Admissions Counselor- International

Role & Responsibilities:

● Serve as a mentor and trusted advisor to potential learners, guiding them in their career

journeys.

● Provide personalized counseling to prospective students, helping them map their career paths

and demonstrating how upGrad can be a catalyst for their professional growth.

● Meet weekly enrollment, revenue, and collection targets.

● Articulate the uniqueness and effectiveness of upGrad’s online learning model.

● Manage the complete sales closing lifecycle for assigned leads, which includes making phone

calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.

What We’re Looking For:

● Exceptional communication (both written and verbal) and interpersonal skills.

● Proven experience in international sales, with a preference for EdTech sales.

● Strong understanding of the cultural nuances and buying behaviors of students from across the

globe

● High-achieving sales performers with a documented track record of success.

● Active listeners and trustworthy individuals capable of building rapport with potential learners.

● A patient and empathetic approach to handling diverse situations.

● A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently

exceeding targets and deadlines.

● A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue

objectives.

● A passion for always delivering exceptional customer service.

● Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.

Eligibility:

● A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred.

● 2-5 years of experience in international sales, preferably in the EdTech sector.

● Proven track record of achieving sales targets and driving revenue growth.

● Familiarity with CRM tools and sales tracking software is an advantage.

● Ability to work effectively in a fast-paced environment and adapt to changing priorities.

● Strong work ethics and a proactive attitude toward achieving results.

Shift Timings:

● APAC: 8 AM - 5 PM

● EMEA: 12 PM - 9 PM or 2 PM - 11PM

● US & NA Region: 8 PM - 5 AM

● Please note: The above timings are subject to change based on business requirements

Location:

Working Days:

feasibility)

Join us at upGrad and be a part of a dynamic team that is reshaping the future of education!