Job
Description
As an AI & Automation Engineer, your role will involve designing, building, and maintaining automation workflows using tools like N8N. You will be responsible for connecting AI agents to the knowledge base, streamlining support operations, and contributing to various AI projects. The ideal candidate for this position is a problem solver with hands-on experience in AI integrations and a strong background in developing automated solutions. Key Responsibilities: - Design & Development: - Create and maintain automation workflows using N8N (or similar tools) to connect AI agents with the knowledge base. - Develop, test, and deploy integrations between various APIs to ensure seamless data flow and functionality. - Support Automation: - Implement AI-driven solutions to automate support processes and enhance the user experience. - Monitor automated systems and troubleshoot issues to ensure optimal performance. - Collaboration & Documentation: - Work closely with cross-functional teams (support, IT, product, etc.) to understand requirements and implement effective automation solutions. - Document integration processes, workflows, and configurations for internal reference and training. - Innovation & Continuous Improvement: - Stay up-to-date with the latest trends in AI and automation. - Research and evaluate new tools and technologies that could enhance support systems and other business operations. Qualifications Required: - Bachelor's degree in computer science, engineering, information technology, or a related field (or equivalent practical experience). - Proven experience working with AI systems and building automation workflows. - Hands-on experience with N8N or similar workflow automation platforms. - Solid understanding of API integrations, RESTful services, and webhooks. - Excellent debugging and troubleshooting capabilities. - Effective communication and teamwork skills. - Strong problem-solving and analytical skills. As an additional detail, the company offers a competitive salary and benefits package, flexible working hours to support a healthy work-life balance, access to continuous learning and professional development programs, and a dynamic and innovative work environment with opportunities for growth. As an AI & Automation Engineer, your role will involve designing, building, and maintaining automation workflows using tools like N8N. You will be responsible for connecting AI agents to the knowledge base, streamlining support operations, and contributing to various AI projects. The ideal candidate for this position is a problem solver with hands-on experience in AI integrations and a strong background in developing automated solutions. Key Responsibilities: - Design & Development: - Create and maintain automation workflows using N8N (or similar tools) to connect AI agents with the knowledge base. - Develop, test, and deploy integrations between various APIs to ensure seamless data flow and functionality. - Support Automation: - Implement AI-driven solutions to automate support processes and enhance the user experience. - Monitor automated systems and troubleshoot issues to ensure optimal performance. - Collaboration & Documentation: - Work closely with cross-functional teams (support, IT, product, etc.) to understand requirements and implement effective automation solutions. - Document integration processes, workflows, and configurations for internal reference and training. - Innovation & Continuous Improvement: - Stay up-to-date with the latest trends in AI and automation. - Research and evaluate new tools and technologies that could enhance support systems and other business operations. Qualifications Required: - Bachelor's degree in computer science, engineering, information technology, or a related field (or equivalent practical experience). - Proven experience working with AI systems and building automation workflows. - Hands-on experience with N8N or similar workflow automation platforms. - Solid understanding of API integrations, RESTful services, and webhooks. - Excellent debugging and troubleshooting capabilities. - Effective communication and teamwork skills. - Strong problem-solving and analytical skills. As an additional detail, the company offers a competitive salary and benefits package, flexible working hours to support a healthy work-life balance, access to continuous learning and professional development programs, and a dynamic and innovative work environment with opportunities for growth.
