AM- Information Technology

Responsibilities Managing uptime and SLA of the Business. Will be responsible to drive New project implementation from Network perspective end to end. Administering TCP/IP addresses and ensure the data is documented and up to date. Monitoring the network to determine capacity usage and escalate/ recommend necessary steps to reporting Manager. Will play key role in creation of procedure and standards of NOC operations. Resolution of network faults within the time frame defined by the SLAs Identifying LAN/WAN faults and resolving them through vendors providing maintenance services Updating documentation of the LAN, like IP address register, PC IDs, Router configurations, hardware, network diagrams as and when changes happen. Providing level 4 support for any network problems reported and troubleshooting the same in coordination with the vendor. Ensure the Network documents are updated for external and internal networks operating in TP. Planning, implementation, and configuration of monitoring and maintenance network hardware and telecommunications links, including routers, switches, IDS, load-balancing, etc for expansions of network Implementation and maintenance of network architecture components for managed services, including OS installation hardening management, implementation and maintenance of network monitoring toolsets Establish and maintain a redundant network operations environment, including substantial software and hardware fail-over; monitoring and testing the configuration performance Manage proper testing of the network environment, including simulations, stress testing, and benchmarks for both preventive maintenance and reporting purposes Implementation and maintenance with consistent improvement of network security measures