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Entrata India
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Agency Support Representative

Agency Support Representative

Entrata India

0 - 2 years

1 - 3 Lacs

Pune

Posted:6 days ago| Platform:

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Skills Required

customer service english language computer skills customer experience property management data analysis data management backend operations pivot table data verification vlookup data collection data entry operation data cleansing mis data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

If you excel at providing a well-rounded customer experience, are a highly-motivated customer service professional, a fast worker, and a great team player, you might be just the person were looking for! Entratas Insurance department is seeking an Agency Support Representative to join our Insurance team! You will provide data verification to Entratas clients, provide basic written support to policyholders, and assist with other non-customer-facing tasks..

Responsibilities will include

Answering emails from existing and prospective policy holders, providing world class customer service.
Maintain regular and punctual attendance and shift adherence
Maintain accuracy of paperwork in regards to existing policies (updating notes and other transactional records) and assist with billing procedures
Verifying Insurance Coverage from 3rd party providers
Providing feedback to members of management to better the product offerings

Minimum Qualifications

6+ months customer service experience
Excellent customer service mentality
Above-average interpersonal skills
Above average mastery of the English language (written and spoken)
Basic Computer skills
Self-motivated with desire to succeed and grow
Ability to manage your workload autonomously or with team collaboration

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Entrata India

Software / Property Management

Bangalore

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Agency Support Representative