Posted:6 days ago|
Platform:
Work from Office
Full Time
Proactive Monitoring of all the alerts from the CS SYS age Report Generation via eHealth Scheduled maintenance activity (like shutdown / start-up of servers etc..) Monitor batch jobs and restart activity if required Monitor backup and restart activity if required Monitor patch deployment / package release and do it manually if required User Tasks Creation / Deletion / Change / Move IDs Coordinate with various support groups/vendors for Datacenter Issues Perform MIS Reporting / Maintain CMDB Perform Incident Management for all Server related Incidents. Perform IMAC Activities / Housekeeping tasks on the server Perform releases after the change is raised and approved Resolve all incidents vis self or the support of L2 Resource Own the responsibility for Availability of the Systems & Applications. Trend Analysis Problem Identification , Root Cause Analysis , Recommend Changes Proactive recommendations based on best practices Prepare Monthly system health MIS and review with L2 & Operation Manager (OM). Ensure Compliance and Update Standard Operating Procedures.
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