Admin, Telecalling & Training Support Associate

Admin, Telecalling & Training Support Associate

Job Summary:

We are looking for a proactive Admin, Telecalling & Training Support Associate to manage administrative tasks and assist in training new employees. This role requires multitasking skills, excellent communication, and a customer-focused approach to ensure smooth operations.

Key Responsibilities:

• Handle inbound and outbound calls for customer inquiries and sales.
• Provide product/service information and resolve customer issues professionally.
• Maintain customer records and update CRM systems.
• Assist in onboarding and training new employees in telecalling and admin tasks.
• Manage daily office operations, including scheduling and documentation.
• Maintain employee records, attendance, and performance tracking.
• Coordinate meetings, calls, and training sessions.
• Support HR and management in administrative tasks.

Required Skills:

✔ Strong verbal and written communication skills.
✔ Excellent organizational and multitasking abilities.✔ Customer service and sales skills.✔ Basic computer skills (Word, Excel, Power Point).

Qualifications:

• Education: High school diploma or Bachelor's degree preferred.
• Experience: Fresher
• Languages: Proficiency in English & local languages is a plus.

Location : 3RD Floor, Dharmraj Plaza, Pune-Nashik Highway, Narayangaon, Taluka – Junnar, District – Pune, Maharashtra – 410504.

Application Process:

Interested candidates should submit their resume to [sales@erpmechsoft.com].

Job Type: Full-time

Work Location: In person