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Ecolux Enterprises
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Admin Executive

Admin Executive

Ecolux Enterprises

0 years

1 - 3 Lacs

andheri mumbai maharashtra

Posted:21 hours ago| Platform: SimplyHired logo

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Skills Required

microsoft excel customer service in-person communication skills office experience

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Andheri E

Work timings: 9.30 am to 6.00 pm

Days: Mon – Sat

We are seeking a Admin Executive to handle front-office operations and customer communication in our office. The ideal candidate will be the first point of contact for customers, responsible for managing calls, emails, inquiries, and supporting basic administrative tasks.

Responsibilities

Receive incoming customer calls and connect them to the appropriate department/associate.
Monitor the company’s main email account and forward messages to relevant team members.
Address customer queries by directing them to the right resource.
Maintain records of inquiries, leads, and customer interactions using MS Excel and ERP software.
Conduct initial follow-up calls on general inquiry leads to assess interest.
Share qualified leads with the Customer Experience (CX) executive for further engagement.
Support front-desk operations, visitor management, and documentation.
Assist with team coordination and general office administration as required.

Skills & Qualifications

Strong verbal and written communication skills with a professional and customer-friendly approach.
Proficiency in MS Excel, email handling, and ERP software.
Organized, detail-oriented, and able to multitask in a small team environment.
Prior experience in customer service, reception, or administration preferred.

Interested candidates kindly share your resume on [email protected]

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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