50 Alarm Monitoring Jobs - Page 2

Responsibilities: * Implement access control measures & emergency response plans * Monitor security systems: CCTV, alarms & mass notifications * Maintain emergency preparedness through training & drills

Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets. Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor. RF knowledge for 2G/3G/LTE/NR Understanding of Node alarms /events. Understanding of Radio KPI for each technolog y To ensure correct working methodology, escalation, and customer handling Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required. Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei. L1 Fault Management troubleshooting and alarms Clearing in the Network Good knowledge of operation and troubleshooting of multivendor telecommunication RAN equipments Ericsson/Huawei. Alarm Management for the assigned Network Services To investigate faults/cause related to system/network problems. To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR Understanding and troubleshooting of Node alarms /event s. To ensure correct working methodology, escalation, and customer handling Understanding of Radio KPI for each technology Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Excellent communication skills with good experience on customer/MSIP handling. 24*7 Operations working in shift. Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability, Integrity and other KPI. Analytical and synthesis capabilities Understand Machine Learning, Artificial Intelligence & Cloud technologies. Working knowledge of Scripting Preferred candidate profile from Telecom Industry

FM Engineer's Core role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent. Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3 G,4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds.

As Site Engineering Specialist you will ensure all technical, safety, and operational processes for the sites allocated to you. You will align with project specifications, codes, and regulations while maintaining the sites. You will be working with customers, and integration teams to perform activities as per site design and integration of all the node parts of a product/solution. You have: Diploma/B.E/B.Tech with 2-3 years of experience in field level maintenance on telecom nodes. Good understanding on telecom architecture, and principles of radio elements.. Experience in alarm management, and fault management. Experience in performing tasks with a high-level safety as per the given plans and policies. It would be nice if you also had: Provides informal guidance and support to new team members regarding the procedures to follow and the specific tasks required to perform the job effectively. Specialized or broader knowledge of theory and principles within a professional discipline. You will participates as individual contributor to team, usually with limited professional expertise. You need to make decisions affecting own work within set parameters, elevates others. You need to priorities with supervisor. High personal or low collegial interaction. You will be acting as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments.

Location: Gurgaon Position Level: Security Officer B / C Vacancy: 1 Position Joining: Immediate requirement Role Summary: We are seeking a proactive and detail-oriented Security Officer to join our Security Support Centre (SSC) team in Gurgaon. The ideal candidate will play a critical role in monitoring systems, supporting incident response, and maintaining operational security awareness using advanced tools and communication platforms. Responsibilities: Monitor and manage electronic security systems including CCURE, alarm panels, and surveillance systems. Track and report real-time security events and escalate incidents to appropriate teams. Prepare incident reports, activity summaries, and presentations for management use. Conduct news and social media monitoring to detect potential threats and developments. Collaborate with site teams, vendors, and stakeholders for timely resolution of issues. Maintain accurate logs and reports using Excel spreadsheets, Word documents, and PowerPoint presentations. Requirements: Prior experience in a Security Operations Centre (SOC), SSC, or GSOC setup preferred. Working knowledge of CCURE or similar access control and alarm monitoring systems. Skilled in using MS Office tools Excel, Word, PowerPoint. Strong written and verbal communication skills in English and Hindi. Familiar with local geography, current affairs, and socio-political dynamics. Strong sense of responsibility, attention to detail, and the ability to work under pressure.

Opportunity for Telecom Service Assurance Engineers : Overview: MVNO (Mobile Virtual Network Operator) successfully requires a blend of telecom expertise , IT systems knowledge , and business acumen Role & responsibilities Responsible for the equipments operation and maintenance (Fault, configuration, alarm, performance, and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs. Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues. Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability. This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades, and repairs for IP, Transport, Voice and Mobility, and WLA ATMs. Maintain quality standards to achieve optimal levels of operation and KPI targets. Provide last mile support for service assurance of all business segments across TCL. Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches. Ensure adequate monitoring of various network aspects panning across different services and ensuring quick and appropriate resolution of network issues (remote as well as on-field). Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc. Lead implementation for any new network updates, Planned Activities, and Change Management. Correct network and SOC problems effectively and promptly. Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems). Establishes tools and procedures to monitor network performance. Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services. Preferred candidate profile Location - Chennai Shift -Flexible to work in US Shift (Night Shift) - 2 Way Cab and Shift Allowances Provided Work Mode - Work from Office (5 Days work week - Rotational Week-off) Notice - Preferred Immediate joiners/1 Month Technical Skills: Understanding of Mobile Technologies: GSM, UMTS, LTE, VoLTE, and 5G. Core Network Knowledge: Familiarity with HLR/HSS, GGSN/PGW, MSC, STP, and Diameter/SIGTRAN protocols. SIM & eSIM Management: Knowledge of SIM provisioning, OTA updates, and eSIM profile handling. Good to Have: ITIL Framework: Knowledge of incident, problem, and change management processes. Communication & Escalation: Clear documentation, timely escalation, and coordination with MNOs and vendors. Analytical Thinking: Ability to correlate alarms, KPIs, and customer complaints to identify root causes. OSS/BSS Expertise: Experience with billing systems, CRM, mediation, and provisioning platforms. API Integration: Ability to integrate with MNOs, MVNEs, and third-party services using REST/SOAP APIs. Note: Interviews will be conducted virtually in MS Teams.

Responsibilities: Lead ISOC operations effectively. Manages training of ISOC staff and new hires in the team. Reviewing Risk Analysis drafts, Risk Threat Monitoring Summaries, Incident Reports, Daily Summaries and Morning Updates. Alert prioritising and management. ISOC staff shift rostering. Ensure compliance with SLA, process adherence and process improvisation to achieve operational objectives. Revise and develop processes to strengthen the current Security Operations framework, review policies and highlight the challenges in managing SLAs. Coordination with GSOC on routine/critical operations. Creation of reports, dashboards, and metrics for SOC operations and presentation to Senior Management. Lead and manage the team for all customer service-related calls and either resolve them or refer issues to the appropriate level. Advise on any new requirements/changes/modifications of process. Lead critical investigations and conduct investigations with the help of CCTV and other systems logs. Required Qualifications, Skill Set and Experience: Graduate in any discipline preferably with technical aptitude 05 years in a similar role in a reputed company Knowledge of SOC operations, roles and responsibilities. Must have excellent Safety and Security orientation. Proficiency in Microsoft Office suite Good interpersonal skills and communication in English and Hindi. (Knowledge of local language is an added advantage) Ability to lead a small team. Effective report writing skills. Excellent organizational skills (Ability to analyse, evaluate and deal with complex situations) Honesty and integrity Must be able to work independently, as well as in a team. Medical fitness is essential.

Telecom experience in UBR, IBS,IP& WIFI with good communication skills & preferably experience in handling prime customer locations .

NOC Engineers does Alarm monitoring of the Aeris network, responding to trouble indications. When an issue is identified, NOC Engineers work to determine the cause of the problem. Good Knowledge of various telecom networks (GSM/ WCDMA/ LTE networks)

Post Name: Global Safety Operation Center (GSOC) Operator ( Control Center Operator) Post Details: Description: GSOC Operator Locations: Pune, India Objective These General Post Orders are applicable to all contract safety & security personnel supporting Global Safety Operation Center (GSOC) Operator duties for Workday Inc. These rules must be followed to ensure proper execution of post specific job functions. All personnel supporting GSOC Operator duties for Workday Inc. must thoroughly read, review, understand, adhere to and execute their duties to these standards at all times. Arrival on Duty Arrive on time for start of shift in the right uniform, ready to assume your post Attend shift passdown brief at the Global Safety Operation Center (GSOC); ask questions where clarification is needed Deployment to Assigned Post Inspect all post equipment where applicable to ensure equipment is operational and accounted for;i.e. GSOC high dollar electronic assets, radios, keys, access control badges Report any equipment inspection deficiencies to the client leadership team immediately After completing passdown brief and shift inspection, relieve the offgoing GSOC Operator and assume the assigned post GSOC Operator Duties Ensure all third party software solutions used by the GSOC are opened, operational, and being monitored where applicable, or ready for use where applicable Ensure all access control and camera monitoring tools are opened, operational and being monitored Investigate all alarm activity and dispatch foot patrol as need to follow up on alarm events or suspicious activity as observed via the surveillance system Dispatch foot & vehicle patrol to support request received by the GSOC; i.e. escorts, drop offs, etc. Notify police for any reports of verified suspicious activity or crimes in progress, as well as notify client leadership for situational awareness and further guidance Notify emergency medical services when notified of medical emergencies occurring on campus and execute client guidance as outline in standard operating procedures relative to medical emergencies Monitor all incoming electronic notifications received related to intelligence reports generated by third party software solution (Dataminr, NC4, OSAC, Egencia) to understand and escalate risk related concerns to impacted personnel, site coordinators, or client leadership, within the framework of establish standard operating procedures As directed and at the guidance of site leadership, send mass notifications via Workdays mass notification system Dispatch personnel to support medical and fire life safety incidents within the framework of Workdays WERC & Life Safety program as well as standard operating procedures Provide ad hoc support to physical security request from the client as directed Fulfill special projects as assigned by client leadership team & the Site Manager Understand an execute all post specific task as they occur within the framework of guidance established in post specific standard operating procedures and departmental playbooks Shall make sure to track/record women employees late-night travelling. Highly Preferred Qualifications 1-2 years of experience working in one or more of the following environments: Commercial or Corporate security environments involving 24/7 monitoring and escalation processes. Security/Emergency/Response based dispatch/operations centre services involving direct interaction with callers and dispatched personnel.

Role & responsibilities Must have above average skills of communicating clearly, both verbal and in writing in English language. Must be capable of working under stress and pressure. Must possess good public relationship skills and possess conflict management skills. Must be physically fit for duty and willing to work shifts. Must be of good moral standing. Must be able to respond to all types of alarms and any breach of BACI security policy. Must be able to handle emergency medical situations and coordinate with relevant stakeholders for evacuation of employee to hospital if need be Must be able to use basic technology that encourages paperless environment. Preferably have a minimum of two (2) years of security experience in IT/ITES/BPO industry. Systems analyst must have a minimum of two years experience in handling computers with proficient IT skills in MS office. Above average skills in data handling and analytics with mastery in preparing review dashboards. A Graduate/Diploma holder with one to two years of experience on handling of security systems like Access Control and CCTV Systems would be preferred. Experience in managing the MIS and reporting. Must be having one to two years of experience on handling of security systems like Access Control and CCTV Systems Must be trained and should have worked on Access Control, CCTV and Fire Suppression systems, should be capable of accomplishing the following: Monitor Access Control, CCTV and Fire Safety & Suppression systems, report incidents and facilitate response activity post proper situational analysis. Site related project execution and monitoring Liaison and coordination with local security technology vendors to maintain health of equipment, including validation of Service and PPM reports. Maintenance of performance tracker of SLA for response, resolution and escalation if required. Maintain Security Asset inventory at site level, reconcile with central records and validate material movement of security equipment in line with mitigation measures to related fraud/process risks.

Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets. Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor. RF knowledge for 2G/3G/LTE/NR Understanding of Node alarms /events. Understanding of Radio KPI for each technology To ensure correct working methodology, escalation, and customer handling Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required. Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services. Candidate Prerequisites/ Expected Experience Degree/Diploma in Engineering preferably in Electronics, Computer science, IT or equivalent Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei. L1 Fault Management troubleshooting and alarms Clearing in the Network Good knowledge of operation and troubleshooting of multivendor telecommunication RAN equipments Ericsson/Huawei. Alarm Management for the assigned Network Services To investigate faults/cause related to system/network problems. To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR Understanding and troubleshooting of Node alarms /events. To ensure correct working methodology, escalation, and customer handling Understanding of Radio KPI for each technology Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Excellent communication skills with good experience on customer/MSIP handling. 24*7 Operations working in shift. Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability, Integrity and other KPI. Analytical and synthesis capabilities Understand Machine Learning, Artificial Intelligence & Cloud technologies. Working knowledge of Scripting Preferred candidate profile from Telecom Industry

HI, We are looking for circle coordinator/NOC engineer for south region Vijayawada, who can immediately fulfil the position!! Job description- Responsibilities- Circle Operations , O&M and Project Planning , Analytics etc . Profile - Circle Coordinator / NOC Engineer Qualification B.TECH (Electrical / Electronics / Instrumentation ) Exp- 0 to 3 Years Preferred Languages Marathi (Essential ) / Telugu (Preferred ) / Hindi & English

We have openings in Noc Engineer role Total Exp :3+ Years Work mode: Onsite 12 hours shift. Interested candidates your updated resume with : Suneetha.d@truglobal.com Contact No: 9513059942 - Suneetha D Key skills required: Excellent communication Windows, Network, Linux, Storage, Backup and Applications Prior 3+ year of experience working in a NOC Good incident management skills. Good Monitoring experience in large and active environment. (LogicMonitor is desirable). Technical Skills: Basic understanding of networking (IP addressing, routing, and switching). Familiarity with Windows Server (user management, basic troubleshooting). Exposure to Linux commands and system operations. Knowledge of storage systems, backup tools, and their operational workflows. Soft Skills: Effective communication and coordination skills. Attention to detail and strong problem-solving ability. Adaptability to work under pressure in a 24/7 environment. Experience and Certifications: Entry-level IT support experience (0-2 years) preferred. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable. Work Conditions 24/7 operational environment requiring flexible availability. Ability to respond promptly to system alerts and escalations.

Job Description We are hiring L1 and L2 NOC Engineers with mandatory hands-on experience in monitoring and ticketing tools . The selected candidates will be responsible for 24/7 network and infrastructure monitoring, incident handling, and support escalation to ensure service continuity and performance. Key Responsibilities L1 NOC Engineer 24x7 monitoring of IT infrastructure using enterprise-grade tools (e.g., PRTG, Zabbix, SolarWinds, Nagios, Prometheus, etc.). Log and manage incidents/tickets using ITSM tools like ServiceNow, Freshservice, ManageEngine, Jira Service Desk, etc. Perform basic troubleshooting of alerts related to network, servers, or applications. Escalate unresolved issues to L2 or relevant teams with complete documentation. Follow SOPs and SLAs strictly for incident acknowledgment and resolution. Maintain shift logs, incident records, and provide timely updates to clients/stakeholders. L2 NOC Engineer Handle escalated issues from L1 and perform advanced troubleshooting of networks, servers, and cloud infrastructure. Deep dive into logs, performance metrics, and alerts to identify root causes. Work closely with ISPs, vendors, and internal teams to resolve issues within SLA. Perform routine checks, patching, and preventive maintenance. Configure and fine-tune monitoring and alerting systems. Provide detailed incident and RCA reports, and train/mentor L1 engineers. Must-Have Skills For L1: Minimum 1 year of experience in monitoring and ticketing environments. Familiarity with monitoring tools (e.g., PRTG, Zabbix, Nagios, SolarWinds). Experience with ticketing systems (ServiceNow, Jira, Freshservice, etc.). Strong analytical and communication skills. Ability to work in rotational shifts including night shifts. For L2: Minimum 2 years of experience in NOC operations and tools. Expertise in monitoring systems and ticket lifecycle management. Proficient in troubleshooting LAN/WAN, Windows/Linux servers. Strong knowledge of TCP/IP, DNS, DHCP, routing, and switching. Experience with escalation handling and RCA preparation. Preferred certifications: CCNA, CCNP, MCSA, RHCE, ITIL. Preferred Tools & Platforms Monitoring: Zabbix, PRTG, SolarWinds, Grafana, Prometheus Ticketing: ServiceNow, Freshservice, Jira Service Desk, ManageEngine Others: SNMP, Syslog, Log analyzers, ITIL-based workflows

Minimum of 5+ (IP Integration Engineer) years of telecom experience in IP/MPLS /Nuage domain. Good knowledge of IP technical solutions - IPV4, IPV6, routing, switching, mpls Understanding of Service providers network operation Understanding of ip/mpls, services l2 vpn, l3 vpn , vll , wbx, leaf, spine etc. Hands-on in configuring routers/switches with Command Line Interface , Huwaei, Huwaei, Huwaei Cisco CCNA/CCNP of other vendors equivalent (e.g CCNA, JNCIA Huwaei) Knowledge of all or part of the set of protocols for IP/MPLSIGP, BGP, RSVP, LDP, etc and Mobile networks related interfaces and protocols 2G-3G-4G IP certifications in one or more suppliers (Nokia SRC, Huwaei, Juniper) are highly recommended, - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Field Maintenance Engineer is a role with the purpose to manage the telecom BTS sites. faults in time.FME must have sound knowledge on Nokia/Ericsson/Samsung/Huawei/ZTE Equipment.

Urgent hiring for RAN Engineers (0–1 yr exp). Skills: 4G, 5G, RAN, OSS, Alarm Monitoring, KPI, Site Integration. Rotational shift. Cab provided (7 PM to 7 AM) 4-5 openings Required Candidate profile BTech/Diploma in ECE/EE/Telecom Basic knowledge of RAN, alarms, and telecom tools preferred

Role & responsibilities Technical competencies Good knowledge of service networks / GSM Network / WCDMA network / LTE service applications characteristics and capabilities; Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks General understanding call flows, channel concepts, site related issues, call control, signaling, digit analysis Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services Key Responsibilities Responsible for 1st Level Service Monitoring and Event Management, including Service & Resource Alarm Handling and Ticket management, Resource and Service Performance Monitoring, Incident Identification, Monitor Change Impacted Resources & Services, handle Service and Resource Incident Escalation from Operator, Assess Customer Complaint Trends Monitor all events in Customer's managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and escalate exceptions End to end responsible for the incident ticket lifecycle Responsible for 1st level Incident Management, including 1st Level Incident Resolution,Track & Manage Incident Resolution, send Incident Notification, report on Incident Status and Closing, Perform Incident Functional Escalation, initiate Problem Management, perform Field Maintenance, Corrective Maintenance and Execution Support Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Perform Remote Site Access Control, including One-off Logical Access Control for CR Execution and for Major/Critical Incidents, and Ongoing Logical Access Management Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations Responsible for 1st Level Assurance Support activities, including execution and support of Field Operations Preventive Maintenance, Support Change Execution, Authorize Change Execution Start, Monitor Change Planned End Time, perform 1st Level Preventive Maintenance Execution, execute 1st Level Security Preventive Maintenance, prepare reports Support Customer Experience Monitoring based on Use Cases, and Customer (End User) QoS Performance Assessment Preferred candidate profile

Organizational Level 1 : [[reqOrganizational1]] Organizational Level 2 [[reqOrganizational2]] Manager : [[hiringManagerName]] Location : [[reqLocation]] Talent Acquisition Akanksha Janardan Dalvi Required Travel : Minimal Open to Relocation : [[filter14]] Referral Bonus Reward Amount* [[erpAmount]] * In case this job is open for Amdocs employees only "Refer Friend to Job" option is disabled Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence We are looking for a telecom professional that will become part of our telecom engineering team, helping our team to cope with the various project challenges. What will your job look like? Perform Radio Network optimization Perform root cause analyses - mapping between RF, Transmission and/or Core Network and share recommendations with relevant parties Work hands-on at system level on various traces for correlation between KPIs on Network Perform analysis based on Drive test /Driveless data and correlate with Radio OSS (Performance Management Report)/Other source of data for Network Troubleshoot backhaul issues by monitoring jitter, packet loss and perform root cause analysis Perform Worst Cell Performance Analysis, Alarm Monitoring and KPI Degradation analysis Create Scripts, RET validation, Perform Pre & Post Health Checks Responsible to manage of various LTE/VOLTE KPIs of Accessibility, retainability and Mobility Solid knowledge of Basic Radio procedures in VoLTE/LTE/5G technologies Responsible for Network Audit/Parameters comprising of overall Network Quality & Network Coverage. All you need is... Tech Skill Set required- Good understanding of 5G/VoLTE/LTE RAN Network based on Statistics monitoringRich experience on Ericsson 5G OSS access and commandsPerform 5G/VoLTE/LTE network optimization and drive test analysisWork on network improvement and optimization tasksWork on Drive test log file data analysis and troubleshootingVery Good understanding of 5G/4G Layer 3 messages and can perform analysis and recommend parameter changes for network improvementNeed to possess excellent parametric knowledge for analyzing entire network parametric auditPerform new feature trials for network improvementAbility to work on TDD and FDD networkAbility to trouble shoot on a multiband, Layer strategy and multivendor networkAbility to trouble shoot on multi-technology- 5G/VoLTE/LTE, Event log Analysis. Qualification & Soft Skill- Must be an Engineering Graduate- BE/B.Tech (Preferred in Electronics & Communication stream) with 5 to 10 years experience.Must have min. 2 years hands on Experience on Ericsson"“ prefer multi-vendor experienceMust have above average communication skills Willing to work in US Time Zone Why you will love this job: You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization You will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions. You will be working on market leading software for the telecommunications industry Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets. Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor. RF knowledge for 2G/3G/LTE/NR Understanding of Node alarms /events. Understanding of Radio KPI for each technolog y To ensure correct working methodology, escalation, and customer handling Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required. Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei. L1 Fault Management troubleshooting and alarms Clearing in the Network Good knowledge of operation and troubleshooting of multivendor telecommunication RAN equipments Ericsson/Huawei. Alarm Management for the assigned Network Services To investigate faults/cause related to system/network problems. To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR Understanding and troubleshooting of Node alarms /event s. To ensure correct working methodology, escalation, and customer handling Understanding of Radio KPI for each technology Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Excellent communication skills with good experience on customer/MSIP handling. 24*7 Operations working in shift. Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability, Integrity and other KPI. Analytical and synthesis capabilities Understand Machine Learning, Artificial Intelligence & Cloud technologies. Working knowledge of Scripting Preferred candidate profile from Telecom Industry

FM Engineer's Core role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent. Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3 G,4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds.

Experience in supervising/handing security systems, system integration and configuration of CCTV, Access Control, Alarm monitoring etc. Technical knowledge of Analog and IP System, System configuration, integration and installations

Urgent hiring for RAN Engineers (0–1 yr exp). Skills: 4G, 5G, RAN, OSS, Alarm Monitoring, KPI, Site Integration. Rotational shift. Cab provided (7 PM to 7 AM) 4-5 openings Required Candidate profile BTech/Diploma in ECE/EE/Telecom Basic knowledge of RAN, alarms, and telecom tools preferred

Duties & Responsibilities Parking Control:- Actively involved in controlling the parking system. Assisting the supervisor in controlling the parking through proper vigilance at every activity of the Mall through CCTV. CCTV Control:- Responsible for controlling and watching each and every activity through CCTV and informing the responsible person assign for it. Fully reliable for up keeping the maintenance of the CCTV. Maintaining Record:- To Prepare the Summary Sheet of all the incident that have occurred or any events that has occurred during. Responsible for giving a proper handover to the shift manager before leaving the shift. Vigilance of Activities:- Handling all activities to see that any theft case can be resolved through it. Responsible for the Smooth movement of Mall Property, staff Customers, Tenants & their belongings. Responsible to have vigilance through CCTV for the Smooth movement of VIP Security on Special Events