Admission officer ,Admission counsellors

3 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location:

Sri Chaitanya Academy – Offline Centre (Infinity Learn Initiative)

Job Overview:

The Admission Counsellor will be responsible for guiding students and parents through the admission process for various programs (JEE, NEET, Foundation – 8th to 10th). The role requires strong communication skills, counselling ability, and a results-driven mindset to achieve monthly admission targets.

Key Responsibilities:

1. Student & Parent Counselling

  • Counsel students and parents on courses offered (JEE/NEET/Foundation).
  • Understand the student’s academic background, career goals, and recommend suitable programs.
  • Conduct one-on-one counselling sessions at the centre and over phone calls.

2. Lead Management & Follow-Ups

  • Handle walk-ins, enquiries, and incoming leads from marketing and outreach activities.
  • Follow up with prospective students regularly to convert them into admissions.
  • Maintain lead trackers and update CRM (PeopleStrong/Propelled) as required.

3. Admissions Processing

  • Explain the admission process, fee structure, scholarship details, and documentation requirements.
  • Assist students in form filling, payment processing (including JodoFlex), and enrolment completion.
  • Ensure accurate data entry and follow proper documentation protocols.

4. Centre-Level Coordination

  • Coordinate with academic teams for demo classes, faculty interactions, and counselling support.
  • Assist in organising admission days, parent meets, and centre events.
  • Work closely with the Centre Head for target achievement and reporting.

5. Sales & Target Achievement

  • Meet weekly and monthly admission targets set by the centre.
  • Influence conversions through strong follow-ups, trust-building, and professional communication.
  • Provide timely reports on enquiries, conversions, and pending leads.

Skills & Qualifications:

Required:

  • Graduate in any discipline.
  • 1–3 years of experience in counselling, sales, or education sector preferred.
  • Excellent communication & interpersonal skills.
  • Strong persuasion, follow-up, and negotiation abilities.
  • Basic computer proficiency (Excel, CRM tools).

Preferred:

  • Experience in coaching/ed-tech (JEE/NEET/Foundation) environment.
  • Ability to work under pressure and achieve targets.

Key Competencies:

  • Student-first approach
  • Result-oriented attitude
  • Professional behaviour & grooming
  • Patience, empathy & problem-solving
  • Team collaboration

Working Hours & Benefits:

  • 6-day working; weekends may have higher footfall.
  • Incentives based on admission performance.
  • Growth opportunities within Infinity Learn – Sri Chaitanya Academy offline network.


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