaining Amazon Connect contact center environments. Experience to Develop and implement call flows, routing strategies, and IVR configurations. Handson in development and implementation of call flows, routing strategies, and IVR configurations. Integrate Amazon Connect with AWS services such as Lambda, RDS, DynamoDB, S3, Polly, CloudWatch, Lex, GenAI services like Bedrock , Sage maker etc.. Troubleshoot and resolve issues related to Amazon Connect, telephony, and system integrations. Can assist in scripting and automation to improve system efficiency. Work with business stakeholders to understand requirements and deliver technical solutions. Familiarity with and enthusiasm for DevOps, CI/CD, and SRE best practices Familiarity with API management and development (REST, SOAP, GraphQL). Excellent communication and presentation skills, able to engage conversations at all levels of senior management. Education Minimum bachelors degree preferably with in Computer Science or Engineering discipline. 15+ years IT experience, preferably 5+ years in Architect role 5+ years' experience in sizable IT projects.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Qualcomm XR Research India is rapidly expanding to offer state of the art XR solutions. To scale and strengthen our offering in this domain, we are seeking a systems architect who will drive the next-generation technologies and architecture, shaping the future of Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) use cases. Responsibilities: Your responsibilities will span across technical leadership, system architecture, software architecture, implementation and compute analysis. Here are the key aspects of your role: Drive technical workstreams related to perception, reprojection, split-processing and other XR technologies. Identify and deeply understand the use cases for AR/VR/MR applications. Collaborate with cross-functional teams to translate use case requirements into detailed implementation specifications. Define system and software architecture, considering hardware/software tradeoffs, compute and memory constraints. Optimize compute workload distribution across different subsystems on the SoC for efficient performance and power. Validate and optimize architecture definitions through system-level use case modeling. Prototype new use cases to understand the compute and memory requirements, and influence future software/hardware features and reference device specification. Minimum Qualifications: 9+ years of experience in systems engineering with a bachelors degree in electrical engineering, information systems, computer science, or related field. Hands-on experience in defining systems architecture and software design for multi-core architectures (CPUs, GPUs, DSPs, etc.), including performance analysis on heterogeneous architectures (core, multi-level cache, memory, etc.). Proficiency in documenting call flows and data flows for both software and hardware components. Strong communication skills and ability to work effectively in a team. Preferred Qualifications: 8+ years of experience in systems engineering with masters and/or PhD degree in electrical engineering, information systems, computer science. Proven expertise in AR/VR, computer vision, machine learning, perception, camera technology, graphics pipeline, hardware design, SoC architecture, HW/SW partitioning, and system modeling (power, performance). Proficiency in C++, and Object-Oriented SW design Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Title: Genesys Developer Location : PAN India (Hybrid) 10+ years of development and Implementation experience with contact center solutions On-premises and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting. Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes. Ability to trace and analyze call flows within Genesys strategies (Call Flow Debugging). Knowledge of Genesys Architect, IRD and Composer including call flows, workflows, and routing strategies. Strategy Development: Experience developing and deploying strategies in Genesys. Working Experience with eServices/Genesys Chat/Multimedia and GMS Callback Solutions. Call Flow Debugging: Ability to debug and troubleshoot call flows using Genesys tools and logs. Routing Strategy Analysis: Ability to analyze and optimize routing strategies for efficient call handling. Working experience on Major Genesys and NICE platform upgrades. Utilize Genesys cloud APIs, SDKs and tools to build integrations and extensions. Experience with Genesys products (PureCloud, Pure Engage, Pure Connect). Experience with call recording platforms (NICE, Genesys IR). Experience with Genesys Cloud APIs, SDKs and development tools. Knowledge on Genesys Cloud security features. Proficiency with programming languages (Java, Python, JavaScript). Roles & Responsibilities: Strong and confident knowledge in Contact Center network topology. Coordinate with other tech partners like Avaya, network partners and product vendors. Knowledge in Siebel CRM Application Integration. Familiar with Agile methodologies and related process. Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes. Ability to trace and analyze call flows within Genesys strategies. Knowledge of Genesys Architect, IRD and Composer including call flows, workflows, and routing strategies. Strategy Development: Experience developing and deploying strategies in Genesys. Call Flow Debugging: Ability to debug and troubleshoot call flows using Genesys tools and logs. Routing Strategy Analysis: Ability to analyze and optimize routing strategies for efficient call handling. Excellent problem-solving skills. Role & responsibilities Preferred candidate profile

Job Description: Responsibilities Develop technical expertise with 3GPP 5G SA SMF/UPF and LTE/NSA SGW/PGW and actively drive our 24x7 lab certification objective Participate in Sprint Planning and design discussions with the development team to ensure that automation objectives are met Effectively utilize project management tools such as Jira to track requirements, design, and deliveries of the project Develop expertise in the Automated Network Testing (ANT) platform and become an advocate for its use in both a lab and production environment Improve productivity for the overall team by proposing tools or processes that optimize our quality and rate of delivery Understand the business objectives of our team, organization, business unit, and company Create End-to-End (E2) test cases and post-validation templates using ANT Create Command-Line-Interface (CLI) test case template health checks using ANT and regular expressions Collaborate with platform teams, testers and infrastructure teams to troubleshoot automation, tooling and mobility infrastructure networks Participate in script lifecycle management including development, delivery, deployment, updates, defect management Basic Qualifications Expert level working experience with 3GPP Mobile Packet Core architecture, interfaces and call flows Specific focus on LTE/NSA SGW/PGW and 5G SA SMF/UPF Hand on experience on TCP/IP, UDP/QUIC protocols, SSL/TLS Encryptions etc Good understanding of Linux, Firewall (NAT/PAT etc ), networking and routing protocols (e g Ethernet, VLAN, BGP etc ) Expert level working experience troubleshooting mobility infrastructure and services Expert level working experience in creation and maintenance of Azure and Azure DevOps (ADO) concepts including specific experience with: Demonstrated ability to develop ADO Pipelines from the ground up (particularly yaml expressed pipelines) Demonstrated use of az cli commands within ADO Pipelines as a method to interact with Azure Resources Comprehension of the purpose and limitations of ADO agents ADO Repos and expanding understanding not only to the purpose but more specifically on branching and tagging methods to optimize code stored in repositories to handle the different environments Understanding the capabilities of Azure Keyvault (AKV) Use of Azure Container Registry (ACR) to maintain images and charts through tools used within the pipelines to import, tag, and extract artifacts Understanding of Azure Resource Manager (Endpoints and Service Principals) Understanding of Bicep and ARM Templates to build Azure Resources with particular emphasis on parameterization Demonstrated use of Azure Operator Service Manager (AOSM) Ability to articulate concepts, solutions, and standards to members of the project with various levels of skills sets through presentations and/or discussions Proficient in Python development 3+ Years of experience working with Regular Expressions (RegEx) 3+ Experience in K8s, Azure, Azure Dev Ops, CI/CD Hands on experience developing and maintaining automation scripts following Object Oriented Programming principles Excellent communication, collaboration, reporting, analytical and problem-solving skills Proficient with Agile testing methodologies and best practices Working knowledge of Robot framework, Selenium, Java script, JSON, YAML files etc Portfolio on GitHub or other platforms Interest in learning new tools and technologies Excellent communication skills (written and oral) and intercultural communication abilities Must have a win as one attitude, to work as a team to carry out projects on time with quality Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities AT&T is a fair chance employer and does not initiate a background check until an offer is made

Components include: DNS, DHCP, AD, SMTP, SNMP, NTP, PKI. Firewalls and AAA solutions. F5 (LTM AFM/WAF/ASM) Experience: 5-10 Years of experience in the Network Security domain. Roles and Responsibilities: Hands on Experience in Authority and Cache DNS. Knowledge of creation of Zones, A record, PTR Entry, Zone file compilation, etc. Knowledge of DNS tunneling, NS server, Root server related troubleshooting technique, delegation provisioning and troubleshooting techniques are must. Analytical skills of abuse and anomalies in DNS traffic, DNS and DDoS attack experience is plus. Provisioning knowledge on Views, Deletion, and various types of DNS records. Hands on experience in DHCP Protocol and knowledge of the DHCP message flow. Ability to troubleshoot the IP allocation and Failover issue from the logs. Working experience on AAA/Radius(Cisco ISE AAA) Protocols and strong knowledge of AAA call flow, Policy. Hand on experience on Cisco ISE with device administration. Device & user based authentication/Authorization from ISE. BYOD configuration. Hand on experience on Cisco ISE which includes the Creation of rules for user access to devices, user and device management. Basic knowledge of CNF, VNF, VMware and Cloud based architecture and operations experience is plus. Experience with other common protocols and services (FTP, TFTP, NTP, SNMP, syslog, Loadbalancers(F5) etc.) Hand on experience on F5 LTM/AFM/ASM/ WAF and have good knowledge of Tshoot skills. Firewall Installing, Configuring & troubleshooting Cisco ASA Firewall (ie, Packet tracer & Packet capture). VPN Configuring & Troubleshooting Site to Site IPSEC VPN, Remote Access VPN. UNIX system administration, preferably including Source, Centos, Linux, Solaris, and VMware certification is plus Good understanding of Linux command and Tshoot the skills. Knowledge of Web services, Scripting, and Database Management experience is plus. End to end responsible for the incident and for its notification to relevant stakeholders/interfaces and status reporting and follow up on TT from its creation until the incident has been solved and TT closed. Good team player and willing to work 24*7 shift basis.

As an FM Core Specialist, you will ensure end-to-end fault, incident, and problem management, focusing on resolution within SLA/OLA targets. You will handle high-level escalations for network incidents and provide expert analysis and resolution for complex faults requiring deep technical and procedural knowledge. You have: 11-15 years of experience in Packet Core (4G/5G) with a degree equivalent to B.E./B.Tech. Candidate should have relevant technical experience on Ericsson Packet Core Domain (5G Core Nodes AMF, SMF, UPF, NRF and LTE Nodes - MME, EPG SGW/PGW, PCRF). Must have Hands on Experience on 5G/LTE/VoLTE E2E call flows. Good exposure in IMS architecture with all the nodes. Call flows of 5G / LTE like Registration, Re-Registration, De-Registration, VoLTE Call, Break-in / Break-Out, Hand-over, roaming etc. It would be nice if you also had: Knowledge ofCloud Native Architecture and experience on Microservices, Kubernetes, Dockers, Containers. Knowledge on LTE and 5G EPC / 5G Core Architecture Interface and Protocols. Understanding Service Based Architectureconcepts/Network Slicing. Fault management/configuration of 5G SA Core Network and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Hand in Hand coordination with project for network integration activities and handle the Trouble ticket/CR within SLA. Customer Issue handling and ensuring the end customer services are maintained. MOP/WI preparation for the activities and new learnings and coordinate with care team for finding and analyzing the RCAs. Prepare, implement and verify the configuration and integration of a Node / System. Guiding team members to execute complex & critical configuration changes. Tracking of issues related to tools and timely escalation as per pre-defined matrix. Attending governance calls with region and internal teams. Also responsible for analyzing and implementation of feedback.

Role & responsibilities As a Genesys Cloud Developer - Delivery & Release, you will be responsible for designing, developing, and implementing Genesys Cloud solutions. You will work closely with client IT & Product Leadership team to analyze business requirements and ensure that the Genesys Cloud platform is fully integrated & utilized to the best. You will also be responsible for the deployment and release management of Genesys Cloud solutions. Role •Receives story assignments for build work and change requests •Participates in story pointing during sprint planning •Tests all items build in the dev org •Completes peer review for work done by other developers in dev org •Forms PR to test environment and requests PR approval •Responds to defects even if the work was completed by another team member Business acumen •Ability to understand how the things we build impact the front-line agents and the operations •Ability to explain how each built would benefit or change a business process •Connecting the technical delivery to the business concepts and goals •Ability to hear out numerous stakeholders with conflicting requirements and provide recommendations on a balanced solution to go forward •Ability to translate IT and technical terminology into business language Technical skills •2+ years working with Genesys Cloud objects and Architect flows

Lead New Services Short Description Engineering and Design Role in Core Services across Wireline & Wireless. Design, Develop or modify processes for deploying large-scale, carrier grade applications for creating an agile telecom 4G & 5G network spread across multiple data centers. Will work closely with partner’s Pre-sales/Sales/Product teams on new solutions offerings. Key Responsibilities 1. Thought Leadership & Strategic Thinking for Data/Voice solutions in telecom 2. Drive OEMs for developing products/features as per Airtel’s requirements 3. Good analytical experience in 5G Services to establish precise problematic areas and solutions, features associated with parameters, and further able to tune them as per network requirement 4. Ability to analyze complex problems & to present concepts clearly. 5. Manage and ensure timely delivery of solution documentation. 6. Create relevant charters, scope, high-level designs, ATP & NFA documents, and getting consensus / Sign-offs from Management 7. Provide innovative features and customizations for Business requirements and base-lining of version status Experience & Skills 1-5 years of experience in the Core domain with at least 1 years’ experience in product/system design of packet core/data services products like 5G Core, EPC, VoLTE/IMS,. Should have delivered new products and services to the market and should have a keen grasp of competition, international market & Diverse Technologies as well. Experience in developing next generation protocol stacks by converting the Business needs into products and service deliveries. Telecom Technology call flows preferably Voice/Data/SMS in any generation. Preferential exposure to IT subsystems, interfaces, charging (IN/ OCS), Mediation (Billing/OFCS), Provisioning, Business Intelligence. Expertise to interact with the highly competent representatives of Strategic partners and other vendors of International repute. Knowledge on the network protocols i.e. OSPF, m/e BGP, TCP, UDP, SIP, HTTP/2, GTP, TLS, Diameter etc. Sound understanding of Cloud environment and technologies like RH Open Stack / /VMware/Docker/Containers/Kubernetes/RH Openshift

Job Title: Tele Sales Executive Location: Bangalore Industry: Open (Applicable across Fintech, Telecom, Retail, etc.) Experience: Freshers Only Key Responsibilities: Conduct outbound calls to potential customers to explain and promote products or services. Communicate effectively in both English and Hindi to handle customer queries. Understand customer needs and offer suitable solutions or products. Follow up on leads and convert them into sales. Maintain daily call logs and update CRM systems. Meet daily/weekly/monthly sales targets. Handle objections professionally and resolve customer concerns promptly. Candidate Requirements: Minimum Qualification: 12th Pass or Graduate (any stream). Fluent in both English and Hindi (spoken communication is a must). Strong persuasive and negotiation skills. Good listening skills and the ability to handle pressure. Basic computer knowledge and ability to use CRM and MS Office tools. Self-motivated and goal-driven personality.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Qualcomm XR Research India is rapidly expanding to offer state of the art XR solutions. To scale and strengthen our offering in this domain, we are seeking a systems architect who will drive the next-generation technologies and architecture, shaping the future of Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) use cases. Responsibilities: Your responsibilities will span across technical leadership, system architecture, software architecture, implementation and compute analysis. Here are the key aspects of your role: Drive technical workstreams related to perception, reprojection, split-processing and other XR technologies. Identify and deeply understand the use cases for AR/VR/MR applications. Collaborate with cross-functional teams to translate use case requirements into detailed implementation specifications. Define system and software architecture, considering hardware/software tradeoffs, compute and memory constraints. Optimize compute workload distribution across different subsystems on the SoC for efficient performance and power. Validate and optimize architecture definitions through system-level use case modeling. Prototype new use cases to understand the compute and memory requirements, and influence future software/hardware features and reference device specification. Minimum Qualifications: 9+ years of experience in systems engineering with a bachelors degree in electrical engineering, information systems, computer science, or related field. Hands-on experience in defining systems architecture and software design for multi-core architectures (CPUs, GPUs, DSPs, etc.), including performance analysis on heterogeneous architectures (core, multi-level cache, memory, etc.). Proficiency in documenting call flows and data flows for both software and hardware components. Strong communication skills and ability to work effectively in a team. Preferred Qualifications: 8+ years of experience in systems engineering with masters and/or PhD degree in electrical engineering, information systems, computer science. Proven expertise in AR/VR, computer vision, machine learning, perception, camera technology, graphics pipeline, hardware design, SoC architecture, HW/SW partitioning, and system modeling (power, performance). Proficiency in C++, and Object-Oriented SW design Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc.

Dear Candidate, Greetings from Baroda Global Shared Services Limited!! (BGSSL) (A wholly owned subsidiary by Bank Of Baroda) Job responsibilities Role & responsibilities Dialer Operations Management Dialing Strategy and Optimization Campaign Management Compliance and Regulatory Adherence Dialer System Administration Vendor Management Continuous process improvement SIM/SIP Management Desired candidate profile Should have atleast 1-3 years of experience as Dialer in BPO setup Experience in ConVox will be preferable Well-versed SIP line management Well-versed with Campaign management Proactive approach Problem-solving skills Immediate joiner Ready to relocate to Vadodara (GJ) and Work From Office Interested candidates can mail their updated resume to below email IDs: harshavardhan.date@bgss.in & kapil.gautam@bgss.in For any queries, do contact us: 0265 - 2611804 / 06 Job location Baroda Global Shared Services Ltd. 4th Floor, Indra Complex, Near Spandan Circle, Sindhwai Mata Road, Manjalpur, Vadodara (GJ) Regards, HR Team - BGSSL

Job Description Job Title: 5G Core Deployment Engineer Location: Noida Experience: 3-7 or (Any) Job Description: We are looking for dynamic and technically skilled professionals to join our 5G Core deployment team. As a 5G Core Deployment Engineer, you will play a crucial role in deploying, testing, and troubleshooting 5G Core Network components in cloud-native environments. Key Responsibilities: Deploy and configure 5G Core Network Functions (NFs) such as AMF, SMF, UPF, NRF, PCF, etc. Perform end-to-end testing and troubleshoot 5G core components and call flows (Registration, PDU Session Establishment, etc.). Execute and manage containerized network function deployments using Kubernetes (K8s) . Monitor and validate network health, performance, and system logs for any operational issues. Collaborate with engineering and operations teams to resolve deployment and integration challenges. Work on cloud environments such as AWS , and contribute to infrastructure provisioning and scaling if applicable. Maintain documentation related to deployment procedures, configurations, and issue resolution Required Skills: Good understanding of 5G Core architecture and 5G call flows (especially Registration, Session Management, and Handover). Hands-on experience with Kubernetes (basic to intermediate level: Pods, Services, Helm charts, Logs). Familiarity with troubleshooting tools (e.g., tcpdump, Wireshark, logs from NFs). Basic experience or familiarity with cloud platforms like AWS is an added advantage. Understanding of virtualization and containerization (Docker knowledge is a plus). Good communication and problem-solving skills. Nice to Have: Experience with CI/CD pipelines , Git, Jenkins. Familiarity with Open5GS , Free5GC , or vendor-specific 5GC platforms (Ericsson, Nokia, Huawei, etc.). Exposure to network protocols such as SCTP, HTTP/2, GTP-U, etc. Educational Background: Bachelor's degree in Computer Science, Telecommunications, Electronics , or related fields.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Genesys Cloud CX Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Genesys Cloud CX.- Good To Have Skills: Experience with cloud-based application development.- Must have Genesys Architect & Developer with Data actions & integration experience.- Must have call Flow build experience with Data Tables, Call routing & Data actions in Genesys Experience.- Must have Genesys IVR development experience with Google dialogue or Genesys Flow engine bots.- Must be familiar with Genesys APl's and data.- Must be familiar with Genesys L3 support cases and escalation(s)- Strong understanding of application lifecycle management.- Familiarity with integration techniques for various business applications.- Experience in troubleshooting and optimizing application performance. Additional Information:- Must have 6+ years of working experience in Genesys with a minimum of 1-2 years in Genesys Cloud.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: The responsibilities of this individual will have a focus on managing VoIP, Web-Ex Contact Center solutions ensuring the smooth and efficient operations. Duties will also include service monitoring and maintenance, infrastructure and client support, and project/upgrade work for the supported services and technologies.Key Responsibilities:- Deployment, support, and troubleshootingDeploy, support, and troubleshoot various versions of TEAMS Phone System.- Strategic thinking and ability to take technical decisions and drive nitiatives -Communication across organizational levelsDiscuss Teams and Office 365 Platform Services with technical staff, project managers, and management.- Ability to lead complex projects and initiatives by demonstrating technical and strategic skills - PowerShell expertiseUtilize strong knowledge of PowerShell commands and scripting for system management.- Ribbon SBCs integrationExperience with Ribbon SBCs integrated with MS Teams Direct Routing, including deployment methodologies, best practices, and troubleshooting.- Poly (HP) Devices managementDeploy and troubleshoot Teams Phone System and Poly (HP) Devices, following best practices.- Unified Messaging integrationConfigure Teams audio, video, and telephony solutions, integrating them with M365- Manage Field Requests Handle requests from various resources, including creating and modifying agent profiles and IVR call flows.- Build/configure/implement call flowsDesign and implement call flow structures to enhance customer experience and operational efficiency.- TIER 3 operations and maintenance:Focus on day-to-day operations, preventive maintenance, and upgrade responsibilities in the call center environment.- Expertise in WxCCE componentsDemonstrate TIER 3 expertise in configuration and troubleshooting of WxCCE components.- Troubleshooting and log analysisCapture and interpret debug level logs for WxCCE and other UC environments to diagnose and resolve issues.- Support and stakeholder engagementProvide support to contact center stakeholders and ensure smooth operations through effective configuration and testing in WxCCE environments. Minimum Qualifications: 3+ years of IT-related work experience with a Bachelor's degree. OR 5+ years of IT-related work experience without a Bachelors degree. Physical Requirements: Frequently transports and installs equipment up to 20 lbs. Bachelor's/Masters in Information Technology or equivalentOverall 8+ Years of Experience with SBCs, Unified Communications and Contact Center technology.Any certifications in relevent Microsoft Technologies like MS-721, Webex Contact Center, etc. 8+ Years of Experience with SBCs, Unified Communications and Contact Center technology.Any certifications in relevent Microsoft Technologies like MS-721, Webex Contact Center, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

- Contact potential or existing clients.- Update client information in the database.- Explaining clients about the projects in detail- Coordinate with clients through voice calls, emails to explain projects in detail to convince the customers for site visits- Follow up with the client after a site visit to understand the client's site visit experience.- Preparation of MIS reports daily, weekly and monthly productivity tracker.- Maintain call quality by following audit sheet Sales call flow- Calling on leads generated by different marketing sources and converting them into site meetings.- Good at Customer follow-up- Should keep the record of Feedback - mails/phones ( communication channel)Key Skills: -- Confident- Good negotiation skills- Excellent written and verbal communication skills- Excellent pitch in Promoting the productsGender:-- Male/FemalePackage:-- No Bar for right candidate, hence NegotiableEmployment Type:-- Full Time- Work from Office- 10AM- 7PM This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Amazon Connect Tech Lead with 6 -8 years experience. Experience with Amazon Connect (Contact flows, queues, routing profile, agent hierarchies) Integration experience with Salesforce (Service Cloud Voice) Hands-on with AWS services AWS Lambda (for backend logic) Programming language Java or Python Amazon Lex (Voice/chat bots) CloudWatch IAM Proficiency in programming scripting Java Script, Nodejs Familiarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormation Solid experience in REST APIs and integration frameworks. Experience working in Agile Scrum environments Experience in Automating deployments of contact center setup using CI/CD pipelines or Terraform

Strong knowledge of Docker, containers, and Kubernetes is required. Must have knowledge in telecom IMS products i.e. I-CSCF, S-CSCF, and P-CSCF. Solid understanding of Helm charts and Helm-based deployments. Experience in deploying CFX-5000, TAS, SBC on platforms such as CFX 5000 OpenStack, VMware, CNF, and CNCS-based environments. Experience with cloud computing service models, including CaaS, PaaS, and IaaS. Knowledge of CFX-5000 CNF planning tools like Plato, TPD, and Acord. Practical experience with Cloud for both Cloud-Native Functions (CNF) and Virtual Network Functions (VNF). Strong understanding of SIP, Diameter and other IMS telecom protocols. In-depth knowledge of 4G, 5G, VoLTE, interfaces, protocols, and IMS architecture. Comprehensive understanding of IMS call flows is mandatory. Hands-on experience with CNF and VNF operations and deployment is essential. Proficient in Linux/Unix commands. Strong communication skills and a positive attitude are required. Practical experience with IMS node operations and deployment is mandatory.