Admission Councellor - Working Professional

Job Description

Job Title: Role: Admission Counsellor- Working Professional Location: 📍 Location: Hyderabad(Work from Office) 📅 Working Days: Tuesday to Sunday (Monday fixed off) 🕘 Shift Timing: 10:00 AM – 7:00 PM ( Includes extensive local travel and some outstation travel to nearby cities ) Company: upGrad – Asia’s largest integrated Learning, Skilling, and Workforce Development company. Role Overview: This is a high-touch, consultative B2C sales role involving in-person meetings with potential learners. The ideal candidate should be comfortable with extensive local travel , occasional outstation visits , and working over weekends (with week-offs possibly on Mondays ). Key Responsibilities: Conduct in-person counselling sessions with walk-in or scheduled learners. Understand learners' career goals and recommend suitable upGrad programs . Provide personalized, data-driven program recommendations. Convert leads to enrollments and achieve revenue targets . Manage full sales lifecycle: lead outreach, product demos, closures, and post-sales relationship building. Maintain accurate records in the CRM and provide feedback to marketing on lead quality. Eligibility Criteria: 0–5 years of B2C sales experience , preferably in field roles. Minimum: Graduate (exceptions possible based on experience). Backgrounds aligned to programs: Tech/Data programs: Engineering, BCA, etc. Management: BBA, BCom, etc. Must be an individual contributor . Key Skills: Strong communication and presentation abilities. High empathy, listening skills , and ethical persuasion. Proficient in CRM & MS Office tools . Comfortable with frequent travel and flexible work schedules . Key Performance Indicators (KPIs): Number of daily counselling sessions (3–5/day). Conversion rates from leads to enrollments. Achievement of weekly revenue/enrollment targets . Timely CRM updates and qualitative feedback. Why Join upGrad? Impact-driven sales role guiding learners through life-changing career decisions. Be a part of a people-first, fast-paced environment with cross-functional exposure. High visibility and accelerated growth path . Show more Show less