Advisor

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

• Validation of Placements on CMS for different regions to be completed within the agreed TAT and quality standards.
• Gain sound understanding of the Finex business, the full transactional process & role interfaces/dependencies within the own business unit & related functions.
• Manage process of service delivery adhering to standardised Group policies and procedures
• Understand the work flow for the process and manage priorities
• To eliminate unwarranted queries to Ipswich team\SME within the team
• To document & update the relevant processes for further training in the team
• Ensure ongoing, sustainable & dynamic relationships with stakeholders(internal quality team /external) whilst managing their expectations
• Adherence & manage assigned team fundamental activities in accordance with compliance requirements
• Be able to add to their own knowledge and that of the team by conducting knowledge sharing sessions
• To improve ownership and query capability on Mumbai processing and be able to discuss potential issues and plans for solution with Ipswich team
  

Qualifications

Qualifications:

• Any Graduate or Post Graduate
  

Skills

• Good interpersonal skills
• Excellent written and verbal communication skill
• Passionate about quality
• Ability to prioritize tasks and meet project deadlines
  

Knowledge

• Knowledge of MS Office
• Eclipse / EPIC knowledge preferred