Air Ticketing Executive

About Us:

BAI Infosolutions is a prominent player in the travel-tech space, in the travel-tech space, operating multiple brands that support corporate travel and fleet operations. We deliver end-to-end travel solutions, including hotel accommodation, transportation support, and corporate travel services.

Air Ticketing Executive

Job Responsibilities:

• Booking tickets through GDS software and other available portals
• Liaison with all Airlines for the best-negotiated fares required for our tours/ clients
• Resolve issues related to airline tickets, such as booking problems, cancellation of tickets, and the issue of additional tickets.
• Maintain Strong PR with all airlines.
• Analyzing the air tour budget and getting a lower fare than the budget so that we can make more profits
• Scheduling flights based on customer needs and available flights
• Communicating with customers to answer questions about tickets, pricing, or flight schedules
• Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders
• Entering customer information into a computer system to issue tickets or update records
• Explaining applicable fees and taxes for each ticket
• Helping clients with travel-related questions
• Working alongside the tour sales team

Requirements:

• Minimum 1-2 years of experience in domestic and international ticketing
• Bachelor's or Diploma in Travel, tourism, or any related field.
• Experience in managing corporate clients
• Ability to work in a fast-paced environment
• Fluent in written and spoken English
• Able to work on Excel

Why Join Us?

• Collaborate with top hotel brands and expand your vendor network.
• Gain experience in corporate travel management and negotiations.
• Competitive salary with performance-based incentives