Admission counsellor

DETAILS:

Consultant-Business Development

 ● Website: https://www.henryharvin.com/

 ●Location: SAIL House, 50, Chowringee Road, 5th Floor, Elgin, Near Rabindra Sadan Metro Station,

 Kolkata, West Bengal- 700071

 ● Working Days: 6 days working

 ● Working Duration: 8 hours working & 30 mins of lunch break (8.5 hour of shift)

 ● Shift & Weekoff : Fixed Weekoff

 ● Department: PP Sales department

 ● Type: Permanent Job, Full Time

 ● Perks: Flexible Timings, Flexible Weekly Offs, Regular Party, Attractive Salary + Incentives and

 more.

Required Skills :

 ★ Candidates must have good convincing skills with fluent English communication and patience.

 ★ Candidates handle the call & resolve their queries and Minimum 2.5 hours talk time is

 mandatory to maintain your attendance out of 10 hours.

Roles & Responsibilities of Admission Counsellor / Sr. Admission Counsellor

 ❖ ManagingLeads: Converting the leads into prospects by connecting with them on call.

 Pitching them about the course.

 ❖ Pitching the courses / Combo courses to Customer: Pitching the New courses /Combos of

 courses to customers by offering discounts on prices /Seasonal offer. Create the Connection

 with the customers by understanding his needs education & Requirement and offering them the

 best packages.

 ❖ PreSalesFollow up: Sending mails to the customers regarding the details of the course and

 follow with them rigorously (Calling them back for offering discounts etc )

 ❖ PostSales Follow up: Once the customer agrees to pay follow up with them in case they are

 facing any issues. solve their queries in accordance with the customer support Team

 ❖ CallBackonMissed leads & convert them: Making calls back to the missed leads and

 converting them into prospects.

 ❖ UpdatetheConversions on WhatsApp Group: update the information about total

 conversions on PP sales Group.

 ❖ Checkingthe payment: Ensuring the payments to completed by candidates opting for the

 course by checking the payment Sheet and plan actionable accordingly ( Batches Creation 

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