Administration / Telecalling Executive - Female

We are seeking a proactive and detail-oriented Administration / Tele calling Executive to support daily administrative operations and assist in customer outreach for our steel and building materials business. The ideal candidate should possess strong communication skills, basic computer knowledge, and a customer-first attitude.

Key Responsibilities:

Administrative Duties:

• Manage daily office tasks, including filing, documentation, and data entry.
• Maintain inventory records and coordinate with the warehouse for stock updates.
• Prepare and manage invoices, quotations, and purchase orders.
• Coordinate with suppliers and transporters to ensure timely delivery of goods.
• Assist in maintaining compliance records, vendor registrations, and other documentation.

Tele calling Duties:

• Make outbound calls to existing and potential clients to promote products and follow up on inquiries.
• Respond to incoming customer calls, provide information, and direct queries to the relevant department.
• Maintain and update the customer database.
• Assist the sales team by generating leads and setting appointments.
• Follow up on payments, orders, and delivery status with customers.

Requirements:

• Proven experience in an administrative or tele calling role (preferably in construction materials or industrial sectors).
• Proficient in MS Office (Word, Excel, Outlook) and basic ERP systems.
• Excellent communication skills in English and regional languages.
• Ability to multitask and manage time effectively.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Bachelor's degree or Diploma in Business Administration, Commerce, or a related field.
• Knowledge of steel and building materials products is an advantage.

Education: Bachelor's degree or Diploma in Business Administration, Commerce, or a related field.

Experience: 2+ Years

Salary: Starting ₹20000

Location: Kochi

*** Immediate Joining ***

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Administrative or telecalling role: 2 years (Preferred)
• MS Office: 2 years (Preferred)
• Steel and building materials products: 2 years (Preferred)

Work Location: In person