Air India is the flag carrier airline of India, headquartered in New Delhi. It operates a fleet of more than 150 aircraft and serves over 100 domestic and international destinations.
Gurgaon
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Associate Manager - Onboard Experience(Product) Location: Gurugram | Mar 20, 2025 Organization Context Position Title: Executive- Onboard Experience Job Code: TBD Function: CX Reports To: Associate - Onboard Experience: Product Job Purpose To assist in the development and execution of the strategic roadmap for inflight products and services, aligning with the airline s business objectives and enhancing the customer experience. Key Accountabilities Conduct research and benchmark to gather insights to understand passenger needs wants, preferences, and behaviours related to onboard products, services and offerings Lead and assist in the design and development of onboard products and services, ensuring alignment with the brand identity, customer preferences, and industry trends Ensure constant innovation and development in products, offerings and services as per industry trends and practices. Collaborate with external vendors, suppliers, and partners to source products and items that meet quality standards and regulatory requirements Develop end-to-end product development lifecycle, from concept ideation and prototyping to testing, manufacturing, and rollout, ensuring adherence to timelines, budgets, and quality standards. Develop detailed specifications, design guidelines, and standards for onboard products, ensuring consistency and coherence across all touchpoints. Working and collaborating closely with cross-functional teams including Marketing, Service Design, Cabin Crew, FB, FHU, PSC, Training etc. Coordinate with Operations and Procurement teams to ensure seamless implementation and rollout of inflight products and services across fleet Stay informed about emerging trends in products, offerings, services, technologies, and best practices in the aviation industry and related sectors to inform and inspire innovation and augmented design solutions Develop customer journey maps and service blueprints to identify gaps and areas for improvement Develop, update and distribute Product Manuals and Guidelines to relevant stakeholders in a timely and organised manner Manage projects from start to finish, ensuring that they are delivered on time, within budget, and to a high standard of quality Maintain product design guidelines and standards to ensure consistency across all touchpoints Champion continuous improvement by constantly evaluating the effectiveness of product design initiatives and making improvements based on feedback and data. Conduct audits and/or customer research to identify areas for product improvement and innovation. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills Required for the role Product Innovation Design Development Product Lifecycle Management Microsoft Power point Excel skills Analytical Skills Vendor Management Project Management Key Performance Indicators User Satisfaction Improvement Percentage increase in user satisfaction scores Quality Control and Compliance Percentage adherence to quality control measures Operational Efficiency Timely submission of evaluations and directions to procurement teams and vendors Key Interfaces Internal Interfaces Internal Teams Work in collaboration with Product Design and Inflight service teams Work in collaboration with Product Design, Cabin Interiors (Hard Product), FB, Inflight Services, Insights, Operations, Engineering and Procurement teams Educational and Experience Requirements Minimum Education Requirement Bachelor s degree in business administration, design, fashion technology, Hotel Management, or any relevant field Minimum Requirement Desired Experience Min. 4 years in hospitality / travel/ related industry 6+ years of experience Service Marketing, Luxury Hospitality, and Design background will be a bonus
Gurgaon
INR 8.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Job Description: We are seeking a highly skilled and experienced AEM Developer to join our team. The ideal candidate will have extensive experience with Adobe Experience Manager (AEM) on Cloud and AEM Content as a Service (CaaS). As a AEM Developer, you will be responsible for leading the development and implementation of AEM solutions, ensuring high performance, scalability, and reliability. Key Responsibilities: Lead the design, development, and deployment of AEM solutions on Cloud. Develop and maintain AEM Content as a Service (CaaS) solutions. Collaborate with cross-functional teams to define and implement AEM architecture and best practices. Mentor and guide junior developers, providing technical leadership and support. Ensure the security, performance, and scalability of AEM applications. Troubleshoot and resolve issues related to AEM implementations. Stay updated with the latest AEM features, tools, and best practices. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 7+ years of experience in AEM development, with a focus on AEM on Cloud and AEM CaaS. Strong understanding of AEM architecture, including Sling, OSGi, JCR, and CRX. Experience with AEM Cloud Manager and AEM Cloud Service operations. Proficiency in Java, JavaScript, HTML, CSS, and related web technologies. Experience with RESTful web services and API integrations. Strong problem-solving skills and the ability to work in a fast-paced environment. Excellent communication and leadership skills. Preferred Qualifications: Experience with headless CMS and microservices architecture. Familiarity with CI/CD pipelines and DevOps practices. Knowledge of other Adobe Marketing Cloud products.
Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Develop, plan and report the annual budget and business targets in order to reach business interest level and assist in the controlling and execution of plan and effective utilization of budget to achieve strategic objectives, business goals and vision of the organization Key Accountabilities Strategic Activities Develop policies, procedures, and control systems to control and monitor adherence to the company budgets and ensure alignment to the agreed business plan metrics Collaborate with the Head FP&A to develop & prepare Annual budget and business targets and support divisions in preparation of divisional budgets in order to achieve organizational objectives Lead the financial budget preparation & assists in all corporate and long range financial related activities to ensure financial alignment Support the organization in establishing and setting up of budget and other financial control automation by collaborating with the business process efficiency and ERP team to ensure appropriate governance Lead preparation of monthly variance report in order to provide accurate timely information to decision makers when taking strategic decision Budgeting Drive preparation of pre-defined formats for all divisions in order to get their budgets and needs in order to ensure accurate consolidation of budget Lead preparation of monthly variance report in order to provide accurate timely information to decision makers when taking strategic decision Leading teams to prepare ultimate outcome with the comparison of historical data to achieve best possible objectives of the organization Analyze and interpret operating results to help business heads in decision making/ corrective action through appropriate and timely lead Highlight deviations in the actual expenditure from the planned expenditure, get feedback and initiate corrective measures to ensure fiscal control Provide inputs for formulation of medium term & long-term capital expenditure and operating expenditure budgets based on estimated current and future requirements MIS Reporting Ensure timely generation of various consolidated MIS reports for monitoring of budget utilization and present the finding to Top Management on regular basis Identifying data entry issues and taking corrective measures for the same to develop plans Correctly derive information from MIS and use to make strategic decision in alignment with organizational goals and objectives Team Management Provide direction and advice to the direct reports in performing their delegated responsibilities Oversee the overall performance of direct reports and ensure KPI s are well communicated and monitored Ensure effective identification, allocation and utilization of the division s human, financial, logistical, and technological resources Educational and Experience Requirements Chartered Accountant professional experience masters degree and/or related field experience in Finance or equivalent Minimum Requirement 8 years of experience in running Finance functions, managing initiatives and programs pertaining to Financial Planning
Mumbai
INR 3.25 - 3.25 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Job Brief: • Ensuring the safety and security of premises maintaining a vigilant presence, enforcing security protocols, and responding promptly to incident. • Conduct security screening of individuals, baggage, and cargo in accordance with established protocols and procedures. Preferred candidate profile Eligibility: • Graduate from a recognized university with 50% or above.(No Distance Learning) • Female Candidates only. • Height: Female 155 CM (Must). • BMI: Below 30 • Age: 27 or younger • Freshers Only (NO Work-Experience). Perks and benefits
Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
The candidate will work with the Product Manager to maintain websites to meet user needs and should be responsible for making sites easy to use, attractive and secure. Manage all SEO (Search Engine Optimization) activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. . Key Responsibilities : Work with departments across the organisation and website team to ensure accuracy and completeness in coverage and information across digital platform. Design, Develop, Maintain, Enhance, Upgrade Website (Newsletters, Landing Pages, etc.) and ensure website operation. Monitoring website functionality in leading web browsers, its look and feel, navigation and many other Internet issues. Monitor and suggest best practice of internal online spaces to increase web traffic. Debug pages and fix broken links or images. Update website content and review SEO. Monitor and analyse site performance (e.g traffic, conversions) Web visitors journey and ideate UI/UX accordingly Skills Required: Experience leading Adobe Experience Manager implementations. Working knowledge of website management tools Proficient in JAVA, J2EE, HTML, JavaScript, Jquery, AJAX, JSON, CSS. Knowledge of web analytics and SEO Familiarity with web standards Work Experience: 4+ years of Airline/Travel, eCommerce experience with AEM. Education Qualification: Graduate from a premium institute.
Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata
INR 40.0 - 45.0 Lacs P.A.
Work from Office
Full Time
The role is responsible for managing and developing the product development, and content, for Air India Express s digital channels, including but not restricted to the website and mobile application, overseeing integration with the Navitaire booking engine, Air India Group Systems, Flying Returns and Tata Digital loyalty platforms. The role will lead Product to drive direct channel contribution, ROI optimisation, route and ancillary revenue from direct channels, Net Promoter Scores on digital customer journeys and digital innovation in customer and guest engagements with Air India Express through digital platforms. Key Responsibilities: Oversee Product Strategy including content, marketing and execution for Air India Express India s digital channels and associated ecosystems. Grow market share through digital marketing and media organic and Database and Loyalty marketing. Drive revenue, engagement, penetration and conversion of owned digital channels and ancillary revenue Develop a distinct identity and positioning for Air India Express India owned digital channels as the primary port of call for flight, ancillary and partner offerings including travel content in the relevant areas of operation as defined by the organizational and commercial strategy. Manage the UI / UX for web and mobile supported by Product & Design. Drive content, search and booking experience and grow Net Promoter Scores (Booking and Check-In) for digital experiences on the website and mobile app. Ensure endorsement for AAI s digital channels, strategy, and campaigns as an industry benchmark with third party recognition and awards Plan, prepare & own the AIX Website & Mobile Application Capex & Digital Advertising & Promotion Budget with Performance Marketing Ensure domain contracts are negotiated, executed on time, and manage projects within assigned budgets and timelines Ensuring the digital product plan is executed in a timely manner. Work collaboratively with other stakeholders in Commercial incl. Sales & Distribution, Revenue, Ancillary, Customer Happiness, PR & Comms, Corporate Affairs, Network Planning, Analytics, Cargo, Catering Operations as well as other departments including Information & Communications Technology (ICT), Operations (Flight, Ground, Safety, etc.) Legal, Finance (incl. Risk) and People and Culture (PAC) Be the point of contact and Air India Express representative for engagements with the Air India Group, Tata group, industry, external agencies and partner organisations for digital channel engagements, including media agencies, Google Analytics, Performics, TCS, content and referral partners (including affiliates and other referral sources such as Tata Shop Share Smile, Skyscanner, Google Flights, etc.) Partner with industry leaders on new technology adoption, be seen as an evangelist, futurist and industry expert and author white papers, blogs, and relevant content on digital ecosystems Qualification: MBA / Post-Graduate Degree in Marketing from a premier institute (eg IIM A/B/C/L/K/I, ISB, FMS, XLRI, SPJIMR) Work Experience: 10+ years specifically in digital marketing in Product / Project Management, including website and mobile app (ideally native) development and booking engine integration (travel or eCommerce). Product Head / Manager of a travel commerce website 5+ years experience overseeing digital platforms for an industry leader (#1 or #2) in travel and tourism (aviation/hospitality / OTAs)
Amravati, Mumbai (All Areas)
INR 11.0 - 21.0 Lacs P.A.
Work from Office
Full Time
Job Summary : We are seeking a skilled Civil Engineer to join our team for an MRO project. The ideal candidate will be responsible for developing, and overseeing the construction and maintenance of infrastructure related to the project. This role requires a strong understanding of engineering principles, project management, and the ability to work collaboratively with various stakeholders. Key Responsibilities: Project Planning and Design: Develop detailed project plans, blueprints, and specifications for infrastructure projects. Utilize engineering software such as AutoCAD and Civil 3D. Site Investigation: Conduct site investigations to assess conditions and gather data for project planning. Analyze survey reports, maps, and other data. Risk Assessment: Identify potential risks and develop mitigation strategies to ensure project safety and compliance with legal guidelines. Construction Oversight: Supervise construction activities, ensuring adherence to design specifications, safety standards, and project timelines. Technical Support: Provide technical advice and creative solutions to construction challenges. Liaise with contractors, architects, and other stakeholders. Budget Management: Manage project budgets, ensuring efficient use of resources and timely procurement of materials and equipment. Compliance: Ensure all projects comply with environmental, health, and safety regulations. Prepare and submit necessary documentation and reports. Quality Control: Conduct inspections and quality control checks to ensure high standards of construction and maintenance. Team Collaboration: Work closely with project management teams, providing technical expertise and support. Mentor junior engineers and oversee their work. Qualifications: Bachelor's Degree in Civil Engineering ( B.E degree with reputed university) 12+ years of experience in civil engineering. Strong project management skills, with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills. Knowledge of industry standards and regulations. Skills: Analytical and problem-solving skills. Attention to detail and a commitment to quality. Ability to work independently and as part of a team. Strong organizational and time management skills. Should have knowledge of local language. Work Environment: Will be Bangalore based. This role may require working on-site at various project locations. Occasional travel may be necessary to meet project requirements.
Gurugram
INR 14.0 - 22.5 Lacs P.A.
Work from Office
Full Time
Review the audit plan, scope, and objectives with the audit team to ensure a clear understanding of the audit requirements. Keep the Head - QMS Auditing informed of any significant findings or emerging trends during the audit. Lead and guide a team of auditors in conducting audits across stations, airports, offices, corporate functions, and safety protocols, as per the defined audit schedule. Coordinate with relevant departments and stakeholders to inform them about the upcoming audit, explain the audit process, and address any questions or concerns. Conduct a thorough review of relevant documents, records, and procedures related to the audit scope to familiarize yourself and the audit team with the processes under assessment. Identify gaps or inconsistencies in documentation that may require further investigation during the audit. Lead teams to collect data and evidence to support audit findings, ensuring accuracy and relevance. Lead teams to analyze collected data and evidence to assess compliance with established standards, regulations, and best practices. Evaluate the effectiveness of implemented controls and identify any deviations or non-conformities. Ensure strict confidentiality of audit information, especially sensitive or proprietary data, and comply with data protection and confidentiality policies. Manage audit timelines effectively to ensure the audit is completed within the designated timeframe. Remain objective and impartial throughout the audit process, maintaining professionalism and independence in your assessments. Base audit conclusions and recommendations on factual evidence and findings Highlight areas where preventive measures or additional controls may be required. Maintain open and transparent communication with auditees during the audit, explaining the purpose of the audit and addressing any concerns or questions. Ensure corrective and preventive actions are implemented to address non-conformities and improve overall quality performance. Educational and Experience Requirements Minimum Education requirements Bachelor's degree or equivalent qualification in aviation domain. Experience Minimum Desired 10+ years of experience as an Auditor Worked Aviation Auditor/ Operations/Engineering/ Ground handling/Cabin/Flight Dispatch/OCC/Cargo/Security/DG/Training/Flight Safety/SMS/Risk & compliance etc. Must have worked as Auditor in Aviation. Extensive Aviation Expertise
Gurugram
INR 4.5 - 9.0 Lacs P.A.
Work from Office
Full Time
Job Purpose Harmonise the applicable privacy regulations across the globe including but not limited to CPRA, GDPR, PDPL etc, along with the regulations around Artificial Intelligence for compliances at Air India. Assist on handling day-to-day privacy issues, such as data security incident responses, data protection agreement consultation, privacy complaints and resolution, subject access requests, management of regulatory notifications and International Data Transfers. Carry out mapping of personal data across the organization, build data flow diagrams, identify applicable privacy regulations, identify gaps and contribute towards building the data governance plan. Conduct risk assessments such as Privacy Impact Assessment (PIA), Data Privacy Impact Assessment (DPIA), Transfer Impact Assessment (TIA), build Record of Processing (ROPA) etc as required under various record keeping obligations for the Organization. Assist with the management of Data Subject Access Request (DSAR) from across the globe, queries from the external stakeholders including regulatory bodies, preparation of training material and development of policies. Coordinate with the internal and external stakeholders ensure privacy compliance Key Accountabilities Development of the Privacy Framework: Key stakeholder in the development and ongoing management of privacy program across geographies, including the Governance Framework, Policy set, compliance risks, compliance roadmap, training, retention, audit and reporting requirements. . Assist in carrying out the data mapping exercise and risk assessment for various process/ tools/ application and identification of the gaps. Recommendation for the remediation of the gaps and implementation of the compliance program Evaluation of the existing training material, policies, Third Party Risk Management Program(TPRM) and identification of the gaps thereto. TPRM shall include developing the framework for the assessment of the associated third parties with respect to their privacy practices, risk exposure and development of measures to mitigate the same. Ensure building in PbD principles, management of DSAR, harmonisation of the key compliance requirements under various data protection laws. Stakeholder Engagement and Communication: Assist in organizing and facilitating meetings with key stakeholders, including internal teams and external partners. Aid in the development of communication materials and presentations to convey strategic initiatives and progress updates to stakeholders. Ensure accurate and up-to-date documentation of progress, milestones, and stakeholder communications for reference and future analysis. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills Required for the role Strategic Visionary: Foresees the evolution of the global privacy landscape Stakeholder Liaison: Cultivates influential alliances. Analytical Acumen: Synthesis the compliance requirement under various regulations. Communication Proficiency: Crafts impactful messages. Technological Acumen: Sufficient understanding of interface between Infosec measures and Privacy requirements. Performance Monitor: Tracks strategic KPIs. Key Performance Indicators Operational Efficiency Simplified privacy compliance Timely Reporting Ability to simplify complex subjects. Strategic Impact Raising awareness amongst the stakeholders Stakeholder Engagement for building up the privacy program. Financial Performance Contribute to compliance thereby preventing penalties/punishments. Key Interfaces Internal Interfaces Executive Leadership (Senior Management Team) Collaborate closely with senior management to align strategic objectives and ensure support for initiatives. Provide regular updates on progress and challenges. Cross-Functional Teams (Integration & Transformation, Corporate Planning & Strategy, Group Planning) Work closely with these teams to identify priorities and track progress. Collaborate on assessments, analyses, and strategic planning initiatives under the Privacy framework External Interfaces DSAR Management Timely response to the Data Subjects Request as received by the Organization Educational and Experience Requirements Minimum Education Requirement Bachelors degree in law from a reputed Law College. CIPPE/CIPM certification from IAPP would be preferred Working capability on automation tools such as One Trust, Securtii, Big ID etc. Minimum Requirement Desired Requirement Experience 3-5 yrs of relevant exp in building privacy framework for data centric organization, consulting or such other relevant experience. Must have worked on implementation of ISO 27001 & 27701 standards, Demonstrated experience in understanding of the privacy regulations along with their interface with the Information Technolog ideally gained in a services environment, or digital business.
Amravati
INR 2.0 - 4.5 Lacs P.A.
Work from Office
Full Time
Job Purpose The Operations Assistant is responsible for providing support to dispatch officers & flight operations teams and ensuring the smooth operation of the flight schedule. The Assistant - Operations ensure all flight operations as per regulatory norms & standards. The Assistant Operations is responsible for check-out and check-in of cadets during their training flights, including checking if all required paperwork is filled. Key Accountabilities Manage check-out and check-in process of cadet flights during training operations Control access to the SHA for authorized personnel only Efficient and smooth functioning of flying operations, track weather data, initiate safety stops in case of weather deterioration/trainee not prepared etc. Monitor all schedules, establish coordination between concerned airfields to obtain landing permissions. Review and evaluate weather information to determine and select the most economical route of flight between a city pair Prepare an Optimized Operational flight plan, factoring the NOTAMS, TAFS and METARS, compute the RTOW and ensure maximum payload, for all flights within the schedule Proactively monitor potential air diversions throughout the day. and provide timely advice on alternate options, including diversion fuel requirements, while maintaining constant communication with PIC. Continuously monitor and assess weather and operational conditions that may impact flight operations, collaborating with various departments to make real-time adjustments to schedules and routes as needed. Assist Dispatch Officers in preserving all data & documents Utilization of the digital systems for flying operations. Maintain proper documentation of records as per norms & regulations Obtain daily weather information from neighboring airfield & Area Control Centre for compliance of FIC & ADC requirement Assist Flight Safety Team to conduct local audits. Ensure dispatch form of each flight is positively submitted between each flight Obtain & record meteorological information, navigational status from the neighboring airfields for easy guidance of aircraft safety Stay up to date with industry trends and best practices, peer pricing and business development strategies Update eFAR (Electronic flight Authorization) data Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Key Performance Indicators Unauthorized access to SHA Issues in check-out and check-in process Number of faults in record maintenance during audits/inspections Key Interfaces Internal Stakeholders Collaboration with Aviation Academy, FTO Team at Air India, IOCC & Flight Ops team at Air India External Stakeholders Airport Operator, Cadets, Regulatory Authorities, Vendors Educational and Experience Requirements Minimum Education requirements Diploma / Degree or its Equivalent in related field Experience Minimum Desired 1+ years of experience in flight operations management in Airline/NSOP/Defense Organization units Comprehensive knowledge of the airline/ airport operation and aviation industry. 3+ years including 2+ years of as experience in dispatch department in FTO/Airline Location - Amravati, Maharashtra
Amravati
INR 2.0 - 7.0 Lacs P.A.
Work from Office
Full Time
The Assistant Stores & tools is responsible for day-to-day operations of the stores department. He is responsible for inventory management including the receipt, storage, issuance and accounting of materials and equipment. Assist in implementation of safety and security measures for materials and equipment Assist in fostering compliance with regulations and proper documentation for materials 4+ years of Experience in inventory management, stores management, quality logistics or any relevant field . 7+ years of Experience in store operations, inventory control, and familiarity with stores management Holding similar experience in at Airlines/FTOs/Defense Aviation training Organization Skills/Qualities Required Inventory Management Experience Strong Leadership Strategic Planning Interpersonal skills Safety Commitment Decision-making agility Problem Solving skills Communication skills Key Performance Indicators Effective Management of Store Operations Inventory records accuracy Key Interfaces Internal Interfaces Internal Stakeholders Collaboration with Aviation Academy, Air India FTO team, Engineering & Procurement team at Air India External Interfaces External Stakeholders Any FTO Partners, Regulatory Authorities, MROs, equipment vendors
Gurugram
INR 17.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Job Purpose Candidate who has the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative and organizational skills, and the ability to maintain a realistic balance among multiple priorities. Strong presentation (data representation) Key Accountabilities Service Orientation: Will be interacting with key people (Partners, CXOs, VPs) from venture funds and corporates globally who are Tracxns customers • Manage Appointments & Calendar: Actively schedule, manage, and inform Leaders of the upcoming sets of events and agendas • Administration Management: Assists with daily administrative duties and tasks that include coordinating logistics with high-level meetings both internally and externally, third-party management, meeting and greeting external clients, and handling external queries • Logistical Support: Manage travel & accommodation booking - Should be responsible for planning and arranging business travels such as flight tickets, cabs, and hotel accommodations • Executive Support: Will be responsible to provide executive support for tasks and responsibilities catering to Leaders in a one-on-one working relationship. • Multi-tasking: Must be flexible in handling secondary tasks as assigned, providing assistance as needed to ad-hoc works and projects Skills Required Presentation Skills Knowledge of Report tools like Advance Excel & Powerpoint Understanding of Tableau/ Power BI preferred Good command on data management Expertise on Powerpoint presentations preferred Communication Skills Excellent verbal and written communication skills Ability to communicate and sell complex technical ideas Project Management Ability to manage work streams in a project Ability to work effectively in a project team Time Management Excellent time management & organizational skills Effective Business writing and communication skill Competent in Word and Excel Data Analysis and reporting
Nagpur
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Select with space bar to view the full contents of the job information. Associate - Operations Job Details | Air India Careers By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Search by Location Select how often (in days) to receive an alert: May 7, 2025 The Operations Assistant is responsible for providing support to dispatch officers & flight operations teams and ensuring the smooth operation of the flight schedule. The Assistant - Operations ensure all flight operations as per regulatory norms & standards. The Assistant Operations is responsible for check-out and check-in of cadets during their training flights, including checking if all required paperwork is filled. Manage check-out and check-in process of cadet flights during training operations Control access to the SHA for authorized personnel only Efficient and smooth functioning of flying operations, track weather data, initiate safety stops in case of weather deterioration/trainee not prepared etc. Monitor all schedules, establish coordination between concerned airfields to obtain landing permissions. Review and evaluate weather information to determine and select the most economical route of flight between a city pair Prepare an Optimized Operational flight plan, factoring the NOTAMS, TAFS and METARS, compute the RTOW and ensure maximum payload, for all flights within the schedule Proactively monitor potential air diversions throughout the day. and provide timely advice on alternate options, including diversion fuel requirements, while maintaining constant communication with PIC. Continuously monitor and assess weather and operational conditions that may impact flight operations, collaborating with various departments to make real-time adjustments to schedules and routes as needed. Assist Dispatch Officers in preserving all data & documents Utilization of the digital systems for flying operations. Maintain proper documentation of records as per norms & regulations Obtain daily weather information from neighboring airfield & Area Control Centre for compliance of FIC & ADC requirement Assist Flight Safety Team to conduct local audits. Ensure dispatch form of each flight is positively submitted between each flight Obtain & record meteorological information, navigational status from the neighboring airfields for easy guidance of aircraft safety Stay up to date with industry trends and best practices, peer pricing and business development strategies Update eFAR (Electronic flight Authorization) data Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills Required for the role. Interpersonal Skills Documentation and Compliance Flight Planning Expertise Weather and NOTAMS Monitoring Planning and Coordination Key Performance Indicators Unauthorized access to SHA Issues in check-out and check-in process Number of faults in record maintenance during audits/inspections Collaboration with Aviation Academy, FTO Team at Air India, IOCC & Flight Ops team at Air India Airport Operator, Cadets, Regulatory Authorities, Vendors Educational and Experience Requirements Minimum Education requirements Diploma / Degree or its Equivalent in related field Desired 1+ years of experience in flight operations management in Airline/NSOP/Defense Organization units Comprehensive knowledge of the airline/ airport operation and aviation industry. 3+ years including 2+ years of as experience in dispatch department in FTO/Airline
Gurugram
INR 6.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Select with space bar to view the full contents of the job information. Redelivery/Lease Return Job Details | Air India Careers By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Search by Location Select how often (in days) to receive an alert: Redelivery/Lease Return May 6, 2025 Responsible for Compilation and preparation comprehensive redelivery documentation packages Conduct a thorough review of aircraft technical records, including maintenance logs, airworthiness directives (ADs), service bulletins (SBs), component history, and life-limited parts (LLPs) documentation. Ensure all records are up-to-date, accurate, and traceable, with proper documentation for all maintenance activities, repairs, and modifications. Organize and maintain both digital and physical records in compliance with company policies, lessor requirements, and aviation regulations. Compile and prepare comprehensive redelivery documentation packages, including: Aircraft maintenance status reports. Component and engine traceability records. Compliance certificates for ADs, SBs, and modifications. Hard time and OCCM component records. Aircraft logbooks, Engine, APU & landing gear shop visit data Ensure all technical records meet the requirements of aviation regulatory authorities (e.g., EASA, FAA, or other relevant bodies) and the terms of the lease agreement. Identify and resolve any gaps or discrepancies in documentation to ensure smooth redelivery. Maintain and update technical records databases and systems, ensuring data integrity and accuracy. Generate detailed reports on aircraft maintenance status, compliance, and redelivery progress for internal and external stakeholders Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Minimum Education requirements Bachelor s degree in aviation, Aerospace Engineering, AME Diploma or a related field (preferred). Equivalent experience in technical records management or aircraft maintenance will also be considered. Desired Minimum 3-5 years of experience in technical records management, aircraft maintenance, or a related role. Proven experience in preparing aircraft for redelivery to lessors or operators. Familiarity with lease return conditions and lessor requirements. Strong understanding of aviation regulations, including EASA Part M, FAA Part 43, or equivalent. In-depth knowledge of aircraft maintenance programs, technical documentation, and record-keeping systems. Familiarity with maintenance tracking software (e.g., AMOS or similar). Knowledge of aircraft systems, components, and maintenance practices, including LLPs, engines, and airframe structures.
Nagpur
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Select with space bar to view the full contents of the job information. Senior Associate - Stores and Tools Job Details | Air India Careers By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Search by Location Select how often (in days) to receive an alert: Senior Associate - Stores and Tools May 7, 2025 Job Purpose Key Accountabilities Assist in implementation of safety and security measures for materials and equipment Assist in fostering compliance with regulations and proper documentation for materials Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills/Qualities Required Inventory Management Experience Strong Leadership Strategic Planning Interpersonal skills Safety Commitment Decision-making agility Problem Solving skills Communication skills Key Performance Indicators Effective Management of Store Operations Inventory records accuracy Key Interfaces Internal Interfaces Internal Stakeholders Collaboration with Aviation Academy, Air India FTO team, Engineering & Procurement team at Air India External Interfaces External Stakeholders Any FTO Partners, Regulatory Authorities, MROs, equipment vendors Educational and Experience Requirements Minimum Education requirements Diploma / Certification in Logistics, Supply Chain Management, or a related field 4+ years of Experience in inventory management, stores management, quality logistics or any relevant field Desired 7+ years of Experience in store operations, inventory control, and familiarity with stores management Holding similar experience in at Airlines/FTOs/Defense Aviation training Organization
Mumbai
INR 4.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Job Purpose: Carry out inspection and certification of work connected with the aircraft maintenance of instrument, electrical, radio communication / navigation, airframe and powerplant. The individual will be responsible for the performance of scheduled and un-scheduled maintenance. She/ he shall ensure assigned aircraft are supported and maintained in an airworthy condition. Roles and Responsibilities: Ensure that all work performed in connection with Maintenance or repair/overhaul as stated above are in accordance with the requirements/recommendations of the manufacturer and/or Regulatory Requirements while carrying out maintenance work. Responsible for all work carried out and certified by him on the aircraft under the scope of his authorization privilege and to ensure that all statutory regulations regarding airworthiness of the aircraft and company requirements are met . Ensure all work sheets, inspection schedules and maintenance records pertaining to the work are properly completed, certified, and preserved in accordance with the civil airworthiness requirements Ensure that all the delay reports and occurrence reports are prepared timely . Only AMEs or specially authorized persons will make Technical Log entries and sign the same as prescribed in the Regulatory Requirements.Ensure that defects observed during inspection and those reported by the flight crew during the flight are rectified in an approved manner. Major defects will also be brought to the notice of post holders through the respective Maintenance Managers /LMM/BMM/ SICs. Ensure that inspection and any other work done is carried out as per approved methods employing standard airworthiness practices and compliance of rules and regulations enforced by the DGCA. Ensure that tools and equipment used during maintenance are in serviceable condition and they are subjected to periodical inspection / calibration wherever applicable Report defective shop equipment or tools for necessary rectification. Ensure that only approved materials and parts are used during all stages of the work. Ensure that while handling equipment, tools, and in carrying out servicing of aircraft or components, etc. safety procedures are followed. Keep up to date knowledge in respect of technical requirements and instructions issued from time to time by the Quality Department and Technical Services Department, the manufacturer of aircraft or components and Airworthiness authorities Supervise the work being performed by Sr. Engineer, Engineer the technicians or other technical staff and to ensure that standard Airworthiness procedures and requirements are observed by them. All AMEs/Approved persons shall exercise the privileges as per scope of license or approval subject to validity/Rating and Current Experience as stipulated in the relevant directives issued by the DGCA. Ensure that all interchangeability of components is confirmed through IPC/IPD reference and or, other relevant approved documentation. Reporting all vehicle, ramp, and aircraft un-serviceability immediately to the Shift In charge. Maintain a personal logbook with details of all maintenance activity carried out by the individual. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills/Qualities Required Attention to Detail Stakeholder Management Planning Coordination skills Technical expertise (Maintenance Processes) Awareness about compliances Leadership Skills Key Performance Indicators Customer Complaints Cabin defect Rectifications and Unserviceable seats release. Adherence to compliances Adherences to Regulatory, Safety Quality compliance Personnel Qualification Engineer s License Rating Current Authorization on fleet. Number of Defects OTP TDR management Key Interfaces Internal Interfaces Engineering Teams Responsible for carrying out analysis for all technical delays in coordination with MCC and Technical Services and maintain record. Take appropriate action for improvement External Interfaces DGCA Representatives Coordinate with DGCA representatives over various regulatory requirements Educational and Experience Requirements Minimum Education requirements 10+2 (PCM) or Equivalent. Ab-Initio AME Training from a DGCA approved institution. Must be holding CAR 66 Type Rating of Cat B1 or B2 or C License on Airbus Boeing fleet in Company. Experience AME Sr. AME Minimum 2-3 Years Maintenance Experience 5+ Years Maintenance Experience Desired 1-5 years of certifying experience on Air India Fleet of Aircrafts 5-10 years of certifying experience on Air India Fleet of Aircrafts
Kochi
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
ARi India is looking for Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Assist in the daily operations of the organization. Perform administrative and support tasks as needed. Monitor and report on operational performance. Coordinate with other departments to ensure smooth operations. Provide excellent customer service to internal and external stakeholders. Maintain accurate records and documentation. Participate in training and development programs. Stay updated with the latest operational best practices. Provide feedback and suggestions for process improvements. Ensure compliance with operational policies and procedures.
Chennai
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
ARi India is looking for Senior Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations, ensuring efficient and effective workflow across teams. Monitor performance metrics and identify areas for improvement in operational processes. Collaborate with cross-functional teams to implement process improvements and optimize resources. Provide leadership and support to junior associates, fostering a collaborative work environment. Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.
Gurugram
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
ARi India is looking for Manager-Culinary Control - International to join our dynamic team and embark on a rewarding career journey. The Culinary Experience Manager is responsible for overseeing and enhancing the overall dining experience within the organization. This role involves managing culinary operations, ensuring high-quality food production, and creating a memorable dining atmosphere for customers. The Culinary Experience Manager collaborates with the kitchen staff, front-of-house team, and management to deliver exceptional culinary experiences that align with the organization's standards and goals.Responsibilities:Menu Development:Collaborate with the culinary team to design, develop, and update menus that align with the organization's culinary vision, dietary preferences, and trends.Ensure menus cater to a diverse range of tastes and dietary needs.Quality Control:Implement and maintain high standards of food quality, presentation, and consistency.Conduct regular evaluations of food preparation techniques, portion control, and overall kitchen efficiency.Team Management:Lead and inspire the culinary team, providing guidance, training, and performance feedback.Foster a positive and collaborative work environment that encourages creativity and innovation.Customer Satisfaction:Interact with customers to gather feedback on their dining experiences and use this information to make continuous improvements.Address customer concerns or issues promptly and professionally.Event Planning:Coordinate and execute special culinary events, promotions, and themed dinners to enhance the overall dining experience.Work closely with the marketing team to promote events and attract a wider audience.Cost Management:Monitor and control food costs, waste, and inventory levels.Collaborate with the procurement team to source high-quality ingredients at competitive prices.Compliance and Safety:Ensure compliance with all health and safety regulations, food safety standards, and sanitation practices.Conduct regular inspections to identify and address potential hazards.Continuous Improvement:Stay informed about culinary trends, industry best practices, and customer preferences.Implement innovative ideas and improvements to keep the culinary offerings fresh and exciting.
Kochi
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
ARi India is looking for Senior Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations, ensuring efficient and effective workflow across teams. Monitor performance metrics and identify areas for improvement in operational processes. Collaborate with cross-functional teams to implement process improvements and optimize resources. Provide leadership and support to junior associates, fostering a collaborative work environment. Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.
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Company Reviews
Amit Shekatkar
2 months ago
Air India should improve on service. They allowed people to check in and made everyone stand on queue outside the flight for 20 minutes. Mr. Archit ts...
Bharat Singh Jadaun
a month ago
I am writing to express my concern regarding the wheelchair assistance provided at Terminal 2, Mumbai, after our recent flight from Bangkok to Mumbai ...
G L
4 months ago
This 5 star review purely relates to my experience on flight AI 180 -SFO to Mumbai- on 1st Jan 2025. Amazing service, business class seats with doors ...
Adriano S.
a month ago
Biggest scam company! Never fly with them! Avoid at all costs!!! I booked two flights. Couldn't board one. After that they send me the email to …
umesh patel
a month ago
Flight AI 0613 Mumbai to Ahmedabad You can see mosquitoes 🦟 everywhere. …
prakrutiben patel
3 months ago
On 28th January, I had a flight from Mumbai to Ayodhya via Delhi with Air India Express. My experience at Mumbai Airport was the worst I’ve ever had. ...
Sachin Jodhani
3 months ago
Extremely Disappointing Experience I recently had the misfortune of flying with Air India, and I can honestly say …
Dinesh Raj
5 months ago
I had an extremely disappointing and worst experience with Air India. At Mumbai airport, the staff failed to properly inform us about the check-in bag...
Hriday Bhalaria
2 months ago
True scammers. They cancel booked seats when they feel like it. The customer service is a joke, reading from a script and unwilling to help. They prom...
GAURAV SAVLA
4 months ago
Horrible flight, horrible people, horrible experience I've flown air india a few times between New York and Mumbai mainly because of …
Deepak Joshi
5 months ago
The worst airline ever in India if not globally. Old aircraft, staff who could not be concerned about passengers and permanently delayed flights. The ...
Ghost Recon
3 months ago
I booked direct flight from air india. Seats are old ,that’s okay but remote is not working only 1 inch of touch works on screen that shows the dista...
s k
2 weeks ago
Flight was delayed and announcement were made only in Hindi. I only came to know through the app. Gate was also changed to the other end of the airpor...
Rajesh Padmanabhan
4 months ago
Air India Limited and TATA SONS LIMITED Kind Attention : Management of Air India Limited and a Big Plea for Help & to …
ashwini modak
5 months ago
Never travel by this Airline. The staff would never help with any issue instead they will laugh at your situation and make fun of you. My flight was d...
Suraj Patil
6 months ago
Had dozens of bad experiences. Had the misfortune of having to schedule a flight from Mumbai to Chandigarh as there were no other flights. Due to some...
Jonathan Parry
2 months ago
I was at the airport an hour trying to checkin moving from counter to counter. Then they tell me I need to rebook my flight as I am late. The worst! N...
farah mulla
6 months ago
I had always regarded air India as one of the better airlines until recently. Their customer service is beyond poor. The numbers for customer service ...
Cecilie Hegelund Løk Jensen
a month ago
When we landed had to be seen. Y medic because we were so dehydrated I simply cannot speak of how awful this experience was And how distasteful their...
Ken Mangalore
a year ago
Staff have no clue of what are Locations around them, the information booth staff just direct you to ask the CISF personnel as if the CISF security ar...
Shrikant Bairagi
a year ago
The worst service providers in the airlines, staff also not good, Indigo, Air Asia, spice jet, akasa are much better. I've recorded a video of the sta...
Suraj Tiwari
6 months ago
My name is Suraj Tiwari. I have booked an Air India ticket for my uncle's son. Mr. Raju Dubey. His mother was death . His flight was from Mumbai Airpo...
SARATHKUMAR MURUGAN
a month ago
They should respect passengers valuable timing. I hope they don’t even know about what is punctual
Swapnil Kumbhar
a year ago
I recently had the pleasure of flying with Air India and indulging in their onboard culinary offerings. From start to finish, the dining experience wa...
Suvrat Rao
5 months ago
Longest i’ve ever had to wait in a landed plane for the goddamn doors to open. Why in the history of aviation have airline waiting times not been opti...
Mineshkumar Patel
7 months ago
This is a Horrible experience at the Mumbai Chhatrapati Shivaji Airport. My father traveled from USA and booked wheelchair because he is at age of 83 ...
Pooja Makwana
5 years ago
Pathetic service and management. An hour wait for baggage drop. Early morning flight was delayed by 1 hour 30 minute. No provision for elderly people,...
Alok Kumar Yadav
a year ago
Bit busy in morning. Make Digi yatra check in for better experience.The may permit extra luggage on request basis.
Kinjal Davda
8 months ago
Worst experience with AirIndia I booked international flight.I had specifically booked and paid an extra rupees for leg space and window seats due to ...
Abdul Gaffoor.
a year ago
recently travelled with my wife to Chennai from Toronto in the business. From start to finish, there were numerous issues that left us feeling frustr...
Rumeeta Ghose
4 months ago
Baggage was lost. No help from team, not even basic tracking information available. Still not received my bags. Horrible experience
samaksh wadhwa
9 months ago
One of my relatives' bag got stopped and was not loaded onto a flight from Mumbai. The staff was very helpful in getting the bag relased. …
GLOBAL PRIME NEWS
3 years ago
Today a Sr. Citizen Handicap Passanger bound for Mumbai Jodhpur was kept waiting unattended due to negligence and lack of staff Person who took the co...
Елена Князева
a year ago
Worst airline ever to exist, it has dirty and bad smelling old planes,they are always delayed , they never send a message/sms about the delay at all. ...
Mohammad Ali
2 years ago
Taken flight from Mumbai terminal 2 to Chennai was amazing experience get included meal. Good to go with Airway
Praveen Visesh
11 months ago
Outstanding service and much improved quality! Past one year have flown a lot through Air India. Want to highlight the amazing …
Mahesh Kokkula
a year ago
"DESPITE SELECTING THE SERVICE, DO NOT PLACE YOUR TRUST IN THEIR COMMITMENT TO PROVIDE WHEELCHAIR ASSISTANCE TO THE NEEDY." …
Annushka Komelkova
a year ago
The worst company ever! Never again! And I never recommend it! We arrived at the airport in time. But the flight was delayed several times. The staff ...
V K Santhanam
a year ago
Air India domestic check in desk at chatrapathi airport. 12 Sep 23. After trying to drop bags post web checkin 48 hrs before queue is same . Then why ...
Sandeep Gandotra
a year ago
Harrowing experience!!! Vomit found in Air India plane from Leh to Delhi 30th june 2023. Shabby and foul …
Jithesh Cyriac
2 years ago
Vastly improved in the able hands of Tata. I flew from Kozhikode to Mumbai and was pleasantly surprised. The in-flight meal served was a proper meal...
Dr Rakesh Gandhi Advocate
5 years ago
Best Airline needs much improvements. Flights usually delays.
neha g
a year ago
In flight experiences have been fine so far but post Chennai floods experience, where there was no refund or rescheduling allowed for passengers sched...
rishabh siddharth
a year ago
I am writing again'because it making is frustrated, Indigo is far better than them. They are properly organised. …
Aziz Motiwala
2 years ago
IX247 - scheduled at 15:15 on December 31, 2022 has first been delayed for 17:40, citing issues with the flight and ATC repairs at Mumbai airport. Pas...
Maniyazhagan Subbiah
a year ago
Jul 13,2023 (PST)Travelled from SFO to MAA via Mumbai. In Mumbai after immigration came to know my chennai flight 5:15am cancelled and rescheduled to ...
MOHAMMAD “mmsir”
7 months ago
Very expensive services By air india
Joaquim Gonsalves
a year ago
Sometimes Air India ground staff behave as if they are out for a walk in the park, just strolling along despite knowing the customer is in a hurry and...
Lucy Lu
a year ago
Honestly the worst experience I've received on a domestic flight from Gujarat air port to Mumbai. The duty manager was just rude and the checking (men...
Joy V m
a year ago
Air India has the rudest ground staff ever...They dont know how to communicate in a polite way(not everyone). Especially the rude lady who is working...
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