Adobe Analytics and CJA Expert

3 - 7 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

The Adobe Analytics & Customer Journey Analytics Expert is responsible for designing, implementing, and optimizing digital analytics solutions to deliver actionable insights across web, mobile, and omnichannel experiences. This role bridges technical implementation and business strategy, ensuring data accuracy, advanced analysis, and insight-driven decision-making. You will be responsible for: Designing and maintaining Solution Design References (SDRs) for Adobe Analytics implementations. Configuring and managing report suites, eVars, props, events, classifications, and processing rules. Setting up and managing Connections and Data Views in Customer Journey Analytics (CJA). Implementing data collection tags using Adobe Launch or other tag management systems. Defining and implementing cross-device tracking and identity stitching strategies. Integrating online and offline datasets (POS, CRM, marketing platforms) into CJA via Adobe Experience Platform. Applying and maintaining data governance, compliance, and privacy standards (GDPR, CCPA). Building and maintaining interactive dashboards in Analysis Workspace and CJA. Developing attribution models, funnel/pathing analyses, and providing actionable insights. Partnering with Adobe Target & personalization teams for A/B testing and campaign optimization. Collaborating with marketing, product, UX, and development teams to align analytics with business goals. Training internal teams on using Adobe Analytics and CJA effectively. Staying updated on Adobe Analytics & CJA feature releases, industry trends, and best practices. Requirements: 3 - 7+ years of experience in web/digital analytics, with proven hands-on Adobe Analytics & CJA expertise. Proven expertise in Adobe Analytics (eVars, props, events), CJA (Connections, Data Views), Adobe Experience Platform, and Adobe Launch. Strong grasp of segmentation, attribution modeling, funnel analysis, and statistical analysis. Ability to translate raw data into business-ready insights with clear recommendations. Excellent communication skills with the ability to enable and upskill stakeholders. Strong business acumen and comfort collaborating with cross-functional teams. A track record of troubleshooting tracking/reporting issues and ensuring data quality. Preferred Skills: Working knowledge of SQL, API integrations, and predictive modeling. Experience with cross-device tracking and identity stitching strategies. Familiarity with data governance and compliance standards. Exposure to optimization and personalization initiatives using Adobe Target or similar tools.,

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