10 Alert Monitoring Jobs

Monitor, troubleshoot, and perform RCA on Linux-based systems with PostgreSQL & network expertise. Healthcare domain (PACS/HL7/DICOM) experience & alert tools like Nagios/Prometheus are a plus.

Roles and Responsibilities: Wintel L1 Basic Support / Monitoring 1. System Monitoring – Monitor server health, performance, and availability. 2. Ticket Handling – Log, categorize, and prioritize incidents using ITSM tools. 3. Basic Troubleshooting – Resolve login, printer access, mapped drives, and account lockouts. 4. Active Directory Tasks – Unlock user accounts, reset passwords, basic user/group changes. 5. Daily Checks – Perform server health checks (CPU, memory, disk space). 6. Patch Status Check – Verify if patches are applied; escalate if needed. 7. Backup Verification – Check backup job status and escalate failures. 8. Reboot Requests – Assist with planned or emergency server reboots. 9. Asset Documentation – Update server inventory and logs. 10. Escalation – Escalate complex issues to L2 with proper documentation. Backup & Storage – L1 (Monitoring & Basic Operations) 1. Daily Backup Monitoring – Check the status of backup jobs and report failures. 2. Ticket Management – Log, track, and update incidents or service requests in the ITSM tool. 3. Tape Handling – Perform physical tape mounting, labeling, rotation, and vaulting. 4. Basic Restore Requests – Initiate restore jobs as per standard procedures. 5. Report Generation – Prepare daily/weekly backup status and capacity reports. 6. Alert Monitoring – Monitor alerts from backup tools (e.g., NetBackup, Veeam, Commvault) and escalate as needed. 7. Drive Health Checks – Monitor backup hardware status like tape drives and disk libraries. 8. Catalog Jobs – Perform basic cataloging tasks or escalate if issues are found. 9. Media Management – Track tape/media movement and labeling based on retention policies. 10. Escalation – Escalate failed jobs or issues to L2/L3 with necessary logs and details.

Roles and Responsibilities: Wintel L1 Basic Support / Monitoring 1. System Monitoring – Monitor server health, performance, and availability. 2. Ticket Handling – Log, categorize, and prioritize incidents using ITSM tools. 3. Basic Troubleshooting – Resolve login, printer access, mapped drives, and account lockouts. 4. Active Directory Tasks – Unlock user accounts, reset passwords, basic user/group changes. 5. Daily Checks – Perform server health checks (CPU, memory, disk space). 6. Patch Status Check – Verify if patches are applied; escalate if needed. 7. Backup Verification – Check backup job status and escalate failures. 8. Reboot Requests – Assist with planned or emergency server reboots. 9. Asset Documentation – Update server inventory and logs. 10. Escalation – Escalate complex issues to L2 with proper documentation. Backup & Storage – L1 (Monitoring & Basic Operations) 1. Daily Backup Monitoring – Check the status of backup jobs and report failures. 2. Ticket Management – Log, track, and update incidents or service requests in the ITSM tool. 3. Tape Handling – Perform physical tape mounting, labeling, rotation, and vaulting. 4. Basic Restore Requests – Initiate restore jobs as per standard procedures. 5. Report Generation – Prepare daily/weekly backup status and capacity reports. 6. Alert Monitoring – Monitor alerts from backup tools (e.g., NetBackup, Veeam, Commvault) and escalate as needed. 7. Drive Health Checks – Monitor backup hardware status like tape drives and disk libraries. 8. Catalog Jobs – Perform basic cataloging tasks or escalate if issues are found. 9. Media Management – Track tape/media movement and labeling based on retention policies. 10. Escalation – Escalate failed jobs or issues to L2/L3 with necessary logs and details.

As a Network Engineer at Flex, you will play a crucial role in ensuring the smooth operation and optimization of our LAN and WAN environments. Your expertise in routing protocols such as OSPF, EIGRP, and BGP will be vital in maintaining network connectivity and resolving any day-to-day issues that may arise. Your responsibilities will include attending to corporate LAN switching, implementing switching technologies like VLAN, VTP, and trunking for enhanced security, and troubleshooting connectivity issues at both Layer-2 and Layer-3 levels. Your proficiency in scripting tools like Python will be beneficial for automation tasks. Monitoring and managing the network to maximize uptime will be a key focus area, along with assisting in creating and implementing documentation and procedures to support service operations. You will be required to keep track of network and telecom infrastructure, provide suggestions for improvements, and collaborate with service providers/vendors to resolve escalated issues. In addition, you will be responsible for maintaining key monitoring systems like NMIS and SolarWinds, contributing to data analytics and report creation, performing daily health checks, and ensuring timely closure of support issues within defined SLAs. Collaboration with global peers to leverage knowledge and expertise will also be a part of your role. To excel in this position, you should have a minimum of 4 years of networking experience, strong communication skills, and analytical abilities. Your flexibility to work in 24/7 rotational shifts, technical expertise in routing, switching, security, and traffic optimization, as well as operational knowledge of SNMP, NetFlow protocols, and network monitoring tools will be essential. Your commitment to effective communication, escalation management, alert monitoring, troubleshooting, and ticket handling will be highly valued. In return for your exceptional work, Flex offers benefits such as health insurance and paid time off, recognizing and rewarding your contributions to the team's success. If you are passionate about network engineering and eager to contribute to a dynamic and inclusive work environment, we encourage you to apply and be part of our team dedicated to creating extraordinary solutions.,

The role of SAP S/4HANA and SAP ABAP Database Performance Specialist at Capgemini requires a professional with over 9 years of experience. As a SAP S/4HANA Data Performance Specialist, you will face the challenge of optimizing performance queries and managing large database setups. It is crucial for the ideal candidate to possess ABAP knowledge in order to delve into code intricacies, conduct debugging, comprehend business logic, and address business queries effectively. Key responsibilities of the role include working extensively on performance query optimization, understanding table partitioning, NSE, and archiving concepts related to database capacity management. Additionally, familiarity with data distribution techniques and experience with HANA DB installations is advantageous. The candidate should hold a Diploma or Bachelor's degree in a relevant field and have 1-5 years of experience in database administration, particularly focusing on HANA and MS-SQL. Proficiency in RDBMS management, backup, recovery, and decommissioning processes is essential. The role demands skills in incident management, database performance optimization, and recovery within a 24x7 operational environment. Strong problem-solving capabilities, troubleshooting skills, and alert monitoring abilities are highly valued. Excellent communication skills are required for effectively managing incidents and service requests under pressure. The position is also open for SAP HANA consultants seeking a career transition to focus on database administration. The compensation for this position is in line with market standards, and the notice period for joining is immediate or within 30 days. Interested candidates are encouraged to share their resumes with sobha.b@decimalbs.com.,

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology, we set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of - consultant- Java developer Responsibilities Handle L3 support issues with Supporting/Troubleshooting Java applications. Support and automation engineer to support and improve a production environment that consist of elastic search, Java applications, custom platforms and multi node clusters of windows and Linux servers. Should be a support person, not a developer who does support on the side. Should bring great coordination and communication skills. Motivated self-learner with ability to learn customer specific custom tools and platforms Daily monitoring of alerts, triage of issues by performing environment analysis, log analysis and providing tactical solutions Opportunistically, look for root cause and provide long term fixes or automations Maintain the upkeep of the environment by owning Dev-ops techniques to deploy code, upgrade environments Alert monitoring, triage and troubleshooting Linux (Advanced), Shell Scripting Java Application Code understanding Qualifications we seek in you! Minimum qualifications Bachelor&rsquos degree in computer science, Information Strong communication and collaboration abilities. Preferred qualifications Financial services industry experience preferred. Experience in Java, Linux, Shell Scripting. Understanding of DevOps methodologies. Strong written and verbal communication skills. Experience in L3 Application Support environments. Shift Flexible to rotational shifts- as the candidate may have to work with global teams across different time zones. Why join Genpact . Lead AI-first transformation - Build and scale AI solutions that redefine industries . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills . Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace . Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

This is a full-time opportunity to be part of a very exciting team within the Site Reliability Organization. You will be supporting our production support environment that runs on the latest technologies, platforms, and tools. You will manage the tech production support tasks and activities as per laid down guidelines. It is essential to proactively monitor alerts and system performance for issues. You will run Incident Management processes and Incident Command functions on high severity issues. Additionally, you will create or maintain operational runbooks to ensure smooth operations. It is crucial to establish feedback loops for discovered production patterns to ensure constant stability and drive iterative improvements. In this role, you will support the engagement 24*7, which implies working in morning, afternoon, or night shifts on a rotation basis. You will also be required to work on weekends and holidays on a rotation basis. Other duties as needed or required will also be a part of your responsibilities. Requirements for this position include 0-2 years of experience, MCA or B. Tech in Computer Science, excellent verbal, written, and interpersonal skills. You should be a quick learner and a good team player with a positive attitude towards work. It is important to showcase flexibility at work and be able to understand and follow verbal and written instructions with minimal supervision.,

You are M&G Global Services Private Limited, a fully owned subsidiary of the M&G plc group of companies, dedicated to providing a range of value-adding services since 2003. Your purpose is to instill real confidence in individuals to invest their money wisely. Operating as an international savings and investments business for over 170 years, you offer financial products and services through Asset Management, Life, and Wealth segments, aiming to deliver superior financial outcomes for clients and shareholders. As Lead Engineer Technology Command Centre Specialist, you will manage a team responsible for monitoring and maintaining IT infrastructure and application operations to ensure the availability and performance of critical business platforms. Your role involves proactive incident management, effective communication during bridge calls, and collaboration with support teams to ensure timely incident resolution. Experience with monitoring tools like SolarWinds, AppDynamics, Dynatrace, and Splunk is essential for maintaining optimal system performance. Your team will support UK and India business operations, with extended coverage for Asia Pacific regions, requiring flexibility in working hours in a 24/7 model. Ensuring a balanced roster to meet business needs while prioritizing work-life balance for team members is crucial for productivity and job satisfaction. In this role, team management skills are key, leading 24x7 monitoring, incident management, root cause analysis, and performance optimization. You will coordinate efforts during IT incidents, analyze alerts, collaborate with infrastructure teams, generate reports, and drive continuous improvement through process optimization and automation tools. Strong communication, engagement, and interpersonal skills are necessary for effective coordination with cross-functional teams. The ideal candidate is passionate about leading a motivated team, adaptable to fast-paced environments, curious to learn and develop technical skills, collaborative yet self-motivated, taking ownership of tasks, and able to challenge and speak up when needed. A Bachelor's degree in science, Information Technology, or related field, along with 7+ years of technology work experience and proficiency in monitoring tools are required. Basic Cloud certifications and soft skills like excellent communication, team management, analytical skills, and the ability to work under pressure are advantageous. Embodying M&G Behaviours of "Tell it like it is," "Own it now," and "Move it forward together," with care and integrity, is fundamental for success in this role.,

You will be working as a DC Operations - L2 Specialist in the Madurai location with 2.5-5 years of experience in India. Your role will involve alert monitoring and ITIL process experience, specifically in incident management and change management modules. You should have hands-on experience with alert monitoring tools like SCOM, Solarwinds, Control Up, Citrix Director, ITSM tools such as Remedy, ServiceNow, batch job scheduling, start/stop backup jobs, and backup monitoring tools like Networker. As a Specialist, you need to be adaptable to changing priorities, able to create Run books, SOP's, review documentation regularly, and act as a liaison between customers and the Project team. You will be responsible for performing and documenting RCAs for all issues, managing alerts/incidents on a 24x7 on-call/email rotation, and coordinating with international teams effectively. Furthermore, you will assign work within the team and to technical team members when necessary, act as a Subject Matter Expert (SME), ensure positive customer experience through First Call Resolution, and support on-call escalations by conducting root cause analysis. Your responsibilities also include resolving tickets within agreed SLAs, updating the knowledge base, providing training to new team members, and maintaining quality standards and regulatory compliance. To excel in this role, you must have a B-Tech qualification and possess strong communication, coordination, and presentation skills. Your ability to track outstanding actions, manage escalations, and demonstrate expertise through presentations will be crucial for success in this position.,

You will be joining M&G Global Services Private Limited, a subsidiary of M&G plc group of companies, as a Technology Command Centre Specialist. In this role, you will be responsible for monitoring and managing IT infrastructure & application operations to ensure the availability and performance of critical business platforms. Your proactive approach to incident management, effective communication during bridge calls, and collaboration with support teams will be crucial in driving timely resolution of incidents. Experience with monitoring and observability tools like SolarWinds, AppDynamics, Dynatrace, Splunk, etc., will be essential for maintaining optimal system performance. Your role will involve supporting the UK and India business with extended support for Asia Pacific regions, requiring flexibility in working hours in a 24/7 model to meet business needs. To succeed in this role, you must possess the following skills and qualifications: - Incident Management: Respond quickly to and manage IT incidents, lead bridge calls, and coordinate efforts among support teams and stakeholders. - Alert Monitoring: Analyze and interpret system alerts to identify root causes and troubleshoot issues. - System Performance: Collaborate with infrastructure & application teams to ensure high availability and performance of systems. - Reporting: Generate reports and metrics related to system performance and incident response times. - Communication: Act as a central point of communication during incidents and provide regular updates to stakeholders. - Continuous Improvement: Identify opportunities for process optimization and leverage AI & automation tools for higher application availability. - Education: Bachelor's degree in science, Information Technology, Computer Science, or related field preferred. - Experience: Minimum 5+ years of technology work experience with at least 3 years in infrastructure & application monitoring and incident management. Additionally, the following soft skills are required: - Strong analytical skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work effectively in high-pressure situations. As a Technology Command Centre Specialist at M&G Global Services, you will have the opportunity to work in a dynamic environment, collaborate with cross-functional teams, and contribute to the company's goal of being the best loved and most successful savings and investments company in the world. If you are passionate about providing exceptional service, eager to learn and develop your technical skills, and can work both independently and as part of a team, we encourage you to apply.,