Job Title : Lead DevOps Engineer Experience : 10+ Years Job type : Full time Location : Gurgaon (WFO) Position Overview The DevOps Engineer is responsible for designing, implementing, and maintaining CI/CD pipelines, cloud infrastructure, and system reliability for the Microservice based environment. This role requires expertise in containerization (Docker, Kubernetes), AWS Cloud Technology, CI/CD, and system monitoring (Prometheus, Grafana). The DevOps Engineer will work closely with DevOps Team, Developers, QA Teams, and Security Engineers to streamline deployments, enhance system scalability, and improve automation processes. Primary Responsibilities: 1. Implement, manage, and optimize CI/CD pipelines for seamless deployments. 2. Manage and maintain Amazon EKS clusters, ensuring high availability and performance. 3. Automate infrastructure provisioning and configuration management. 4. Ensure high availability, scalability, and security of AWS cloud-based environments. 5. To manage Linux based EC2 Instances for multiple applications. 6. Monitor system health, performance, and security vulnerabilities. Execution: Built and managed CI/CD pipelines using Jenkins, GitHub Actions, AWS CodeCommit, SonarQube, Maven, and Nexus. Built and managed CI/CD pipelines using Jenkins, GitHub Actions, AWS Code Commit, SonarQube, Maven, and Nexus. green, canary). Provisioned and managed AWS infrastructure (EC2, S3, RDS, Lambda, EKS) using Terraform, CloudFormation, and Ansible. Deployed secure, scalable Kubernetes (EKS) clusters with monitoring, scaling, and compliance controls. Implemented IAM, RBAC, API Gateway security, secrets management, and ensured SOC2/GDPR compliance. Collaborated with Dev, QA, and Security teams; maintained CI/CD and infra documentation; conducted training sessions. Tech Stack: Jenkins, GitHub Actions, Docker, Kubernetes (EKS), Helm, Terraform, AWS, Prometheus, Grafana, ELK, IAM, API Gateway External: • Cloud Service Providers (AWS) Infrastructure scaling and optimization. • Third-party API vendors Security compliance and API gateway configurations. Essential Qualifications • Bachelor's or Master’s in Computer Science, IT, or related field (Mandatory). • AWS Certified Solution Architect and Kubernetes Certification (Preferred). Relevant Experience: • 10+ years of experience in DevOps, EKS, AWS Cloud Technology and CI/CD pipeline management. • Expertise in Docker, Kubernetes and AWS Cloud Technology • Hands-on experience in CI/CD automation, infrastructure scaling, and system monitoring. • Hands-on experience to manage Microservice based applications. • Strong knowledge of cloud security, IAM best practices, and network security policies. • Proven ability to optimize cloud cost and performance. Behavioral Competencies • Technical Leadership – Strong understanding of DevSecOps best practices and system automation. • Analytical & Problem-Solving – Skilled in troubleshooting infrastructure and CI/CD issues. • Collaboration & Communication – Works effectively across teams to improve automation and deployment efficiency. • Security-Focused Mindset – Ensures compliance with security best practices and regulatory standards.
Responsibilities: Monitoring the customer IT infrastructure using Webkorps provided monitoring tools. Respond to the customer calls and open support ticket. Respond to the monitoring Alerts. Respond to the service & incident support tickets. Contacting customer to find out the nature of the problem. Categorize and set priority for the support tickets. Providing technical support via remote-access, follow 1st call resolution process. Troubleshooting hardware and software issues as per the SOP defined. Good Understanding on Windows & Linux OS, AD/DHCP/DNS, Azure/AWS IaaS, O365, Google Work Space, Network infrastructure. Support for O365/Google email infra, Computer software including OS, Office, Anti-Virus, Other Apps Troubleshooting Network Devices and connection issues up to L1. Handle Level L1 issues and adhere to escalation matrix. Log calls into Webkorps provided ITSM based ticketing systems and follow ITSM Process. Follow up for open tickets and update the completed support tasks on ticket worklog and reports. Maintaining good client relations. Tracking and managing work records. Job Type: Full-time Shift: Day shift Work Days: Monday to Friday Experience: IT Help Desk: 1 year (Required) Location: Indore, Madhya Pradesh (Required) Work Location: In person
Key Responsibilities: Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware. Utilize API knowledge to address technical inquiries and challenges. Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner. Maintain accurate and up-to-date technical documentation for internal use and customer reference. Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement. Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests. Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions. Requirements: Minimum 1 year of experience in offshore (international) voice and chat technical support. (Must have) Solid understanding of basic software/hardware troubleshooting and API concepts. Proficient in using support tools such as Salesforce, Jira, and Zoom . Strong communication and interpersonal skills with a customer-focused approach. Excellent analytical and problem-solving skills. Strong adaptability and a willingness to learn new technologies. Ability to work permanent night shifts. Job Type: Full-time Shift: Night shift Work Days: Monday to Friday Experience: International voice process: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person
Overview : As a US IT Recruiter, you will be responsible for sourcing, screening, and qualifying candidates to fill IT positions for our clients. You will work closely with our team of experienced recruiters to identify top talent and match them with the right opportunities. Roles and Responsibilities: 1. Utilize various sourcing techniques including job boards, social media, networking, and referrals to identify potential candidates. 2. Review resumes and applications to assess candidate qualifications and fit for specific positions. 3. Conduct phone and video interviews to evaluate candidate skills, experience, and cultural fit. 4. Must be excellent in communication skills oral and written. 5. Passion for learning and professional development in the recruiting field. Job Type: Full-time Schedule: Monday to Friday Night shift Work Location: In person
Overview : As a US IT Recruiter, you will be responsible for sourcing, screening, and qualifying candidates to fill IT positions for our clients. You will work closely with our team of experienced recruiters to identify top talent and match them with the right opportunities. Roles and Responsibilities: 1. Utilize various sourcing techniques including job boards, social media, networking, and referrals to identify potential candidates. 2. Review resumes and applications to assess candidate qualifications and fit for specific positions. 3. Conduct phone and video interviews to evaluate candidate skills, experience, and cultural fit. 4. Must be excellent in communication skills oral and written. 5. Passion for learning and professional development in the recruiting field. Job Type: Full-time Schedule: Monday to Friday Night shift Work Location: In person
Job Summary: We are hiring a skilled Python Developer with expertise in ML, NLP, or computer vision. The ideal candidate should be proficient in Python and libraries like TensorFlow, PyTorch, and OpenCV, with experience in data handling, cloud platforms, and MLOps tools. Experience with LLMs or Generative AI is a plus. Required Skills: Proficiency in Python and libraries such as TensorFlow, PyTorch, Scikit-learn, OpenCV. Strong understanding of ML algorithms, NLP, and/or computer vision. Experience with data manipulation and cleaning using Pandas, NumPy. Familiarity with cloud platforms (AWS/GCP/Azure) and MLOps tools (Docker, MLflow). Understanding of AI model evaluation metrics and real-time inference. Preferred Qualifications: Bachelor’s or Master’s in Computer Science, AI, or related fields. Experience with large language models (LLMs), Transformers, or Generative AI. Knowledge of data privacy, security, and model fairness principles. Job Type: Full-time Location Type: In-person Schedule: Day shift Monday to Friday Experience: Python: 5 years (Required) AI/ML: 4 years (Required) Work Location: In person
Overview : As a US IT Recruiter, you will be responsible for sourcing, screening, and qualifying candidates to fill IT positions for our clients. You will work closely with our team of experienced recruiters to identify top talent and match them with the right opportunities. Roles and Responsibilities: 1. Utilize various sourcing techniques including job boards, social media, networking, and referrals to identify potential candidates. 2. Review resumes and applications to assess candidate qualifications and fit for specific positions. 3. Conduct phone and video interviews to evaluate candidate skills, experience, and cultural fit. 4. Must be excellent in communication skills oral and written. 5. Passion for learning and professional development in the recruiting field. Job Types: Full-time, Permanent Schedule: Fixed shift Night shift Shift availability: Night Shift (Preferred) Work Location: In person
Overview : As a US IT Recruiter, you will be responsible for sourcing, screening, and qualifying candidates to fill IT positions for our clients. You will work closely with our team of experienced recruiters to identify top talent and match them with the right opportunities. Roles and Responsibilities: 1. Utilize various sourcing techniques including job boards, social media, networking, and referrals to identify potential candidates. 2. Review resumes and applications to assess candidate qualifications and fit for specific positions. 3. Conduct phone and video interviews to evaluate candidate skills, experience, and cultural fit. 4. Must be excellent in communication skills oral and written. 5. Passion for learning and professional development in the recruiting field. Job Types: Full-time, Permanent Schedule: Fixed shift Night shift Shift availability: Night Shift (Preferred) Work Location: In person
Technical Skills: Ability to diagnose and troubleshoot basic technical issues Basic laptop configuration and repair Desktop hardware troubleshooting and part replacement Printer/Scanner and HUB/Switch installation Basic networking and antivirus support at the client site Good knowledge of Office 365 and Microsoft 365 apps Familiarity with ITIL practices Understanding of drivers, patches, and tools download from OEM websites Tools & Coordination: Experience with ticket logging tools Vendor coordination for logging tickets with OEMs and following up until closure Alert monitoring, follow-up, and call closure support, including investigation and analysis Soft Skills: Excellent problem-solving and multitasking abilities Customer-oriented attitude Excellent communication skills Fluent in English Job Types: Full-time, Permanent Shift: Day shift Experience: IT support: 1 year (Required) Work Location: In person
An O365 Admin Level 2 job description typically focuses on providing second-level support for Microsoft 365 services, troubleshooting escalated issues, and managing user accounts, licenses, and security settings. Responsibilities include monitoring service health, assisting with user onboarding and offboarding, and potentially supporting MDM policies through tools like Intune. Responsibilities: Monitoring service health dashboards and proactively addressing issues. Handle escalated issues. Administering and maintaining various Office 365 services like Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD. Managing user provisioning, license assignment, and access controls. Resolving escalated issues related to mail flow, calendar syncing, Teams functionality, and other service issues. Configuring and managing security settings and compliance features. Maintaining documentation of troubleshooting steps, SOPs, and knowledge base articles. Contributing to automation and efficiency improvements using PowerShell scripting. Collaborating with other IT teams to troubleshoot and resolve technical issues. Keeping up-to-date on new features, updates, and best practices. Good working knowledge on Mobile Device Management (MDM), Intune. Good understanding on Enterprise Mobility & Security features. Good working knowledge on data backup and data loss prevention plans. Collaborate with other IT professionals to integrate Office 365 with other systems. Creating and managing user accounts, including assigning licenses and resetting passwords Troubleshooting connectivity problems and access issues. Providing basic technical support to end-users. Educating users on best practices and new features. Monitoring service health and performance, reporting on issues. Enforcing basic security policies and best practices. Assisting with license assignments and management. Maintaining up-to-date documentation of systems and processes. Providing end-user training on Microsoft applications and features Job Types: Full-time, Permanent Schedule: Monday to Friday Experience: O365: 3 years (Required) Work Location: In person
Key Responsibilities: Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware. Utilize API knowledge to address technical inquiries and challenges. Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner. Maintain accurate and up-to-date technical documentation for internal use and customer reference. Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement. Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests. Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions. Requirements: Minimum 3 year of experience in offshore (international) voice and chat technical support. (Must have) Solid understanding of basic software/hardware troubleshooting and API concepts. Proficient in using support tools such as Salesforce, Jira, and Zoom . Strong communication and interpersonal skills with a customer-focused approach. Excellent analytical and problem-solving skills. Strong adaptability and a willingness to learn new technologies. Ability to work permanent night shifts. Job Types: Full-time, Permanent Shift: Night shift Work Days: Monday to Friday Experience: Technical Support: 4 years (Required) International voice process: 3 years (Required) Work Location: In person
Job Description Designation: QA Engineer Experience : 6months - 3 Years Location: Indore (M. P.) - Work from office Role: Full time Responsibilities: Review and analyze system specifications. Execute test cases (manual or automated) and analyze results Evaluate product code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Create a large dummy dataset in order to do the performance testing Gather Performance Testing Requirements Conduct system performance testing to ensure system reliability, capacity, and scalability. Work with the testing team to develop performance test plans and cases . Requirements: Excellent communication skills Proven experience as a Quality Assurance Tester or similar role Experience in project management and QA methodology Good experience with automation testing tools. Familiarity with Agile frameworks and regression testing is a plus. Attention to detail Analytical mind and problem-solving aptitude Write documentation for automated processes including test plans, test procedures, and test cases. Job Types: Full-time, Permanent Pay: Up to ₹55,179.30 per month Work Location: In person Speak with the employer +91 8319592630
Job Description: We are looking for a Bench sales recruiter to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a IT Marketing / Sales role with advancement potential. Responsibility: Your primary responsibility will be to identify our bench resources for different tech stacks and market their profile through various job portals / boards to get the interviews and make them align with the respective clients to get the interview executed successfully and keep in touch with the clients till they receive the final confirmation on it. Must be responsible to build up the data and show the complete report on a weekly basis. Requirements and skills: Experience in management or a similar/relevant field (e.g., Sales, Customer Services, recruitment etc.) Sound understanding of various Tech Stacks. Must be able to talk to US customers and understand the detailed job requisition. Strong verbal and written presentation skills. Bachelor degree required in any stream. Job Type: Permanent Experience: Bench Sales recruiter: 1 year (Required) Shift availability: Night Shift (Preferred) Work Location: In person
Designation: IT Product Sales Specialist Location : Indore (M. P.) - Work from office Duration : Full time (Night Shift) Position Overview: We are seeking a dynamic and motivated IT Product Sales Specialist to join our sales team. The ideal candidate will excel in identifying customer needs, demonstrating product solutions, and driving sales in the competitive IT landscape. This role offers an excellent opportunity to contribute to our growth while advancing your career in IT sales. Key Responsibilities: Sales Execution: Generate and qualify leads through research, cold calling, and networking. Conduct product presentations and demonstrations to prospective clients. Negotiate and close sales to meet or exceed targets. Client Relationship Management: Build and maintain strong relationships with new and existing clients. Act as a trusted advisor by understanding client needs and proposing suitable IT solutions. Provide after-sales support to ensure customer satisfaction and retention. Product Knowledge: Gain a thorough understanding of the IT products and services offered by the company. Stay updated on industry trends, competitor offerings, and emerging technologies. Reporting and Documentation: Maintain accurate records of sales activities, client interactions, and forecasts in CRM tools. Prepare regular sales reports and market feedback for management review. Collaboration: Work closely with the marketing and technical teams to align sales strategies with business goals. Collaborate with internal stakeholders to customize solutions for clients. Qualifications and Skills: Bachelor’s degree in Business, IT, or a related field (preferred). Experience in IT product sales or a related role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT solutions such as SaaS, cloud computing, networking, or cybersecurity. Excellent communication, presentation, and negotiation skills. Proficiency in CRM software and Microsoft Office Suite. Self-motivated with strong organizational and time management skills. Preferred Skills: Experience in B2B sales or working with mid-size to large enterprises. Ability to handle client objections and provide compelling solutions. Knowledge of local and regional IT markets. Job Type: Full-time Pay: ₹9,408.96 - ₹36,863.96 per month Benefits: Paid sick time Provident Fund Work Location: In person
Job Title: Technical Recruiter Location : Indore, M.P. (Work from Office) Employment Type: Full-Time Shift : Day Shift Job Description: We are looking for an experienced and dynamic Technical Recruiter to join our team at our Indore office. The ideal candidate will have a solid background in recruiting for technical positions, with the ability to source and attract top talent across various technology domains. Key Responsibilities: ● Sourcing Talent: Actively use multiple job portals such as Naukri.com, LinkedIn, Monster, and other recruitment platforms to source and attract candidates for technical roles. ● Full-Cycle Recruitment: Manage the entire recruitment process from initial candidate sourcing to final offer negotiations, ensuring a smooth and efficient experience for all parties involved. ● Technical Acumen: Possess a sound understanding of various technologies, including but not limited to Ruby on Rails (RoR), React JS, Java, .NET, PHP, Python, Android/Mobile development, to assess and recruit for diverse technical roles. ● In-House Recruitment: Experience in both in-house and international recruitment, ensuring the ability to handle a diverse set of hiring needs. Required Skills & Qualifications: ● Experience in in-house or international recruitment, with a focus on technical roles. ● Proficient in using job portals such as Naukri.com, LinkedIn, Monster, and other relevant platforms. ● Strong understanding of various technical stacks like ROR, React JS, Java, .NET, PHP, Python, Android/Mobile Development. ● Excellent communication and interpersonal skills to effectively manage candidate interactions and coordinate with internal teams.● Ability to work in a fast-paced environment, meet tight deadlines, and handle multiple priorities simultaneously. Job Type: Full-time Experience: IT Recruitment: 1 year (Required) Work Location: In person
Position Overview: We are seeking a dynamic and motivated IT Product Sales Executive to join our sales team. The ideal candidate will excel in identifying customer needs, demonstrating product solutions, and driving sales in the competitive IT landscape. This role offers an excellent opportunity to contribute to our growth while advancing your career in IT sales . Key Responsibilities: Sales Execution: Generate and qualify leads through research, cold calling, and networking. Conduct product presentations and demonstrations to prospective clients. Negotiate and close sales to meet or exceed targets. Client Relationship Management: Build and maintain strong relationships with new and existing clients. Act as a trusted advisor by understanding client needs and proposing suitable IT solutions. Provide after-sales support to ensure customer satisfaction and retention. Product Knowledge: Gain a thorough understanding of the IT products and services offered by the company. Stay updated on industry trends, competitor offerings, and emerging technologies. Reporting and Documentation: Maintain accurate records of sales activities, client interactions, and forecasts in CRM tools. Prepare regular sales reports and market feedback for management review. Collaboration: Work closely with the marketing and technical teams to align sales strategies with business goals. Collaborate with internal stakeholders to customize solutions for clients. Qualifications and Skills: Bachelor’s degree in Business, IT, or a related field (preferred). Proven track record of meeting or exceeding sales targets. Strong understanding of IT solutions such as SaaS, cloud computing, networking, or cybersecurity. Excellent communication, presentation, and negotiation skills. Proficiency in CRM software and Microsoft Office Suite. Self-motivated with strong organizational and time management skills. Preferred Skills: Experience in B2B sales or working with mid-size to large enterprises. Ability to handle client objections and provide compelling solutions. Knowledge of local and regional IT markets. Job Type: Full-time Experience: International Sales: 1 year (Required) Shift availability: Night Shift (Preferred) Work Location: In person
Position Overview: We are seeking a dynamic and motivated IT Product Sales Executive to join our sales team. The ideal candidate will excel in identifying customer needs, demonstrating product solutions, and driving sales in the competitive IT landscape. This role offers an excellent opportunity to contribute to our growth while advancing your career in IT sales . Key Responsibilities: Sales Execution: Generate and qualify leads through research, cold calling, and networking. Conduct product presentations and demonstrations to prospective clients. Negotiate and close sales to meet or exceed targets. Client Relationship Management: Build and maintain strong relationships with new and existing clients. Act as a trusted advisor by understanding client needs and proposing suitable IT solutions. Provide after-sales support to ensure customer satisfaction and retention. Product Knowledge: Gain a thorough understanding of the IT products and services offered by the company. Stay updated on industry trends, competitor offerings, and emerging technologies. Reporting and Documentation: Maintain accurate records of sales activities, client interactions, and forecasts in CRM tools. Prepare regular sales reports and market feedback for management review. Collaboration: Work closely with the marketing and technical teams to align sales strategies with business goals. Collaborate with internal stakeholders to customize solutions for clients. Qualifications and Skills: Bachelor’s degree in Business, IT, or a related field (preferred). Proven track record of meeting or exceeding sales targets. Strong understanding of IT solutions such as SaaS, cloud computing, networking, or cybersecurity. Excellent communication, presentation, and negotiation skills. Proficiency in CRM software and Microsoft Office Suite. Self-motivated with strong organizational and time management skills. Preferred Skills: Experience in B2B sales or working with mid-size to large enterprises. Ability to handle client objections and provide compelling solutions. Knowledge of local and regional IT markets. Job Type: Full-time Experience: International Sales: 1 year (Required) Shift availability: Night Shift (Preferred) Work Location: In person
We are seeking a Technical Support Engineer to deliver high-level assistance to our clients. You will be responsible for diagnosing and troubleshooting software and hardware issues, assisting with application installations, and resolving network problems. Utilizing your expertise, you will configure operating systems and provide immediate support through remote desktop connections, email, and chat applications. In cases requiring detailed guidance, you will communicate with clients over the phone, offering clear instructions and technical manuals. Your responsibilities will include acknowledging incidents, tracking tickets until resolution, conducting log and data analysis, monitoring systems proactively, and maintaining effective communication with customers regarding service levels. You will gather and analyze user information to determine optimal solutions, log, categorize, prioritize, track, and route incidents, ensuring timely and accurate technical assistance that fosters customer trust. The ideal candidate will possess hands-on experience with Windows/Linux/Mac OS environments, proficiency in basic software/hardware troubleshooting, and API knowledge. A solid grasp of computer systems, mobile devices, and tech products is essential, along with familiarity with remote desktop applications and help desk software. Strong problem-solving and communication skills are key, as is the ability to offer step-by-step technical support in written and verbal forms. Experience in offshore voice and chat technical support, coupled with proficiency in tools like Salesforce, Jira, and Zoom, will be advantageous. A customer-focused approach, analytical thinking abilities, and a collaborative mindset are crucial for effective issue resolution and maintaining clear technical documentation. Adaptability and a willingness to learn new technologies are highly valued traits in this role. This is a full-time position that requires availability for permanent night shifts, with workdays scheduled from Monday to Friday. The successful candidate should have at least 1 year of experience in technical support and international voice processes. If you meet these requirements and are ready to contribute as a valuable team player in a dynamic environment, we encourage you to apply for this role.,
Overview : As a US IT Recruiter, you will be responsible for sourcing, screening, and qualifying candidates to fill IT positions for our clients. You will work closely with our team of experienced recruiters to identify top talent and match them with the right opportunities. Roles and Responsibilities: 1. Utilize various sourcing techniques including job boards, social media, networking, and referrals to identify potential candidates. 2. Review resumes and applications to assess candidate qualifications and fit for specific positions. 3. Conduct phone and video interviews to evaluate candidate skills, experience, and cultural fit. 4. Must be excellent in communication skills oral and written. 5. Passion for learning and professional development in the recruiting field. Job Types: Full-time, Permanent Shift availability: Night Shift (Preferred) Work Location: In person
Overview : As a US IT Recruiter, you will be responsible for sourcing, screening, and qualifying candidates to fill IT positions for our clients. You will work closely with our team of experienced recruiters to identify top talent and match them with the right opportunities. Roles and Responsibilities: 1. Utilize various sourcing techniques including job boards, social media, networking, and referrals to identify potential candidates. 2. Review resumes and applications to assess candidate qualifications and fit for specific positions. 3. Conduct phone and video interviews to evaluate candidate skills, experience, and cultural fit. 4. Must be excellent in communication skills oral and written. 5. Passion for learning and professional development in the recruiting field. Job Types: Full-time, Permanent Shift availability: Night Shift (Preferred) Work Location: In person